“I was shopping at Asda Kilmarnock thursday 27th august....and wanting to have a look at the books ....but couldn't get near them as two girls...(.why it took two I don't know.)....were stacking the book shelves...they were sitting on the floor with the trolley full of books taking up the rest of the isle.. nobody could get past them....they knew I was there but completely ignored me and didn't move.....so that's another customer lost ....they don't seem to have an email address......so I decided to write here ...so everyone can see...years ago the customer came first not now....not good enough Asda....”
“Asda car park Harrogate. You need to pay for a ticket £1 which is refunded when you buy £2 worth of goods. Fair enough but I often don't have £1 as I pay by card for the goods. So the option is to use the cash machine which used to be free but now charges so rather than this I park on the road with a disc so now cannot buy much as I have to lug it to car. What a bloomin pollava! Been shopping here for 10 years usually walk there but with car
so many problems! Now it's easier to go to any of the other supermarkets with the car.
Asda customer service is useless. They don't care about customers I conclude because they have no easily found contact details so I write a review online instead. Poor show Asda get your act together because when Lidl arrive you will be begging for us to contact you!!!”
“I had used Asda delivery for quite some time. I live on the 2nd floor with no lift. I have a bad back so I find it easier to have my groceries delivered. One of the drivers told me that they are not allowed to carry the shopping up the stairs anymore! So I emailed Asda to see if this was true. Which I doubt!! But they didn't reply so I have changed to Tesco which was the best thing I could have done. I have told several people and they too have changed to Tesco. Oh well. I can't imagine how much custom they have lost. I'll bet I still won't get acknowledged!!”
