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Argos Reviews

2.7 Rating 4,003 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,003 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Avg Email Response Time
2 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
Argos 1 star review on 11th December 2024
Adrianna
Argos 5 star review on 28th October 2024
MERVIN KRUEGER
Argos 1 star review on 26th October 2024
Simon
Argos 1 star review on 26th October 2024
Simon
Argos 1 star review on 3rd January 2024
Anonymous
105
Anonymous
Anonymous  // 01/01/2019
Easy to order what I wanted, simple to pick up
Helpful Report
Posted 5 years ago
They always have what I want and usually have great offers too.
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Posted 5 years ago
How lucky Argos is to have a staff member called Michelle working at Speke retail park always goes the extra mile for customer twice I’ve had dealings with Michelle and helped me enormously well done Michelle
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Posted 5 years ago
The delivery men that delivered my 8 boxes of heavy furniture took them upstairs for me and placed them down even though it must have made them tired. Many thanks for your professionalism!
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Posted 5 years ago
Ordered an on line to be delivered. When I received the confirmation email i realised it was the wrong address. Through argos livechat this was resolved
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Posted 5 years ago
I had an amazing experience with Jorge. He went above and beyond to make sure I would get the unit I liked most and also making sure my application was approved. He is very patient and polite. He will guide you all the way through your process. Love Jorge
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Posted 5 years ago
Amazing service at Workington Charlotte and her team are a credit to the business
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Posted 5 years ago
Brilliant service today at the Workington store Ben was so friendly and helpful
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Posted 5 years ago
After my visit to the Argos store in Dalston London, I was very pleased with the service that I received from the store Manager David. My visit was to buy a Russell Hobbs Freezer. David was very friendly helpful and above all, new his job very well. I would not hesitate to return to this store if I ever wanted another item. Well done to all the staff. 10 out of 10.
Helpful Report
Posted 5 years ago
Sam in your white rose store was very helpful and pleasant polite I have been served by her on a few occasions her service is 10 out of 10 nothing is any trouble for her she is a good member of your team
Helpful Report
Posted 5 years ago
I bought a Bush vacuum cleaner in August and the suction stopped working a couple of weeks ago. I called Technical Help at 10am today who diagnosed there was a fault with the machine and transferred me to Customer Services. I expected I would be asked to drop the cleaner into the nearest Argos for repair, but instead was told a new vacuum would be delivered that day. The very friendly delivery man turned up at 2pm with a brand new machine and collected the damaged one. I am so impressed by the Argos team. Fantastic customer Service!
Helpful Report
Posted 5 years ago
Went into the store at March Cambridge to return a faulty item, I had lost my receipt but the staff could not be more helpful even though I'd gone to the wrong store by mistake they sorted out the numbers I need to contact,which I did and an engineer was arranged the same day to come in a few days time wonderful thanks very much Graham
Helpful Report
Posted 5 years ago
A lovely lady called mo served me, made me feel relaxed and she really focused on me.replacement care was offered and she explained thoroughly but though it wasn’t needed because I only bought a lamp mo was lovely and I will be shopping in Fort William Argos as customer service was superior
Helpful Report
Posted 5 years ago
The lady who served us today couldn't do enough to help. Brilliant service and got us sorted with a smile. Thankyou Samantha at Argos inside Sainsbury's in Ashton under Lyne
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Posted 5 years ago
I called today to let them know the fittings for my furniture were missing. The awesome girl ( Liverpool accent) on the other end, checked stock, found they had them ready to go and organised the shipment for free direct to my house. Amazing service and in all my time dealing with argos, I have always found them excellent. well done
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Posted 5 years ago
Argos are always helpful and have very courteous staff.and quick to sort out dilemmas.
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Posted 5 years ago
Love it 12 months warranty from them themselves as well as manufacturers warranty and to top it off if you change your mind as long as you haven't opened it you can return it or if its faulty gets picked up and replaced for free. Delivery only £3.95 ya can't get a taxi one way for that and I live ion a small town.
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Posted 5 years ago
I really love Argo
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Posted 5 years ago
Great to buy from. Excellent service
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Posted 5 years ago
I was served today by Emma Ford and Julianne Lewin at the East Grinstead store and they were very friendly and helpful and definitely knew what they were doing, You don’t often get this from most high street stores so I thought they deserve credit for how they helped me today.
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Posted 5 years ago
Argos is rated 2.7 based on 4,003 reviews