Fresh Patch Reviews

Name: Fresh Patch
Rating: 4.38

4.4 Rating 276 Reviews

80 %

of reviewers recommend Fresh Patch

4.4

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Fresh Patch 5 star review on 3rd May 2022

Joan Melendez

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recommend this sleeve if your dog tries to destroy the Fresh patch box like mine did! - -Lauren”

Helpful Report

Posted 9 years ago

“I started out getting the smaller Fresh Patch but have upgraded to the XL because our dog is almost 50 lbs. The quality of this grass is really amazing. Our dog goes to the bathroom 5-7 times a day so this has been a life-saver! Thank you Fresh Patch!”

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Posted 9 years ago

“Price is great! Idea is even greater!!! I do however, think that they XL stainless steel is a bit pricey so I have to keep buying the small patch. I also think there should be some type of frequent buyers thing..... maybe buy so many and get one free or get the holders for half off or something to show customer appreciation. Other than that I believe you guys are lifesavers!!!! My doggies love you for it and so do I!”

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Posted 9 years ago

“I live on the 3rd floor of an apartment, WITH my 6-year-old male lab "Marcus". Fresh Patch saved my sanity by making it so that I don't have to run up & down 3 flights of stairs every time Marcus needs to go out. (And half the time, he's faking it.) So on our outdoor balcony is a pretty patch of fresh green grass, delivered once a week - never failed. And Marcus knows it's all his. And, customer service is par-none. Fresh Patch is like the Neiman-Marcus of pet services. We love you, Fresh Patch!”

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Posted 10 years ago

“We live in a high-rise with our 14 -year-old rat terrier Basil. He's still a super spunky little guy who loves his walks, but his outdoor needs have changed in the last few months. Fresh Patch has been a lifesaver at 2am when he needs to go out. We just open the balcony door, our little guy uses the bathroom and everyone is back to sleep in no time at all. We had tried artificial turf but, Basil wouldn't use it. He used Fresh Patch immediately!”

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Posted 10 years ago

“The grass fits nicely within the pan.”

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Posted 10 years ago

“I am so pleased with using fresh grass for my poodle. I live on the third floor of a condo in NJ. My poodle takes forever to poo when I take her out. With all the snow we have been having this was a godsend. I send her out on my deck and she goes right away on the fresh patch. I have another bichon/poodle (male) who just goes when you let him outside so I only need to use it for one of my dogs. It has made winter bearable Thank you”

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Posted 10 years ago

“I live in the country and years ago I let my tiny little mixed breed dog out to go potty before bed, only to have him snatched by a mountain lion! Needless to say, I have refused to send my small house dogs outside at night any more. Resorted to "pee-pee pads", and at one time an artificial grass thing... Nothing had worked; I still was always having to clean up pee. That is until now! The Fresh Patch is definitely the best thing ever! My dogs love it! I have not had to mop up their pee once since we've had the Fresh Patch. And talk about easy to use and dispose of! You guys got it right; I hope you get totally rich from your good idea! Thank you, thank you, thank you!”

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Posted 10 years ago

“Works Great! I would highly recommend to all dog owners”

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Posted 10 years ago

“Perfect for potty training!! Best customer service - they respond quickly and helped us when we were in a pinch and needed the patch delivered early. Thanks Fresh Patch!”

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Posted 10 years ago

“This is a nice pan to put the grass in. Nothing more to say!”

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Posted 10 years ago

“I've got a service "comfort" dog I'm moving to Hawaii/Waikiki where there are THOUSANDS of dog owners here in islands and NO FRESH PATCH!! I LUV FRESH PATCH!! What am I going to do here?? I hate Potty Papers they're DISGUSTING!! PLEASE FRESH PATCH FINE A WAY TO COME TO HAWAII”

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Posted 10 years ago

“Me like this service a lot. Wish someone had told me about it years ago.”

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Posted 10 years ago

“Recently upgraded to two XL patches every two weeks. I keep one outside on the balcony and the other in our laundry room. This has been a very helpful service.”

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Posted 10 years ago

“We recently got our 2 year dog who is totally housebroken but since my husband and I both work during the day, we needed a potty solution while we were gone. We tried everything - nothing worked. UNTIL NOW!!! She took to Fresh Patch right away - without hesitation. THANK YOU SO MUCH !!”

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Posted 10 years ago

“My family is very happy with the Fresh Patch company and service. We'll be long time customers for sure!”

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Posted 10 years ago

“My mother recommended this service because I live in a condo and I'm away most of the day. She swears by it and now I do too.”

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Posted 11 years ago

“I stumbled upon this while searching for options after moving from a townhouse (with a fenced back yard) to a 14th floor condo. My 8 year old yorkie, Moose, was used to using the bathroom outside. I was worried he wouldn't take to a pad (plus they are really gross). So, I ordered this in hopes it might work. It does!! He loves it!! It took a little bit of training and now he regularly uses it. It's super convenient since it's delivered straight to your door and you swap it out (you just throw out the old one). It's made our lives so much easier since we don't need to stress about when someone will be home or going up and down 14 floors. I would highly recommend it!! My only other recommendation is to do the weekly order. Moose uses it as his main bathroom, so it tends to get a little smelly by the end of the first week.”

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Posted 11 years ago

“I happened to think: "What if my computer went down and I wasn't able to order Fresh Patch on the internet? What other way could I order Fresh Patch so that Roxie wouldn't be without her private patch?? I've been a customer since November and will continue to be a satisfied one! I adopted Roxie, a 5 year old Westie. Because I have open space behind my home with no fence, I frequently have visiting coyotes; coyotes jump fences anyway. Fresh Patch is my miraculous answer to SAFETY as well as to convenience. I was doubtful if I could train Roxie to Fresh Patch as I've always heard "you can't teach old dogs new tricks". To be honest, I patiently worked with her for 4-6 days before SUCCESS. I was so excited! And, I was so proud of Roxie! This proves YOU CAN teach an older dog new tricks/routines. THANK YOU, THANK YOU!”

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Posted 11 years ago

“Never ever going back to pee pads. Love it!”

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Posted 11 years ago

Fresh Patch is rated 4.4 based on 276 reviews