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Funky Pigeon Reviews

1.5 Rating 433 Reviews
12 %
of reviewers recommend Funky Pigeon
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Funky Pigeon 1 star review on 22nd June 2022
George
Funky Pigeon 1 star review on 14th April 2022
Julie-Anne Goode
Funky Pigeon 1 star review on 14th April 2022
Julie-Anne Goode
Funky Pigeon 1 star review on 14th April 2022
Julie-Anne Goode
Funky Pigeon 1 star review on 14th April 2022
Julie-Anne Goode
Funky Pigeon 1 star review on 14th April 2022
Julie-Anne Goode
Funky Pigeon 1 star review on 14th April 2022
Julie-Anne Goode
18
Anonymous
Anonymous  // 01/01/2019
Don’t click the loyalty offer as it automatically enrols you to a £15 a month debit scheme that you can’t cancel within the 30 days as it doesn’t come out of your bank until after this which is how you know you have joined, phoned customer care number and am obviously not the first, total con will never use them again.
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Posted 5 years ago
Ordered a card within the cut off time for delivery that day (a Friday) At time of sale I was told it would be sent that day and that 93% of customers would receive the card next day. They took the money immediately but didn't send the card until the following week. (Not as stated in their policy or at time of sale) Found this out when I got an automated despatch email the week after. By the time I received the card it was too late to get it to the recipient. I complained and got no response from the so called customer service team. They take your money and post when they want. Avoid these bandits.
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Posted 5 years ago
Ordered a card within the cut off time for delivery that day (a Friday) At time of sale I was told it would be sent that day and that 93% of customers would receive the card next day. They took the money immediately but didn't send the card until the following week. (Not as stated in their policy or at time of sale) Found this out when I got an automated despatch email the week after. By the time I received the card it was too late to get it to the recipient. I complained and got no response from the so called customer service team. They take your money and post when they want. Avoid these bandits.
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Posted 5 years ago
Really bad quality of the phone cover. Broke already. Tried contacting them but they dont reply back. I would never order anything from here again
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Posted 5 years ago
Unreliable
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Posted 5 years ago
Ordered 4 photo books with our wedding pictures as a present to our parents that could attend due to their age. Leaving to France in 2 days and only 2 books arrived. Contacted customers service and they just refunded the difference. Unreliable service. Never order again
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Posted 5 years ago
Awful. Terrible products, I think they're bleeding money. Damaged boxes on arrival, dark washy prints on gifts. Wont use again, so disappointed.
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Posted 5 years ago
I ordered a card and bottle. The delivery receipt stated that only the card was send. They forgot the bottle. Then they only refunded the bottle, and failed to include the postage I paid. When I complained, they didn't reply. Awful service.
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Posted 5 years ago
Placed an order for a simple card to be delivered 3 days from now. to be sure it arrived, I paid for the special delivery ay £6 something and confirmed the date, took a screenshot of the order. Next day, confirmation my card went out (2 days early). I phoned to ask them to stop if and send it out on the correct date - "sorry we cant do that, try asking royal mail".... I asked ref refund of postage as I could have sent normal first class and got it there within 3 days... - denied. - wont be using them again and wont recommend them.
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Posted 5 years ago
Ordered birthday present from this lot for delivery on the 25 June and guess what?? The parcel hasn’t shown up so now I have a rather upset friend who doesn’t have the presents which was ordered on 22nd of June !! Well done funky Pigeon
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Posted 5 years ago
Ordered father’s day card last Thursday, Wednesday the following week now and it’s still not arrived. I escalated it with PayPal and funky pigeon told me to close the case, with no promise of a refund. No chance! First time using this service and wouldn’t again. Total waste of time and money!
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Posted 5 years ago
ordered card for fathers day due to be del sat didnt arrive if it arrives on mon its tooo late day gone not happy
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Posted 5 years ago
I ordered a cover for my new phone with a picture of my late wife on it. When I received it, it had several stupid emojis on it which I didn't want. I phone them to complain, and was told I had ordered it like that. No one in their right mind would order that style. I then discovered that it had cost me £19 to phone them for 5 minutes as they use a telephone number which makes them lots of money at our expense. Outrageous. They refused to refund or replace it. Never again.
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Posted 5 years ago
Customer service is very poor! I have ordered a personalised birthday card for my fiancé, however the envelope isn’t included when I stated that the card will be delivered to my house. Also the card sizing is very small! I hoped it was a bit bigger but it was misleading. I have emailed them stating my issue and they have said they won’t do anything about it. I am very disappointed about this! How rude of them for not even caring about it overall.
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Posted 5 years ago
Customer service is very poor! I have ordered a personalised birthday card for my fiancé, however the envelope isn’t included when I stated that the card will be delivered to my house. Also the card sizing is very small! I hoped it was a bit bigger but it was misleading. I have emailed them stating my issue and they have said they won’t do anything about it. I am very disappointed about this! How rude of them for not even caring about it overall.
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Posted 5 years ago
I ordered a card for my mum’s 85 birthday. They said it would be delivered by first class post. It never arrived. I contacted them and they said their first class post means anything between 1 and 3 working days. This is not like the Royal Mail who deliver first class post the next working day. This was very confusing SO BEWARE THAT THEIR VERSION OF FIRST CLASS IS NOT THE NEXT DAY. The card never came in the end, how very disgusting. My mum never got her card. I will never use them again.
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Posted 5 years ago
Ordered a birthday card for my daughter in March, I still have not received it. Sent e-mail requesting status update several weeks ago I have not received a reply. I would not recommend this company to any one.
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Posted 5 years ago
I bought a personalised t shirt,when it finally arrived it was so small. I ordered a larger size than normal. So beware Go larger
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Posted 5 years ago
I ordered a card and t shirt for a birthday present.The delivery date I was given was perfect,2/3, The card arrived the next day,no sign of the t shirt. So on the day it should of arrived,I called customer service was it was getting late,they told me it had been despatched the day before. She also told me it’s up to Royal Mail when they deliver,they usually deliver on the date given sometimes it longer. But when you pay for your items it doesn’t tell you this. So when Funky Pigeon says next day delivery or 2/3 day delivery,that’s not the case,they deliver when they see fit.
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Posted 5 years ago
Please do not use this company. They cannot guarantee next day delivery but hide this behind loads of layers in the website saying next day delivery. Quick response on customer service but anyone can copy and paste the terms and conditions.
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Posted 5 years ago
Funky Pigeon is rated 1.5 based on 433 reviews