FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

Write Your review

Tell us how FibreGlassDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our order did take a time to come but this was the fault of the courier not the supplier who were very helpful in sorting out the courier problem.”

Helpful Report

Posted 3 years ago

“Good price and fast delivery. Would use again.”

Helpful Report

Posted 3 years ago

“Good service,got what I ordered and speedy delivery”

Helpful Report

Posted 3 years ago

“All spot on thanks Ric”

Helpful Report

Posted 3 years ago

“Simple website. Arrived on time. One minor gripe. Asked for product to be left on site. However got phone call to say driver couldn't leave the products if no one there. Would have been nice to have been told before delivery arrived. Luckily working nearby so not a major problem. Otherwise all good.”

Helpful Report

Posted 3 years ago

“Quick and efficient service.”

Helpful Report

Posted 3 years ago

“Fast delivery, exactly the product we needed.”

Helpful Report

Posted 3 years ago

“First class service! Fast delivery! Highly recommend.”

Helpful Report

Posted 3 years ago

“Great service arrived on time looking forward to a dry day or 2”

Helpful Report

Posted 3 years ago

“10 out 10 fast shipping very happy”

Helpful Report

Posted 3 years ago

“A great company to deal with. They will advise as well as supply. I have used them several times on roof projects. This time I'm refurbishing seating in a steamroom and I sought advice on which product to use. As I said a great company to deal with.”

Helpful Report

Posted 3 years ago

“I have actually not received the item I ordered and have had no reply to my enquiry.”

Helpful Report

Posted 3 years ago

“Brilliant service, great product. Professional roof up in a day by a non professional.”

Helpful Report

Posted 3 years ago

“it was ordered and it came really fast said 3 days it arrived next day awesome :-)”

Helpful Report

Posted 3 years ago

“Top class service”

Helpful Report

Posted 3 years ago

“Incredible quick delivery. Thank you”

Helpful Report

Posted 3 years ago

“Fast delivery, good quality, all in the box”

Helpful Report

Posted 3 years ago

“Goods (in my case principally Lloyds approved general purpose resin) appear to be good quality at prices not much more than other online suppliers. The downside is the cost of standard carriage which, perhaps because the goods are despatched from Northern Ireland, is a minimum of £16 (other suppliers charge £7.99). This makes smaller orders uneconomic. Customer service is also lacking. They delivered the wrong size of Ribbed Roller, and it took 2 telephone recorded messages and 2 emails over the course of a week before I got a response. Their phone line seems to be continually on answermachine.”

Helpful Report

Posted 3 years ago

“I’ve used fibreglass direct once before, the service again was exemplary. I was given good advice and direction, the goods were ordered and arrived within 24 hours in two deliveries. A+++++”

Helpful Report

Posted 3 years ago

“fibreglassdirect have given me a fantastic service, the items that i ordered were delivered in record time and the advice i have received has been first class and the staff very friendly”

Helpful Report

Posted 3 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews