“Terrible service and aftercare. Paid online for a Christmas card on line for my wife on the 19th of December. Estimated delivery address was the following day. Not arrived by Saturday the 23rd. Complaints department wont recognize my log in details. If you want to complain you cant. Paid this money for nothing. Possibly not enough people are aware of their lack of aftercare!”
“Tried to order x5 personalised mugs, spending time to create each one and then at the basket discovered I can only order one at a time which means £5 postage each, despite them all going to the same address.
Wasted my time, really bad for the environment, and when I tried to find a number to contact customer support they were unreachable.
Terrrrrrrible experience - will never be trying again!”
“I tried to order multiple calendars after depositing £50 and I can only order one at a time which means £5 postage each.
Environmentally friendly......what a joke never mind the additional cost to me at £10 each calendar the £5 postage each on top!
Funky pigeon after years of support you have lost me!☹️”
“Absolute joke of a company I ordered a birthday card it has NOT arrived and I recieved the most stupidest response I have ever heard from quentin who said to wait for 3 days after the birthday has passed and get back in touch with them what the hell is the point of ordering a birthday card for 3 days after a birthday! He also tried to blame royal mail but I posted Christmas cards 2nd class on the day funky pigeon allegedly despatched my card and they arrived within 2 days any excuse not to reinburse my money.”
“I've got an account with funky pigeon…
I've got an account with funky pigeon to make sure I don't miss family& friends birthdays etc. The last 3 orders have been rubbish. 3rd order never arrived. I contacted FP, who offered to give me a free card, I was disappointed, but accepted it was an error. 2nd order arrived 5 days after the birthday, it had clearly not been posted when FP said it had. Again, disappointed, but nothing I could do, also then realised I'd not been credited with any free card as promised. Contacted FP again who said they'd sort this. Today, my daughter has not received her birthday card for Tuesday. I made the order 18th November, was told it had been posted 20th, not arrived. Checked address etc, so this is the 3rd and final time I'm using this rubbish site, there's so many other options available. Oh, and I've still not been given any free card credit. Avoid FP. Use a different site that might actually do what they promise”
“I wished I had read reviews before I placed an order for a birthday card for my fiance. I did it 12 days ago but I still haven't received it.
No contact number to chase it.
I have emailed them but got only automated reply.
Terrible service,please avoid.”
“Won't be shopping on this site again!!!!!!!!!😡😡😡😡😡😡If I could give no stars I would!!! Ordered and Paid over £5 for my personalised wedding anniversary card for my wife of 10 years! , almost a week later , still no card!! Filled out contact form and several emails to make enquiries but still no reply! Needless to say our anniversary has now passed !! Thanks for nothing funky pigeon!!! 😡😡”
“I ordered a card and amazon gift card of £25.00 total of £28.00 for my daughter in laws birthday who lives a few hour away
still not received 5 days later
You cant find a phone number anywhere for this company when i contacted
I emailed twice on 2 separate occasions and received a automation reply and 5 days later still no response
I will never order from this company again”
“This is by far the worst company I have ever had to deal with, I ordered a card for my granddaughters 18th birthday, their website promised next day delivery, 6 days on Nothing! I have sent a total of five emails , no reply, and they do not supply a phone number! Absolutely disgusting service . If I could have given minus stars I would have .”
“Recently ordered a birthday card for my father and a week later nothing! I've emailed useless chicken (funky pigeon) over and over again (only because they have NO contact telephone number) and have received no correspondence about the failed delivery whatsoever! I'm absolutely appalled with this company's lack of customer service and care about how they run a business.”
“I ordered Birthday card for my Brother 60 birthday l live in spain so I won't be getting to see him .l paid special delivery cost €11.99 so he would get it on time .4 days has passed since his birthday still not recieved it .Never again will l order from this company .”
“Terrible company card came all bent. E mailed but no response . No wonder they don't have a phone number as it would be constant with complaints. Never again will I order from here x”
“I would offer this company minus ZERO stars if I could. Appalling service, They mess up your order and will only reply if you contact Paypal resolution centre.
Avoid at all cost !!!”
“Ordered one card with a gift card and cancelled the other but I received 2 in the post both with gift cards that take '3-4 days' to activate lets see if these do activate shall we??? Didn't receive one email from them either feels like a scam. Lost faith in funky pigeon.”
“I will not be ordering from here again, I ordered a special 60th Birthday card, over a week ago and its still not arrived and no one has email to my email. I had gave one star as you have to click on a star to continue, otherwise I wouldn't even give you that”
“Ordered 2 cards paid extra to guarantee delivery didn't receive mothers day card on time, nor my anniversary card yet, let's see if I can even get a refund, I'll order from moonpig or some other company next time, if you pay extra & can't deliver a simple card & the service you use to deliver should be changed”
