DickSmith Reviews

1.1 Rating 182 Reviews

2 %

of reviewers recommend DickSmith

Company Reviews

Questions

Metrics

1.1

Based on 182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 21%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does DickSmith deliver? How long does DickSmith take to deliver? Does DickSmith deliver on time? How is accuracy and good condition of items delivered by DickSmith?

Returns

Customer Service

How can I contact DickSmith? How quickly does DickSmith resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of DickSmith.

Visit Website

How does DickSmith deliver?

Helpful Report

(3 weeks ago)

DickSmith delivers items by Postal Service and Courier.

Helpful Report

(3 weeks ago)

42.86%

Industry Average

“ Then a short time later I get an email advising me that the item had been dispatched and once I received the delivery to contact customer support to organise the return and replacement with the correct size. ”

- Laurie Teuma

“ Delivery great and in good time. The “first membership” is a scam and not straight forward to cancel. I will tell my friends to beware of Dick Smith. Dick Smith was a name to be trusted but not anymore. ”

- Anonymous

“ I purchased I watch charger a few weeks ago and total price including delivery was about $23 (as per my screenshoot). ”

- Felicia

DickSmith Reviews

Delivery - Slow