Co-op Food Reviews

Name: Co-op Food
Rating: 2.33

2.3 Rating 198 Reviews

29 %

of reviewers recommend Co-op Food

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2.3

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I shop at the Bourton on the water Co-Op. you are greeted on entering with a wonderful selection of bread and pastries. We also have a very nice lady making various dishes offering customers to sample. Members can also help themselves to a free coffee. The atmosphere in the shop is also very welcoming from staff who are always on hand to help. The prices might not be the cheapest but particularly on fruit I find their selection sweeter etc than the big supermarkets”

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Posted 1 year ago

“I've shopped at my lovely, small, local Co-op store for over twenty years. Recently however, Co-op's own brand items have disappeared, replaced by more expensive branded items instead. For example, a kitchen cupboard staple - Co-op Baked Beans hasn't been on the shelves for months. Likewise Co-op's own brand soups are missing too. The cheapest single tin of baked beans I could find was £1.70 (Heinz) and soup £2.25 (Baxters). We're in a cost of living crisis; people are struggling to make ends meet. Co-op's loyalty card rewards customers for buying Co-op own brand products which aren't available, so what's the point of the loyalty card? If you try to contact customer services by phone you'll be turned away - it's gone digital. The staff at my local Co-op are truly wonderful, and Co-op's own brand products are good quality too, but the ethical store has out priced me out and refuses to engage. This is a serious issue. I think about people who are struggling to manage on welfare, or senior citizen who have difficulty with technology, and I feel sad for the way the world is going.”

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Posted 1 year ago

“I Love the Ready Meals the cornbeef hash and the stew and Dumpling are the best I've tasted and the blueberry pan cakes Mmmm. Margaret .”

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Posted 1 year ago

“Some items missing!”

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Posted 1 year ago

“Just so expensive, not a convenient store at all, a few bits can cost you allot. They are constantly displaying items at a cheaper price then at the till, are more. The meal deals are also not priced at what they are supposed to be when you get to the till.”

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Posted 1 year ago

“Bought co-op coconut milk for a Thai curry. Terrible, gloopy product like a ready made sauce out of a jar. Ruined it.”

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Posted 1 year ago

“Unbelievable experience!!! Is basically the worst company to buy food online with!!!! Everytime there is a mistake or lateness! Today I made an order online as im in smart working to be delivered between 2 and 3pm, I spent 41 gbp. At 2pm I received a call and omg I was so surprised was on time. I went down, and the driver was playing on the phone so I needed to knock to his window and asking "are you coop driver?" And he said "yes are you bianca?" Amd I said yes so he opened the door and stepped out saying "wait I need your date of birth and to make a picture"so I let him do the picture and he goes away and I came upstairs to my house. As I stepped in my house I checked the bag and there was another name on it, I opened and there were 4 items amd the total value of the shopping was about 10 pounds or less as they are just chocolate (and im diabetic so unusable). I started to fill all the complain forms possible, I tried to phonecall the store Coop in Larklane liverpool to try to get the tel no of the driver cause it was passed just 5 minutes so I still could swap, but nobody picked up the phone. I sent a lot of email to coop, now is 10pm and still no one reached me òut! I tried to call the customer service number and the automated voice said I should wait 1 h for my place in queue to speak with some one so I decided to wait, doesn't matter, but after 40 minutes on hold waiting the escalation they close my call. I retried to recall and I should wait another 1h and 10 min, so I gave up! At 5 I called another store online of another brand to buy what I was needing! So I ended up spending a tot of 80 gbp today for 36 gbp of shopping!!!! Unbelievable until now 10 pm nobody still contacted me! ABSOLUTELY RUBBISH ! I filled up a request of a refund and If I will not receive any reply i will go for legal actions as I have all the proof I need and definitely I will NEVER buy anymore from coop online anymore! Is absolutely the WORST experience ever!!!!”

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Posted 1 year ago

“When you go to Charlton Kings co-op overpriced steak pie £4.85 totally overpriced”

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Posted 1 year ago

“Went to the Co-op at the ridgeway in plympton today 15/01/23 at about 2pm. Picked up a fitted sheet i wanted to buy. Went to a till to pay for it, the guy said that i would have to pay for it over there. When i went " Over there ", all the tills were un maned .I told the guy that there was no one there, he advised me to go and find someone. I just left the purchase there and walked out. It's not my job to go and find someone to pay.”

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Posted 2 years ago

“Their own brand food is the worst of all supermarkets.. very bland and tasteless”

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Posted 2 years ago

“Coop mostly good although very pricey , bought natural shelled peanuts today from Inverurie store, well within date but soft and stale. Threw them out .”

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Posted 2 years ago

“its always fresh and i can get everything i need”

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Posted 2 years ago

“Always friendly staff, have some good bargains and very easy to shop there.”

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Posted 2 years ago

“Sorry to say, it's very poor. My closest shop, but only use it now for one or two basic items if I run out before doing my main shopping elsewhere. Options reduced since store revamp, as there are fewer cook-from-scratch options and more pricey (and less healthy) pre-prepared, processed and ready-meals. A good number of items I used to buy are no longer stocked, so I have no choice but to get what I need from other retailers, which are further away but offer higher quality, greater variety and larger ranges, not to mention better prices. Co-op prices are steadily climbing steeply, but the standards remain low, so even more reason not to shop there unless desperate.”

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Posted 2 years ago

“I visit the small co-op in Byfleet Village, (there are two, a big one and a small one) every day for my newspaper. The normal customer assistant is George who I find very friendly and efficient. He always passes the time of day and has a chat if he is not too busy. The other assistants are also good and helpful. A very good Co-op to visit.”

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Posted 2 years ago

“Decent store off Hampton Court Broadway, known as the Thames Ditton store. Have shopped there for many, many years since they first appeared (replacing the site of the Lamb & Star pub). Only problem I had was very recently was as use as an Amazon Hub... which actually wasn't their problem!! Basically I get my Amazon Hub deliveries to this exact Co-op branch... went there recently and they couldn't find my package so after short discussion, I considered that my parcel may have got sent to Co-Op Claygate instead (the next nearest Co-op) not too far away. Anyway drove there and checked, with no luck, which they told me to go back to the Thames Ditton branch of Co-op, as the parcel was probably there! Turned up (3 trips by this point) and nothing. By this point I was fed up driving back and forth to different co-op branches, and not happy. On returning to the first co-op the staff weren't very helpful except for a ginger haired man in the branch, who advised that sometime mistakes have happened where the parcel is at a shop 40 yards from this particular Co-op branch. Low & behold he was darned right!! What a total moron (that's the polite word) I felt about the situation. I decided to go back to the store and thanked the guy for his cool and leveled advised. What a champ. No idea how choice delivery to co-op ends up elsewhere right nearby, but their advised sorted out my conundrum... top marks!”

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Posted 2 years ago

“Wow bought the curry deal - 2 x curries and beer. Seemed like a v good deal but the curry was inedible - absolutely revolting - went in the bin - the most disgusting thing I've ever tasted”

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Posted 2 years ago

“The Central England Co-op is on a mission to wipe out orangutans. Nearly everything contains palm oil!! I purchased a Cornish pastie from their deli chiller thinking it would be high quality. Only when I got it home did I read the ingredients list (see photo). I found that hydroxypropylmethylcellulose is an artificial additive used in paint and adhesives, and may cause allergic reactions. Straight in the bin!”

Co-op Food 1 star review on 24th September 2022

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Posted 2 years ago

“Will not buy GRO Curried Cauliflower again!! Strange taste almost like vinegar (?vinegar in a curry?) and very few, very small bits of cauli. Nope, not for me!!”

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Posted 2 years ago

“Felt really disappointed and disgusting when found out ginger pack grown bugs inside even the expiry date still on. Could not cook my chicken curry. All four ginger pack grown bugs inside.”

Co-op Food 1 star review on 28th August 2022

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Posted 2 years ago

Co-op Food is rated 2.3 based on 198 reviews