Cell2Get Inc Reviews

Name: Cell2Get Inc
Rating: 4.84

4.8 Rating 539 Reviews

96 %

of reviewers recommend Cell2Get Inc

Company Reviews

Metrics

4.8

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cell2Get Inc 5 star review on 24th October 2024

Aron Weiss

Anonymous

Anonymous // 01/01/2019

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“This store provides more customer service and excellent prices on their products, than any other phone Store I've visited. The representative was knowledgeable about the offers and products. He was very patient and very professional. The staffing is warm, friendly and as long as I live, this will be the only store I will go to.. Highly Recommended”

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Posted 2 years ago

“Great staff! Super helpful! After purchasing and receiving a phone from them, they managed Fix a super confusing problem on the spot that the service provider store made while trying to activate it. They’re professional and makes staying a loyal customer to them worth it! They’re customer service is better than most online retailers out there.”

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Posted 2 years ago

“Had an excellent experience with Adam today! He fixed an issue with my phone that I purchased from them recently, helped my wife purchase and set up a new phone. He was super knowledgeable and patient- very happy with the service he provided today.”

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Posted 2 years ago

“I had the best experience in this store today. Melvin went above and beyond with helping me exchange my phone. His customer service was amazing, and I really appreciated him walking me through the entire process.”

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Posted 2 years ago

“So I finally got a Big Girl phone and left my prepaid Boost service in the dust, where it belongs, because Boost is garbage. Adam was my customer service person and he was very helpful, informative and talked with me a while, answering all my questions and giving me several options for my new phone. I am very excited about my new phone and service and adam made the transition very stress-free and thanks to Apple and the Cloud, setting up my new phone was simple!”

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Posted 2 years ago

“What a fantastic experience! Steven was my representative and went over and beyond to accommodate my needs during a stressful and busy schedule. Steven was also assisted by management and other staff during the process. The entire staff was pleasant, respectful and an absolute pleasure to deal with. Go see their website, and for any phone needs it's easy to reach them. I wish all the staff at this web store well in their future endeavors! Phone did arrive and completely new and as advertised as overstock. Original accessories and device are all in but the box which I don't care nor I expect to find a phone from 2018 brand new in the box these days. Overall I am a happy customer, and would definitely be buying future phones from them.”

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Posted 2 years ago

“VERY BAD CUSTOMER SERVICE THE SUPERVISOR DIDNT WANT TO HELP ME HE TOLD ME I'M NOTHING AND HUNG UP ON ME”

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Posted 2 years ago

“I don't know how this store has received any bad reviews - they were fantastic! Extremely helpful and not trying to push a sale at all. I had adam helping me. He went through all my questions and concerns respectfully, and I left the call extremely happy! My previous dealings with other stores via the phone left me wanting to change companies... but after working with Adam I am confident in the company and would make an effort to go back to that specific shop if I need anything else! Him and all the staff in the shop were friendly and professional. I highly recommend the shop!!!”

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Posted 2 years ago

“This phone store customer service is like no other. I've been to a few other stores and their cutomer service is no where like this one. This is my second time with cell2get and don't think I'll be going to any other phone store other then this one. I really want to thank George and the rest of the employees for the spectacular customer service they provided, the moment I walked in the store everyone of them greeted me and made me feel special. They're very knowledgeable of all their products. They're very honest and would recommend you the very best, not like the other store I ended up leaving, that all they wanted is your MONEY. 👏👏👏Keep up the good work guys until next time.”

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Posted 2 years ago

“They Are Extremely Helpful And They always know how to make sure that I stay Happy with what I purchase. They have great prices that come with everything. I definitely would recommend. 11/10 🤤😊”

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Posted 2 years ago

“Had the best experience with this website with Adam. Excellent customer service. He took the time to explain the details of a phone I was looking to buy, and above all else they have excellent products. Shipping prices were fair, and merchandise comes on terms.”

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Posted 2 years ago

“Great people and customer service. I appreciate their help. I called 7 other mobile stores online and this one has great approach towards their clients. Highly recommended. Great deals and prices, fair return policy, and products come as advertised.”

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Posted 2 years ago

“Quick, friendly, fantastic service. I have gotten a pixel 6 from cell2get recently, and I'd been struggling with messages and calls failing to send/go through for a month - I'd worked with Google customer support, and T- Mobile call center support, and countless hours of my own troubleshooting to try to resolve. I called cell2get - no wait - explained the issue, expecting to maybe get a warranty replacement phone, and was finished with the call in less than 15 min with a new sim card and fully functioning texts/calls. I basically skipped with joy.”

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Posted 2 years ago

“My aunt and I went to this website sometime on a Saturday to get a refurbished phone she had purchased online. Everything went very well and everyone was very helpful through email support. After getting the phone home and trying to charge it we were having a problem with the volume button and that it wouldn't charge. My aunt had given up on the refurbished phone and decided to just purchase a new one. Today we contacted their customer service via phone where melvin helped us. My aunt just needed a little help learning about the volume button and to purchase a new wall charger. Melvin saved my aunt a lot of money by her helping in discovering the problems. Melvin also told her she could call the store for help. Thanks melvin-we appreciated your great customer service!”

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Posted 2 years ago

“The best experience I’ve ever had at a cellular store! Our associate Melvin was easily the most knowledgeable person I’ve ever worked with. He was very through and professional. We made the change from my current phone to the exchange phone with zero problems! At the end of the day we saved money and got the best cell2get had offered! If you are thinking of making the switch I highly recommend this website.”

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Posted 2 years ago

“Amazing customer service!! Benjamin helped us from start to finish to get new phones!! So fast and answered all of our questions with such a great vibe!! Thank you!! Will definitely come back to cell2get for any future needs!!”

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Posted 2 years ago

“Super fast and super easy experience. Got a phone for cheaper than anywhereelse. The guy on the phone was super cool, listened to what we wanted, explained everything really clearly, and got in mind exactly what we wanted. This isnt my first time buying from their website but overall Highly recommended.”

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Posted 2 years ago

“Amazing experience! My boyfriend called in with troubles after his phone was stolen in the mail during shipping. Melvin and Steve spent hours to make sure that he knew all of his options, and he they could make things right for him. just went in their website and purchased a new phone while the stolen one was refunded (after two weeks of reporting from me and cell2get end, we managed to collect that sweet insurance money for the stolen phone and the post office guy got fired for it.) and both representatives were very accommodating and went way beyond any customer service we ever had!”

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Posted 2 years ago

“Great phone Store! The people who work here are terrific. Helpful, friendly, knowledgeable, and nice. They have a great selection of phones. I always buy my phones here. I highly recommend this store.”

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Posted 2 years ago

“Got my new Galaxy s21 yyesterday in the mail from them & loved my experience with cell2get! The representatives when I called for questions were very nice, friendly, and helpful! Phone is new in it's original box and packaging and I can guarantee you that these guys are the real deal 💯 and they really do offer ridiculous discounts on phones. Overall great experience with cell2get!!”

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Posted 2 years ago

Cell2Get Inc is rated 4.8 based on 539 reviews