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Fresh Patch Reviews

4.4 Rating 276 Reviews
80 %
of reviewers recommend Fresh Patch
4.4
Based on 276 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Fresh Patch Reviews
Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

Write Your review

Perfect for potty training!! Best customer service - they respond quickly and helped us when we were in a pinch and needed the patch delivered early. Thanks Fresh Patch!
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Posted 10 years ago
Works Great! I would highly recommend to all dog owners
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Posted 10 years ago
Unless you want to place the grass directly on your floors I would recommend buying the tray.
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Posted 10 years ago
Our tray arrived a day before the grass did. I called to ask the company why these items did not arrive at the same time and they explained that the items had shipped from different warehouses. Not a big issue, I'm just glad that the grass did not arrive before the tray. Except for the delivery snafu, the Fresh Patch company has greatly exceeded my expectations. Good job!
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Posted 10 years ago
This is a nice pan to put the grass in. Nothing more to say!
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Posted 10 years ago
I've got a service "comfort" dog I'm moving to Hawaii/Waikiki where there are THOUSANDS of dog owners here in islands and NO FRESH PATCH!! I LUV FRESH PATCH!! What am I going to do here?? I hate Potty Papers they're DISGUSTING!! PLEASE FRESH PATCH FINE A WAY TO COME TO HAWAII
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Posted 10 years ago
Me like this service a lot. Wish someone had told me about it years ago.
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Posted 10 years ago
Recently upgraded to two XL patches every two weeks. I keep one outside on the balcony and the other in our laundry room. This has been a very helpful service.
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Posted 10 years ago
We recently got our 2 year dog who is totally housebroken but since my husband and I both work during the day, we needed a potty solution while we were gone. We tried everything - nothing worked. UNTIL NOW!!! She took to Fresh Patch right away - without hesitation. THANK YOU SO MUCH !!
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Posted 10 years ago
My family is very happy with the Fresh Patch company and service. We'll be long time customers for sure!
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Posted 10 years ago
My mother recommended this service because I live in a condo and I'm away most of the day. She swears by it and now I do too.
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Posted 11 years ago
I stumbled upon this while searching for options after moving from a townhouse (with a fenced back yard) to a 14th floor condo. My 8 year old yorkie, Moose, was used to using the bathroom outside. I was worried he wouldn't take to a pad (plus they are really gross). So, I ordered this in hopes it might work. It does!! He loves it!! It took a little bit of training and now he regularly uses it. It's super convenient since it's delivered straight to your door and you swap it out (you just throw out the old one). It's made our lives so much easier since we don't need to stress about when someone will be home or going up and down 14 floors. I would highly recommend it!! My only other recommendation is to do the weekly order. Moose uses it as his main bathroom, so it tends to get a little smelly by the end of the first week.
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Posted 11 years ago
I happened to think: "What if my computer went down and I wasn't able to order Fresh Patch on the internet? What other way could I order Fresh Patch so that Roxie wouldn't be without her private patch?? I've been a customer since November and will continue to be a satisfied one! I adopted Roxie, a 5 year old Westie. Because I have open space behind my home with no fence, I frequently have visiting coyotes; coyotes jump fences anyway. Fresh Patch is my miraculous answer to SAFETY as well as to convenience. I was doubtful if I could train Roxie to Fresh Patch as I've always heard "you can't teach old dogs new tricks". To be honest, I patiently worked with her for 4-6 days before SUCCESS. I was so excited! And, I was so proud of Roxie! This proves YOU CAN teach an older dog new tricks/routines. THANK YOU, THANK YOU!
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Posted 11 years ago
Never ever going back to pee pads. Love it!
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Posted 11 years ago
A pleasant surprise.. Something that really works
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Posted 11 years ago
Me and my dog love the Fresh Patch! My dog loves having fresh grass to use and I don't notice any odor from it. The Fresh Patch is also easy to replace and fits nicely on my balcony. When I go to throw it away there's no leakage or mess from the box which is wonderful! I highly recommend the Fresh Patch for your dog!
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Posted 11 years ago
So logical and works like a charm
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Posted 11 years ago
If your dog chews the corners of the fresh patch I definitely recommend getting one of the new sleeves. It has stopped my dog from chewing and it is a nice housing to put around the disposable box. Thank you Fresh Patch!
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Posted 11 years ago
It has been almost two years since I first started getting Fresh Patch for my dog. I'm very happy with this company and the service they offer. As long as my dog is around I'll stick with this service.
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Posted 11 years ago
I've tried everything but nothing would work for my two small dogs. We ordered FResh Patch and they both were using it within a couple hours. I couldn't be more pleased with this service and I recommend it to all who have dogs. Betsy Diangelo Los Angeles, CA
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Posted 11 years ago
Fresh Patch is rated 4.4 based on 276 reviews