“
I thought I’d give H&B online another try (previous problems with slow delivery, missing products, and no stock despite taking my money).
”
- YorksLass
“
I placed an order 2 weeks ago and when I questioned why delivery was taking so long, within 30 mins I received an email cancelling my order as items are no longer available.. I required the items for medical reasons and have run out now, and have to go looking elsewhere urgently. Not good enough Holland and barrett, I have been a loyal customer for years and will not shop here again
”
- Geraldine Youd
“
Where do I start!
Discount code on website doesn't work - an issue I have raised previously with H&B.
Delivery doesn't arrive on advised day, let alone within the 2 hour time-slot.
'Customer Service' takes an age to respond and then does so with "if your issue has not been resolved please let us know..."
I have persevered with H&B long enough and will not use them again. AVOID!
”
- Brian Smith
