Cell2Get Inc Reviews

Name: Cell2Get Inc
Rating: 4.85

4.9 Rating 550 Reviews

96 %

of reviewers recommend Cell2Get Inc

Company Reviews

Metrics

4.9

Based on 550 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great guys working in this place very helpful in all fields of fixing my phone never too busy to help thank you again Steve!”

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Posted 3 years ago

“I been meaning to write a review but always slips my mind, I use to dread this place after reading reviews and having a bad experience in the past, about like 4 years ago, because the service was always eh- it felt like they only cared about sales and numbers, I would only go and have another phone store help me but they are no longer open. BUTTTT the last few times I’ve been in touch with them I’ve had such great service! It’s literally a 360 in the customer service. Everyone here is so genuine and knowledgeable and it truly feels like they care about the customer in front of them. I no longer feel that saws driven energy and it’s nice to call them and ask questions about a product where everyone is so welcoming. Phone that I ordered came in as advertised and pretty fast. I wish I could remember everyone that has helped me because every experience was a great one! Definitely recommend this location!!10/10!!”

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Posted 3 years ago

“I was looking for the New phone and had a lot of questions. My friend recommended this store. I was very nervous, but Ruby took care of me and he was the best! He was able to answer all my questions and made my experience wonderful. I have other friends at the post office where I work and will be recommending them to you guys! This was by far the best experience I've had! You heve a customer life!! 😊😊😊”

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Posted 3 years ago

“Our rep, josh, was amazing! He was extremely knowledgeable and made the purchase and upgrade exciting. He went out of his way to make sure I got exactly what I was looking for! Ten stars to this location and the team!”

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Posted 3 years ago

“I have been buying from this particular store for years due to their manager, actually i would follow him from store to store if i had to lol His customer service is like no other, I have never had an issue, he couldn't help me with. And the rest of his staff has always been welcoming and helpful. Keep up the great work guys!!!”

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Posted 3 years ago

“I initially bought from this store for the first time a week ago and spoke with melvin about the phones I was interested in that would work with AT&T's is service. Melvin was very knowledgeable about each phone I was interested in, the cost of the phone. Melvin was extremely patient with me and all the questions I asked. I promise him I was going to return the next day but things happened and I was not able to return until today. Today I dealt with Adam, who was also very patient and knowledgeable with everything my husband and I was looking for. We upgraded our phones and even got the AT&T service installed for 30 days which adam mentioned and told us all about. I've been dealing with the same cell2get salesperson for many years but he's been promoted so I had to find a new store. I must say this store online will be my new store and with great sales agents like Melvin and Adam, I'm sold. I've been an cell2get customer for almost 20 years and I must say they never fail.”

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Posted 3 years ago

“Got a phone for my girlfriend and I because we just had to get matching phones lol we bought two Galaxy s21 they both came in new. Representative Adam was extremely nice and answered all my questions. I would recommend them with a heartbeat!”

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Posted 3 years ago

“I was very impressed with the customer service and professionalism, Adam was so helpful. The team at this place helped me resolve all my issues with my phone and getting a new phone. I highly recommend this location to purchase your new device. Thumbs up!!!”

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Posted 3 years ago

“I want to start off by saying this is the most helpful mobile store I’ve ever had. I’ve been a customer for over 7 years and it only gets better. Melvin welcomed me with such positivity and respect. My birthday is next week and they were able to help me get the Samsung Galaxy note 20. Adam helped me out so much by transferring my data to the new phone and the application of the privacy screen to the new phone. Steven was extremely helpful and funny! They all have great personalities and are so welcoming. I will recommend family and friends to this store. They are the best!”

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Posted 3 years ago

“Steve is a very knowledgeable professional. Anytime I have questions or issue with my phone he got me the right answer. He is great and a keeper!!!! Thank you for your excellent 👍 service. B.R.V.”

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Posted 3 years ago

“I have never had a bad experience at this website. They are all pleasant but I always seem to land with Melvin. I'm not easy to deal with but he goes above and beyond any and all expectations”

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Posted 3 years ago

“Great customer care.Friendly knowledgeable and courteous. Will definately be doing business with them!”

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Posted 3 years ago

“All my cellphone needs are always met when I visit this location. Staff always assist me if I'm having a problem with my phone. This is my permanent store for all my cellphone needs!!”

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Posted 3 years ago

“Service and price were both great. I would recommend this store to all. I will come to do more shopping here again. They helped with all the questions i had. Great store and great sales rep !”

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Posted 3 years ago

“Brought my friend here for a new phone and it was processed fast which was awesome and the workers there are very helpful.. I definitely recommend anyone to this store ..”

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Posted 3 years ago

“Called for a quick question at their website Store and adam, very pleasant representative in store gave us detailed answer, answered all the questions with deep knowledge of the products, took his time even though he saw that we are not ready to make a purchase right away. Will definitely come back to this store to get my new phone... Update!: And so I did and adam was still there for the rescue and I was so pleased with them.”

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Posted 3 years ago

“The staff was so helpful and kind. They helped my sister figure out why her Chinese phone didn’t work with the data plan without forcing a sale. Best customer service I’ve had with cell2get. I highly recommend them, the staff was wonderful.”

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Posted 3 years ago

“The representatives in this store are incredibly professional, patient, knowledgeable and helpful. The store was great to navigate. There was no wait time when I was on the phone. I was helped immediately. They had the mobile phone I needed in stock. I left happy. Overall my personal experience with the service I received in this store was great.”

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Posted 3 years ago

“Wonderful service. Robert was kind and patient. I recommend him if you have any questions about their services.”

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Posted 3 years ago

“Customer service is a level above! I felt respected and my business appreciated. I have had business with Cell2get for over six years and choose to visit this location before others. I always leave pleased! And that has been the case regardless of the change of staff.”

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Posted 3 years ago

Cell2Get Inc is rated 4.9 based on 550 reviews