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Asda Reviews

2.4 Rating 2,542 Reviews
34 %
of reviewers recommend Asda

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Asda 1 star review on 8th October 2024
Anonymous
Asda 1 star review on 1st September 2024
J Woods
Asda 1 star review on 24th June 2024
Bryn
Asda 1 star review on 24th June 2024
Bryn
Asda 1 star review on 24th June 2024
Bryn
Asda 1 star review on 24th June 2024
Bryn
Asda 1 star review on 24th June 2024
Bryn
95
Anonymous
Anonymous  // 01/01/2019
I got all the food for tea on my day off
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Posted 7 years ago
Fantastic customer service especially when I had to bring back some of the order due damage and didn't like another item.
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Posted 7 years ago
The prices and products are nice. However I always use the pick-up service and its terrible. Have to wait for my package for more than 15 minutes if no any other people there in the same time. I love otherwise, but this service should be improved.
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Posted 7 years ago
I have been a regular Asda online grocery shopper for a number of months, also previously at other times. There is not an order received that I havent had to ring Customer Services in these last few months. From expensive cuts of meat that are continually sent out of date, 4 in my last 4 orders alone!! I receive the usual apology, followed by the refund. Each time my complaints are apparently logged and forwarded to the store concerned, however, at no point have I received a call as requested in order to make my concerns heard. I have just received my delivery today, yet again I'm on the phone to CS regarding joints of meat that are 2 days past the use by date! Yet again I'm told my concerns will be passed on and I will receive a £10 voucher for my inconvenience! This time Asda my patience as ran out, I won't be shopping with you again, therefore your voucher remains as useless as your out of date products!!!
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Posted 7 years ago
Good customer service
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Posted 7 years ago
I recently ordered black school trousers from George at Asda . They fit my daughter perfectly she was very happy with them. Great price also . Will recommend to others
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Posted 7 years ago
Overcharged me for dummies then made me wait with a crying baby for over 20 mins to rectify
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Posted 7 years ago
The staff can be friendly at times but some are extremely rude
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Posted 7 years ago
I ordered plenty groceries from this website because it was more convenient for me instead of going to shop picking everything up, finding everything then going to tilt and picking them out of the trolley putting on conveyor. Then taking from conveyor back to trolley and then to car. Come back home pick it up from car and arrange them at home. It was much easier specially with heavier items. However I prefer vegetables and fruits to pick up myself from shelf. Friendly guy came with van and brought everything next to my doors. We just needed to arrange everything to cupboards. It saved lot of time I would say and petrol as well. However sometimes it happens that there is not enough stock. So they try to change it for something similar. Last time they did not had enough vanilla soy milk 1l but it was changed with 250ml vanilla soy and chocolate soy. I got even more liters than I ordered. Very nice of them. I would recommend using these services mainly of saved time.
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Posted 7 years ago
""i like Asda Halifax as one time i was tossed off by a member of staff at the frozen aisle. although i enjoyed it i was rather chilly and my penis went limp and fell off into the ice cream.
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Posted 7 years ago
The staff were very helpful helping find what we needed
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Posted 7 years ago
easy simple steps. click and collect was great.
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Posted 7 years ago
Money cash
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Posted 7 years ago
Waiting for grocery delivery expected between 7 and 9 PM Received an emailed at 8.57 PM saying that my order has been cancelled due to a problem with my order..... called customer services and in order to rebook I had to go through the process and re order my grocery and make another payment... No more ASDA for me
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Posted 7 years ago
Delivered to my nearest store free of charge, easy returns, great site.
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Posted 7 years ago
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Posted 7 years ago
HhhbnbNK13
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Posted 7 years ago
The website is very easy to access and ordering the clothing you want is very easy too.
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Posted 7 years ago
The website is very easy to access and ordering the clothing you want is very easy too.
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Posted 7 years ago
The website is very easy to access and ordering the clothing you want is very easy too.
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Posted 7 years ago
Asda is rated 2.4 based on 2,542 reviews