Country Attire Reviews

Name: Country Attire
Rating: 2.02

2.0 Rating 277 Reviews

25 %

of reviewers recommend Country Attire

Company Reviews

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Metrics

2.0

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Country Attire 1 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is fraudulent!!! The dress was not real. SCAM!!!!”

Helpful Report

Posted 4 years ago

“This is a SCAM !! I ordered 2 kids school bag on July 15 , it’s now August 16 and I still haven’t gotten the kids bags they said it would have arrived August 8 I had a tracking number and everything which is useless!!! I am so angry these are some wicked people ! $142 gone !people do your research before purchasing and make sure these companies are legit I have definitely learn my lesson never again !!!!”

Country Attire 1 star review on 17th August 2020

Helpful Report

Posted 4 years ago

“DO NOT BUY FROM THIS COMPANY . I am from USA . Ordered for over 2 weeks. Charged my credit card immediately but no words of package sent out. Sent 5 enquirers. One respond , they are checking with shipping. This is 6 days ago.”

Helpful Report

Posted 4 years ago

“Wish I would have read the reviews and we need to contact a fraud division of law enforcement in the UK. I have a feeling I am getting ganked on the order I placed almost a month ago. No reply via email or social media companies usually respond within a day.”

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Posted 4 years ago

“Bought a lovely pair of wellies from Country Attire but after a year they developed a hole. I'd paid £120 for wellies described as durable so I asked for a replacement. I was told by Country Attire that they were out of their 1 year warranty and there was nothing they could do. I said I wasn't happy said that under the consumer rights act the wellies were not; of satisfactory quality, fit for purpose and as described. They ignored me, so I approached the manufacturer directly, who replaced them under warranty straight away. If you want wellies replaced if they are faulty, don't buy from this lot! CS is terrible. Order number 180731562”

Helpful Report

Posted 4 years ago

“Order scheduled for delivery two weeks ago! No order, no contact, no e-mail, NOTHING!!!”

Helpful Report

Posted 4 years ago

“I NEVER GOT MY PRODUCT”

Helpful Report

Posted 4 years ago

“I ordered a size 39/40 flip flop. 37/38 arrived. No returns label came with the flip flops. Tried calling hours in queues. Tried emailing it was returned as failed to send. I am now thinking this is a scam company.”

Helpful Report

Posted 4 years ago

“DONT even bother SCAMMED SCAMMED SCAMMED + $100 FOR 1 HOUR PHONE CALLS TO LONDON ,DONT ANSWER CALLS,KEPT ME ON HOLD ,SMS ME TO SAY FUND'S T/F T P MY ACCOUNT 4 TIMES ,SO MUCH BS,HOW CAN THEY GET AWAY WITH THIS ,PLEASE DONT GET CAUGHT !!”

Helpful Report

Posted 4 years ago

“Return process is a nightmare. Order# 5871581. It costs more to return it than to keep it. So I'm out $40”

Helpful Report

Posted 4 years ago

“Call me in Australia 0412 448 959 you will not believe what I have been through to get a refund despite (didn't happen,).sending SO MANY emails ,and SMS .I SHOULD HAVE READ THEIR REVIEWS. ALEXANDER IN AUSTRALIA”

Helpful Report

Posted 4 years ago

“DO NOT WASTE your money!! I ordered BRIC luggage. It arrived USED with no keys. I have emailed them no less than 10 times regarding a return. Initially, I was promised a return after a review of photos, which I immediately supplied via email. This company is fraudulent. Their supply chain must included vendors of used product. BUYER BEWARE. Scammers Frauds!”

Country Attire 1 star review on 29th May 2020

Helpful Report

Posted 4 years ago

“@countryattire.com No one is replying I order my stuff april 29 and I'm still waiting until now they gave me tracking number and it said my item is still in belgium until now. So email for the 5th time and it's a automatic computer reply No one to talk to. I ask for refund no one reply:(”

Helpful Report

Posted 4 years ago

“Don't waste your money or trouble. Sure their prices look great but for North American orders they slap an astronomical COD charge onto your package that you are required to pay before the local postal service can release your package. I even spoke with Canadian Customs who walked me though what charges should have applied and it was around $20 for my $300 order, Country Attire charged me over $90, plus the $50+ in shipping I had already paid. I've email 3 times asking for a breakdown of what duties and fees made up the $90 COD charge with no response. As far as I am concerned if they cannot provide an itemized invoice breakdown of the COD for my package then they are hiding something and it is completely fraudulent. This company should be investigated, totally fraudulent.”

Helpful Report

Posted 4 years ago

“Country Attire advertised an item, cashmere size measurement at £99.85 including postage, reduced from £399.99. They sent a cashmere scarf nothing like shown on site and what I ordered , dingy colours and much smaller. They answered phone ONCE. I got PayPal involved immediately and got refund. They are advertising this item again at the reduced price. This Stole is being sold by other establishments including H Johnstone at £399.99 so I don’t understand how they were offering at £99.85 in their ‘sale’ which I did not receive.”

Helpful Report

Posted 5 years ago

“Terrible - avoid. Faulty goods, so many barriers to returning them. Awful customer service. Not recommended!”

Helpful Report

Posted 5 years ago

“THEIFS. I received a pair of boots as a gift, that do not fit. They are requiring that I return the boots at my own cost. $300 USD. 3x the cost of the boots. Now i'm stuck with boots I cannot wear. NEVER EVER PURCHASE FROM THESE PEOPLE. THEIFS.”

Helpful Report

Posted 5 years ago

“Worst customer service ever. I bought a coat that ended up being way too big. I tried to start the process of returning it through the website and I kept getting a error message saying my email and order number were invalid. I spent over 2 weeks trying to get the company to send me a return label and even they couldn’t generate one. I was told to send the coat back and provide them with a receipt of how much shipping cost. Now they’re giving me trouble with the shipping cost reimbursement. It cost me $66 to send it back and I doubt I’ll ever get that money back.”

Helpful Report

Posted 5 years ago

“This company is the worst they hide behind emails no US phone number.... Save the hassle and buy USA”

Helpful Report

Posted 5 years ago

“DO NOT ORDER FROM THIS COMPANY! Been on hold for over an hour no response! Emails bounce back, no replies on social media! Need some help making an exchange for a gift that I ordered for my husband that is the wrong size. Wish I had read the reviews regarding this company before ordering.”

Helpful Report

Posted 5 years ago

Country Attire is rated 2.0 based on 277 reviews