Fresh Patch Reviews

4.4 Rating 274 Reviews

80 %

of reviewers recommend Fresh Patch

4.4

Based on 274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Customer Service

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How do I contact Fresh Patch?

Helpful Report

(1 year ago)

You can contact Fresh Patch by Live Chat, Telephone and Email.

Helpful Report

(1 year ago)

100.00%

Industry Average

“ Fresh Patch has made training my puppy a good experience. She goes out on the patio to use the bathroom and likes the grass patch as opposed to the potty pads I had in my condo. I recently updated her area to make it seem more like a park/backyard experience. P.S. The customer service at Fresh Patch is also amazing! Great product & awesome service - can't go wrong with that! ”

- Dr. Robin Beavers

“ I have used the service for a few months. Grass is green and lasts use 2 1/2 - 3 weeks. I have had a a couple issues but as soon as I called they shipped out new grass free of charge. Customer service is on point! ”

- Chris

“ I ordered a Large FreshPatch but unfortunately showed up damaged due to FedEx. I reached out the same day of delivery and they had sent a replacement right away. Great Company & Customer Service. ”

- Anonymous

Fresh Patch Reviews

Customer Service - Good