“Ordered flowers and a card and arrived the exact day of my mother’s birthday which was perfect. Was very happy with the delivery service and therefore excited to see the flowers. However, I was left very disappointed with the flowers as it was misleading with the image online and the price I paid of £38.68. Wish I had bought flowers from a different company”
“Ordered last min Easter goodies for my granddaughter
Paid for next day delivery - they arrived 5 days later and 2 parts of order were missing
Very annoying and shall not use again
Have had no response to my emails or a refund”
“Very quick and easy to order card was good quality only when ordering one that your going to write then give even though you get a extra envelope the package it comes in says it's from funky pigeon which ruins the surprise a bit when persons in the house”
“If you are looking for a beautiful bouquet to suprise a loved one then I reccomend you look somewhere else. The ‘florists’ can clearly not tell the difference between dead flowers and fresh flowers, then when a complaint is made the staff are just as naive... For a company which prides itself on it’s quality it’s shocking how much has gone wrong.”
“Ordered flowers for mother’s days which came on time. However they were all dead the next morning. Utterly disgusted for the price I would expect them to last at least a few days.”
“I moved to Funky Pigeon from Moonpig as they became unreliable with their delivery of orders. I've used FP regularly for a good while now and never had a problem. However, I ordered a mothers day card for my mum a week in advance and it hasn't arrived. I emailed Funky Pigeon twice about this issue had have to date, not received any response. Shocking customer service! I buy approx. 20 cards a year but will no longer be using this provider.”
“My daughter bought me a card and flowers for mother’s day as a surprise
Got the card
No flowers
Surprise majorly spoilt
They said they have sent them - no they haven’t - one disappointed daughter and mother”
“I’m disgusted with this company...
I’ve ordered 2 personalised mugs, they arrived with missing letters... They’ve supposed to send send me another one with the right spelling.... After month I’ve never received anything... so asked my money back, and after 2 months they never send my money back... disgraceful company. DONT TO EVER ORDER FROM THEM.”
“Not sure yet whether my purchase arrived at destination but have just been on my bank to discover my purchase that was invoiced at £3.38 was charged at £3.50 - ok only 12p extra but it surmounts to theft as I only agreed to pay £3.38 - if they robbed every customer of 12p that would amount to £1000's over a period of time ... will stick with Moonpig in future.”
“I paid 26.99 for rainbow roses which were beautiful when delivered weds but by the Saturday were dying I was so disappointed as they were a gift for my daughter”
“These guys are terrible. The fine print says '3 working days' when orderimh it makes it seem like you will get it the next day. Should have stuck with Moonpig.”
“First Christmas as husband and wife. Ordered several personalised cards for Christmas. Everyone got theirs apart from my husband. Took them some time to respond to my email chasing delivery. They blamed it on royal mail and refunded my money for the undelivered card. Rubbish customer service. No empathy. Responded to them explaining how disappointed I was with what had happened. Never bothered responding. Will not be ordering another card from this company!!!”
“My little Granddaughters 1st Birthday today and I chose her favourite character 'Minnie Mouse' and personalised the card so she would have something special as a keepsake. I was gutted when my daughter told me she hadn't received the card. I used Moonpig.com in the past, but didn't use it this time as they didn't have any Minnie Mouse Cards. I deeply regret using Funky Pigeon. I paid £7.00 in total and no card! Absolutely disgusting. I will not be using this company again and will be advising friends and family of my experience, to do the same.”
“Absolute garbage!! Paid £25.48 for next day delivery of Christmas Cards on the 22nd of Dec 2018. Didn't get them to the 28th December! I digitally signed for them and have sent funkypigeon the proof of the receipts and all I get is "We dispatched them on the 24th, sorry can't help further".
I suggest you avoid this joke card company or if you have had a similar experience go to the ombudsman or better yet never use their service again. Avoid Avoid Avoid!”
“Ordered 2 canvas prints on the 20th of December as Christmas presents.
I paid £6.75 per print for next day delivery.
When I selected next day delivery it clearly stated delivery 21st.
The prints did not arrive the next day or the day after. I checked my emails to find funky pigeon had emailed me to say my order will be delivered on the 28th.
When I contacted them they said I must have order after the Christmas cut of point which is simply not true. And even if this was the case why did their website say I could pay £6.75 for delivery for the 21st.
In short yes they are cheap but there is a reason for this. If you need an item on a specific date use someone else.”
“Ordered 2 canvas prints on the 20th of December as Christmas presents.
I paid £6.75 per print for next day delivery.
When I selected next day delivery it clearly stated delivery 21st.
The prints did not arrive the next day or the day after. I checked my emails to find funky pigeon had emailed me to say my order will be delivered on the 28th.
When I contacted them they said I must have order after the Christmas cut of point which is simply not true. And even if this was the case why did their website say I could pay £6.75 for delivery for the 21st.
In short yes they are cheap but there is a reason for this. If you need an item on a specific date use someone else.”
