FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received. It’s been 6 working days, 9 days total plus i’m unlikely to receive it before mon 9th so that will be 11 days. 2-3 days 🤷‍♂️.”

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Posted 3 years ago

“Very helpful and friendly service , would definitely recommend this company”

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Posted 3 years ago

“Painless ordering, delivered on time. What more could you ask for.”

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Posted 3 years ago

“Easy to order online and fast delivery.”

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Posted 3 years ago

“Ordered a 2.5 meter kit and a few trims. All turned up a few weeks ago with one trim damaged in transport. The delivery driver assured my mum that fibreglass direct knew of the damage and said a replacement was on the way. I emailed FBD and let them know about the damage and what the driver said to my mum. Sean emailed me back and said it was the first he had heard and the driver had no right telling my mum that. I knew that was the case. Scumbag delivery driver lying to a 76 year old woman!! Sean was an absolute star telling me to let him know what I needed and he would sort me out. I only needed a bit of the trim so I thanked him and told him not to worry. Got to use the kit today, products were amazing, nice thick mat and everything I needed in the kit to get my job done. Just got to put the top coat on tomorrow and hopefully my mums garage roof won’t leak after the shocking state the contractors left it in. If I ever need any kit again, I will be straight on FGD website again. Thanks guys!!”

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Posted 3 years ago

“Hi I sent you a review a few days ago”

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Posted 3 years ago

“Great - fast delivery, good value”

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Posted 3 years ago

“2 weeks gone, no product. Scotty promised next day delivery already 5 times. Very friendly but equally useless. Very disappointed. Wasted 2 weeks :(”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent Service, really quick turnaround and deliver, very impressed”

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Posted 3 years ago

“The order was made available for collection very speedily and was collected with good service.”

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Posted 3 years ago

“Ordered 10sq metre pond kit.Product arrived as ordered and on time. The sales staff were helpful.However after following the instructions its been a complete waste of time and money as both ponds have drained and are not watertight.Lots of hassle will never attempt it again.Certainly not for the DIYer.”

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Posted 3 years ago

“Hi, started reinforcing my SEAHOG floor today. There layers over a couple of cracks and at edge to side reinforcings. Mixed at 1% (1/2 litre to 5cc) so far have done 3 batches and it's curing well. So JOBSAGOODUN It would be a nice touch if you could enclose a chart of how much hardener to use with how much resin. I looked for a UTUBE video and found a chart and basic guide, as in don't more than you can use in 1/2 hour! you can always make more. Some of us need an idiot guide Cheers Robin Bardsley”

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Posted 3 years ago

“Product were very easy to use even being my first pond, speed of delivery and service were very good. Everything you need to complete your project.”

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Posted 3 years ago

“Quick service. Very good for advice. Great company to deal with.”

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Posted 3 years ago

“Delivered late, phoned for customer service and told they would phone back but never did.”

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Posted 3 years ago

“Thanks for the prompt delivery of my orders - great service 😀”

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Posted 3 years ago

“Material fine and Service first class”

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Posted 3 years ago

“Absolutely terrible service GRP trims arrived badly damaged emailed pictures of damage no reply, called and left a message for someone to call me back again no reply.”

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Posted 3 years ago

“Very quick delivery good product”

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Posted 3 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews