Country Attire Reviews

Name: Country Attire
Rating: 2.02

2.0 Rating 277 Reviews

25 %

of reviewers recommend Country Attire

Company Reviews

Questions

Metrics

2.0

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Country Attire made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Birkenstock Sandals 3.5 weeks ago. They made an odd request for information from my Master card bank that is not available from the bank. They took my $82 and didn’t send the sandals. They don’t respond to emails, phone calls etc. I believe they are a fraudulent company. Very frustrating.”

Helpful Report

Posted 5 years ago

“I'm glad I ordered from Country Attire BEFORE I read the reviews. I ordered a pair of Sorel boots that apparently "went out of stock" right after I submitted my order. I talked to three different customer service reps who all told me something different about my order. I then read terrible reviews about the site and became very worried. My boots ended up arriving earlier than expected and in perfect condition. Luckily I like them and they fit, because my order did NOT come with a packing slip at all. If I needed to return, I'm sure I would have experienced a horror story like many have seemed to have. I believe I got lucky with my experience, but I will not be buying from this site again.”

Helpful Report

Posted 5 years ago

“STAY AWAY!! DON'T ORDER FROM THIS SHAME OF A COMPANY!!! NO PRODUCTS DELIVERED AND ON HOLD 4 OVER AN HOUR TRYING TO GET A RESPONSE”

Helpful Report

Posted 5 years ago

“Brilliant product and delivery, however, returns system is only designed for those with a computer and printer. I have neither! The Post Office said they couldn’t print the label. I was told they could. Took me 20 mins to get through by phone. Still no label as they are reducing their carbon footprint!! Have written details on box and expect a refund soon. Please be aware, not everyone is computer savvy! I am 67 and can only just work an I phone.”

Helpful Report

Posted 5 years ago

“Country Attire is a fraud! No phone numbers or emails work on their website. Beware. I ordered a jacket and they are requesting a copy of my passport or driver's license before they will fulfill the order.”

Helpful Report

Posted 5 years ago

“Phenomenal service , I ordered boots from the UK to Dallas Texas and I received them within 3 days . Thank you”

Helpful Report

Posted 5 years ago

“Great prices for jewellery I ordered! Much lower prices than other places. Ordered in the afternoon and came next morning! Jewellery was in good condition.”

Helpful Report

Posted 5 years ago

“Ripped off. Paid nearly 400 quid for a coat that didn't arrive”

Helpful Report

Posted 5 years ago

“I spent nearly 400 on a coat that was left on my doorstep. I have been in contact on an almost daily basis for over 4 weeks and it is still unresolved. I just want a refund. Poor all around”

Helpful Report

Posted 5 years ago

“Received a Barbour jacket. £140. Worn three times and stitching is coming away. They don’t return emails or answer the phone to arrange return or refund of faulty goods.”

Helpful Report

Posted 5 years ago

“They have first idea about customer service. Sent wrong size and I had to foot the bill to return from Australia They don’t respond to email and while their automated phone service answers the you transferred to phone that not attended to.”

Helpful Report

Posted 5 years ago

“I don't understand..... So I put an order in around 8.00pm last night and it arrived 11.30am the next day....... That is amazing service. Had the jacket checked over and it is new, in perfect condition and £50 cheaper than the next best price online. 5/5 from me and will certainly be buying from these guys again.”

Helpful Report

Posted 5 years ago

“I ordered a package and it was supposed to be sent through BPost. It was never delivered to my address (a new, secure and well-managed apartment building), even though it said it was delivered 3 times on BPost's package information page. Country Attire (aka Internet Fusion) has lied about how long it would take for them to get information from their shipping partners (didn't even name BPost) and still has not gotten back to me. They said if they lost my package, I would get a refund. So even if they delivered to the wrong address I wouldn't get a refund? I am escalating this with Paypal (thank god I paid through Paypal) so I can get my money back and not have to pay for a package that was so clearly never delivered to me.”

Helpful Report

Posted 5 years ago

“Countryattre - a fraudulent company! Checking my accounts, I noted that Countryattire have never refunded a return. Also an order that has been cancelled 5 minutes after the order process has been invoiced but never been refunded. Wrote various mails with my credit card statements (David). No reply. Countryattire seem in full decline! I am appalled! Stay away!”

Helpful Report

Posted 5 years ago

“Firstly, their customer service is not that bad but the reply is too slow, normally it needs to wait for their reply for 2 days, however, most of the time, we, as customers especially I'm from elsewhere not in UK, would like to have an immediate reply on the matters, such as to cancel the order or amend the order . My experience was that I wanna cancel the order due to mistakenly clicked the wrong size of the rainboots and I sent email to them within 15 mins after placing order, but they sent out the order without replying me any message. Secondly, I can't find the tracking information even I login to my account to see the order history. I hope that they can send the shipping confirmation email with the tracking information with link to access in future. Thirdly, I have placed order in early September and the estimated delivery date should be on Sep 12, but now I don't know where is my parcel now and keep waiting for their reply. I hope they can improve the CS and set a live chat system, all customers can have an immediate reply on those urgent matters. Thanks.”

Helpful Report

Posted 5 years ago

“Item didn’t arrive, country attire refusing to accept this and will not give me the details of deliver. Only that it was left on my doorstep”

Helpful Report

Posted 5 years ago

“Returned goods for a refund weeks ago, no refund yet ??? Numerous emails to the company and ALL TOO FAMILIAR ..... NO REPLY, also no answer on the phone when i call im just on hold for 20 minutes + this company is absolutely disgusting and should not treat paying customers like this, especially when we are making your living, DISGUSTING you should be ashamed with yourselves”

Helpful Report

Posted 5 years ago

“Item never arrived.Company has not responded to 7 emails Ref: Order 4476530 Ordered a Blunt umbrella for my wife on 26th July. One month later and no item received despite a delivered by date of Aug 8th shown at time of purchase. Company ship items with multiple shippers. My purchase is sitting in a Belgian Post Depot, I can track it and it shows that its in the depot. Seven emails later to Country Attire and not one reply. Absolutely shocking non existent customer service. I would highly advise everyone not to buy from these dishonest fraudsters. Go to Amazon. At least you get a reply when something goes wrong.”

Helpful Report

Posted 5 years ago

“Very poor service. I sent my return to the address Country Attire sent me in an email for my return. It was delivered over a month ago and they refuse to give me the boots or my return money. An awful company that will just steal your money, go elsewhere for a better deal and better service!”

Helpful Report

Posted 5 years ago

“returned my 80$ sorel boots, spent 20$ to ship it back to them and they claimed I sent it to the wrong address when it was the address they emailed me. Never received my 80$ from this scam of a company and it has been over a month since the boots were delivered!”

Helpful Report

Posted 5 years ago

Country Attire is rated 2.0 based on 277 reviews