Jo Malone London Reviews

Name: Jo Malone London
Rating: 2.09

2.1 Rating 57 Reviews

26 %

of reviewers recommend Jo Malone London

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2.1

Based on 57 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Jo Malone London 1 star review on 7th April 2024

Alan

Jo Malone London 1 star review on 18th February 2022

Anonymous

Jo Malone London 1 star review on 10th January 2021

Neil

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adoro os perfumes de Jo Malone. Ainda esta semana passei por Jonh Lewis em Oxford Street para comprar um outro perfume para a minha coleção. Os perfumes são perfeitos para todas as ocasiões. Fui atendida por uns dos assistentes da perfumaria. Nome é Sharagim, fui muito bem atendida. Muito profissional e amigavel no atendimento ao cliente. Estão de Parabeléns pelo atendimento ao cliente. ⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 1 week ago

“"First of all, thank you to the Jo Malone management for making my day! I had a wonderful shopping experience at Jo Malone, thanks to Mr. Sugan. Who is works at dubai Festival City mall, His deep knowledge of fragrances, attention to detail, and warm approach made my visit truly enjoyable. He took the time to understand my preferences and recommended the perfect scents. His professionalism and excellent customer service made all the difference. Highly recommended!"”

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Posted 1 month ago

“Super happy about the service and products. Oana every year is helpful and friendly. Always a very good experience to do Christmas shopping there. Thanks!”

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Posted 4 months ago

“Dear Sir/madam I’m writing for this letter to appreciate the unexpectedly amazing service by Jojo when I visited your shop in 101 Regent street on 7/11/2024. I was there for a relaxed hand spa session and I must say that I got more than what I was expecting. Jojo professionalism,understanding and genuine concern client. Thank you for making every customer interaction a pleasant one! Sincerely Kidman”

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Posted 5 months ago

“Hi! I shopped at Jo Malone Regent Street last week &, as usual, it was really memorable! I was attended by a lovely Nehemyra, who was not only, kind, open & knowledgeable, but also patient as l did take my time with making my choice. Namely, l haven’t been to the UK for 4 years & decided to purchase items l would not in my country. The only thing l did not aporeciate was that with my over £200 purchase l did not get any samples. Apparently, there weren’t any in store. I put this down no Jo Malone & ask myself how a name like thairs does not offer samples or any kind of aporeciation to customers. In the olden days this would never have happened. I am deeply thankful to Nehemyra & have made m purchase a great deal thanks to her kindnessv& helpfulness.”

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Posted 1 year ago

“Loved it so much”

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Posted 1 year ago

“Fantastic service from Lily! Great products, great staff, thank you 😀”

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Posted 2 years ago

“The gift I ordered was delivered very quickly and gift wrapped. It looked very expensive. I was very pleased.”

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Posted 4 years ago

“I love how luxurious the Jo Malone packaging is. Every item is wrapped beautifully, including luxurious black bows - part of the iconic Jo Malone colours! With every order you are able to choose free samples - a fab way to discover new products. Great brand & amazing service!”

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Posted 7 years ago

“The products are truly sensational ranging from perfumes in two bottle sizes, body creams, shower gels, soaps, candles and room defusers. Variety of scents are quite astounding. Packaging is very elegant. Prices start very reasonably and work up allowing customers a great choice of affordable gifts. The second is the wrapping. All purchases are boxed, placed in a branded bad, topped with tissue and tied with a bow. Always an well received gift.”

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Posted 7 years ago

“Jo malone, excellent service lovely products and quick delivery thanks!”

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Posted 7 years ago

“Quick, free delivery and beautifully packaged”

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Posted 7 years ago

“The service in Jo Malone is always polite and helpful. All in a very pleasant shopping experience.”

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Posted 7 years ago

“They pay attention to detail, they appear interested and are very friendly. The products are gorgeous!”

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Posted 7 years ago

Jo Malone London is rated 2.1 based on 57 reviews