Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order not shipped from Black Friday, I'm disappointed this service, because I've lost chance for Christmas present.”

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Posted 3 years ago

“DO NOT BOUGHT ANYTHING FROM JOMASHOP. I ordered 3 sunglasses and I only received 2. I tried to communicate with them, don't call to their number because never respond. I'm calling all the fuck*ng day and nobody responds the calls. Their email from "help" doesn't work, they never send an answer. Please don't buy from JOMASHOP.com.”

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Posted 3 years ago

“I bought a Panerai and within 2 months the band fell off because the spring broke. When I contact Jomashop, they told me that they were not going to fix it since it was not an internal break. First of all, they did say that without inspecting the watch. Second of all, it is an internal break/defect. Last but not least, worst customer service I have ever encountered. DO NOT BUY ANYTHING FOR JAMASHOP unless you don't care about customer service and/or warranty.”

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Posted 3 years ago

“I have purchased several watches now from Jomashop. Everything has been as promised. Great prices and all watches were as described and new and working as should. I will continue to order and just purchased my wife a nice Certina ladies watch. Thanks to all Jomashop employees who provide great customer experience. Mel”

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Posted 3 years ago

“terrible customer service experience. agents do not seem to care and also hung up on me mid conversation.”

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Posted 3 years ago

“I bought 2 perfumes. Where is my order ?”

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Posted 3 years ago

“Where is my order????”

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Posted 3 years ago

“Bought an invicta watch. Price was the lowest I've seen. Watch came two days early and I had no issues. Will buy watches from Jomashop again. Very competitive pricing.”

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Posted 3 years ago

“I ordered a YSL purse and I ended up receiving a perfume... I sent the item back and I have yet to receive any updates. I have tried contacting them and all I get is no answer and keep hanging up.”

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Posted 3 years ago

“I’ve not received my order M2B50446, kindly please check it out.”

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Posted 3 years ago

“Original perfum”

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Posted 3 years ago

“I bought eye glass but one side of frame are curve not flat”

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Posted 3 years ago

“Ya very good product original. And fast delivery. Thanks”

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Posted 3 years ago

“The worst web shopping experience I ever had. I bought sunglasses and never received the product. I try to contact by phone, email, live chat... no proper answer whatsoever. In the chat, the only where I got a feedback, informed that my order was not even authorized. It was a birthday gift that I could not give. Waiting the cancellation.”

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Posted 3 years ago

“My package has been missing for over two weeks and no one has done anything about it”

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Posted 3 years ago

“Very fast shipping and product is the same as described.”

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Posted 3 years ago

“Great purchase at JOMASHOP! The Victorinox Swiss Army FIELDFORCE BLUE FACE with a Brown Leather Band is exactly the watch I was looking to buy.”

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Posted 3 years ago

“Extremely happy with Jomashop. Was able to get exactly what I was looking for at a great price and shipment arrived early. Thank You Jomashop. 😁😁😁”

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Posted 3 years ago

“Great value for the purse I wanted. Great selection. Easy order and tracking.”

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Posted 3 years ago

“I am very upset with your site. On November 1st, I ordered a watch for my dad's birthday for November 27th. almost a month passed and my order was not even sent i.e. the status was just in progress. I decided to re-order, in a live chat the assistant did not even say sorry, just rudely said we will send next week and it is possible. I decided to re-order since a month has passed. I reloaded but my money was withdrawn from the first order. I still haven't received my order. you don't even need a watch. I require a refund. my order is # 2AR8866 and # 2B30541”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 2,908 reviews