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FlixBus Reviews

1.1 Rating 143 Reviews
3 %
of reviewers recommend FlixBus
Company Reviews Questions Metrics
1.1
Based on 143 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 6%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

Popular Questions:

Delivery

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Returns

Customer Service

How can I contact FlixBus? How quickly does FlixBus resolve customer queries?
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How quickly does FlixBus resolve customer queries?
Helpful Report
(22 hours ago)
Greater than 45% of reviewers feedback is FlixBus takes over a week to resolve customer queries.
Helpful Report
(22 hours ago)
B-

Customer Service - Good

73.08%
Industry Average
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