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Argos Reviews

2.7 Rating 4,003 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,003 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Avg Email Response Time
2 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
Argos 1 star review on 11th December 2024
Adrianna
Argos 5 star review on 28th October 2024
MERVIN KRUEGER
Argos 1 star review on 26th October 2024
Simon
Argos 1 star review on 26th October 2024
Simon
Argos 1 star review on 3rd January 2024
Anonymous
105
Anonymous
Anonymous  // 01/01/2019
Ordered a chest freezer online. Really happy with the product. Was delivered within my time slot and the driver phoned prior to the delivery. Well done Argos.
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Posted 5 years ago
They always have what I need , great customer service and click and collect is very convenient
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Posted 5 years ago
Good comms with support, detailed information about product, responsive when issues encountered.
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Posted 5 years ago
Sutton Argos- A++ Service. I ordered online and Darren was a star assisting me at the shop- I was in and out in a flash.
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Posted 5 years ago
Amazing value for toys esp 2 for discount price offer or 20% off. Plus fast track system a god send 1 negative is holding bk items on sales showing as out of stock then appearing min sale ends eg peppa pig house. However given how much i saved on other items ill let this go lol
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Posted 5 years ago
Excellent prices and brilliant delivery. Could not fault then at all.
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Posted 5 years ago
I must praise the efficiency of the three men who delivered my freezer on Saturday 09/11/19 to Llangefni. Everything went perfectly, they were bang on time. I was called to ask for directions, as our house is a little hard to find, the amount of companies who do not call, is unbelievable. Full marks to them for that little 2 minute job, phoning, that actually gets the goods delivered 1st time around. This of course saves Argos and myself time and money in the long run five ***** stars, thank you.
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Posted 5 years ago
Love the ease argos have made ordering online and collecting in store hassle free,quick conformation,ease with just using a code you receive instead of providing id etc which annoys me at other stores.receight of purchase to your phone and the simple thankyou for your order which other companies over look and send you items you don't want to buy many thanks
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Posted 5 years ago
My friend and I visited the store at the Salford Retail Park. My friend Linda wanted to return an online purchase but could not access her email as confirmation of price. To be brief 4 members of the staff Ben, Nathan, Angela and Leanne came to our rescue! I told Ben he was like a Ghostbuster he was that fast sorting it out, he is so computer literate! Leanne went upstairs to access a system that would give her information and Angela kept us updated. Once sorted to full satisfaction, Ben actioned four kettles for my friend to view. ‘Speed’ should be his middle name. My friend consequently bought another kettle and a toaster to match. We are thoroughly impressed and delighted with the customer service given to us. You can see they are all proud to work for Argos and their skills both with products and customer satisfaction are second to none. Big thank you Argos and to the guys for making our day and also for giving us the opportunity of enjoying their fabulous company and expertise. They are four super individuals!
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Posted 5 years ago
I always buy good from them and good for buy know and pay later
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Posted 5 years ago
Placed order, received updates and exact time of delivery. I met driver (Alan) at front door of our flat. He was really helpful and polite and made sure my family didn’t see the Christmas gifts I received. He made the whole delivery get a 100% perfect score from me. Well done
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Posted 5 years ago
I found my Hive Home Light bulb. Was cheaper then the rest, paid only and picked it up straight away and was a perfect smooth transaction.
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Posted 5 years ago
Would like to praise Scott and staff at Cramlington store for all their help. They helped me to purchase the correct shower appliance. Big Thank you!
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Posted 5 years ago
Excellent service at your Bridlington store.The Manager was very helpful as was the young lady assistant (who we later learned had only been working there for a week!).We received excellent advice and information on the goods in which we were interested which resulted in us spending over £100 in the store. We were very pleased with our purchases and the delivery service offered by Argos - two items were not in stock but the Manager arranged same day delivery!!! Well done Bridlington Argos.
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Posted 5 years ago
Brilliant customer service when a faulty product required replacement. First class.
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Posted 5 years ago
I bought a printer and wanted to return it. No hustle no bulshit. Done straight refund.
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Posted 5 years ago
My sister and I went to the Newhaven store in sainsbury and would like to say how helpful Angela was . She went out of her way to explain everything and suggested different ways of setting up a phone using an extension which was most helpful, you don't come across many people like her hang on to her she's worth gold. Lynda and Sylvia and mum
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Posted 5 years ago
I ordered a small double last Saturday. This has arrived at 7.11 this morning and delivery men were so helpful. Keep up the good work. Emma.
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Posted 5 years ago
A lady working called Mary in the Hastings store went above and beyond to ensure I am I satisfied customer
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Posted 5 years ago
i had a good time in store vrry good staf
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Posted 5 years ago
Argos is rated 2.7 based on 4,003 reviews