FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While we did place an order with FibreGlass Direct on the 15th of July, we haven't received it yet. I have contacted the company several times about tracking our order but have not yet received any reply. So it's hard to rate this company as we haven't seen the products yet. Denise, one of their online assistants, was very obliging but I haven't been able to get back in touch with her.”

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Posted 4 years ago

“I needed to repair a broken roofing sheet in my barn, as it was leaking badly. The kit from FibreGlass Direct was very well packaged and contained all the bits one needs to make a repair such as mine. The instructions were very clear, and the repair thus went smoothly. The repair has been very effective and the roof no longer leaks. I have used FibreGlass Direct since and I am happy to have found such a good company.”

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Posted 4 years ago

“Very disappointing, had missing part from my online order which can happen, its how a company deals with it, 7 days since informed fibreglass direct of my missing part and numerous promises later and still not arrived, has delayed my building work now as roof has not been done in the time programme as cant without the missing trim, roofer has advised that he will now source all the materials for the roof elsewhere and you guys can make arrangements to come pick everything up and refund my full order, be aware of this company if something goes wrong your left on your own, shame you treat customers this way as used you a few months back and had a full complete order with no issues and product was good which was why I returned for more, wont in the future.”

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Posted 4 years ago

“Very pleased with service recieved. The competitive priced products were delivered on time wood reccomend”

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Posted 4 years ago

“Excellent service 👌”

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Posted 4 years ago

“Excellent service by FibreGlassDirect sales team and dispatch. Exactly as ordered, delivered on time.”

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Posted 4 years ago

“Good products at pretty good prices delivered on time, only problem was the lack of information about the non slip top coat that turned out to be very difficult to work with, otherwise this reviewer would have given 5 stars. Delivery was over 7 days but this was as predicted and was due to covid 19.”

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Posted 4 years ago

“Great customer service as always , thanks again Gavin”

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Posted 4 years ago

“So organised and swift response and delivery. Will certainly be using this company in the future 👍”

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Posted 4 years ago

“Quick delivery service, but would have been good to know that the 3m trims were coming separately from the resin and fibreglass via a different courier, but all delivered within a day of each other. Yet to use the products.”

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Posted 4 years ago

“Very easy to deal with delivery very quick”

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Posted 4 years ago

“very good service this time round , got all my stuff earlier than expected , very happy”

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Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

“great service and price. web site easy to navigate even for a technophobe like me.”

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Posted 4 years ago

“Delivery came on date quoted, except carrier decided that one item wasn't required till next day, otherwise okay.”

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Posted 4 years ago

“The ordering process was very simple! I received my complete delivery very soon after placing the order! I will not be using the product for a few weeks through work commitments. I will review the actual product once it has been used!”

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Posted 4 years ago

“Great product. Excellent service. Certainly recommend.”

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Posted 4 years ago

Hi Brad, Thanks for your review, just coming up as one star on our side :) Thanks a lot, Karen

Posted 4 years ago

“Excellent service and excellent advice thank you for your help.”

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Posted 4 years ago

“Fast and efficient company to deal with.”

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Posted 4 years ago

“left 7 messages re missing items still not sorted :(”

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Posted 4 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews