Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 2,963 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,963 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 28th December 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection and prices. I'll order from them again.”

Helpful Report

Posted 4 years ago

“I love the watch. It's different and looks so good. Love it. I will consider buying from this company again. Edna”

Helpful Report

Posted 4 years ago

“ordered 5 items on 27/11/2019 was promised by them that we should received within 5 to 10 days as The latest. Up to today 25/2/2020 we only received 1 item and it broken. Many attempts to contact Jomas shop But had 2 responses after that not hear from them for weeks. Be ware don’t buy from them they are scam.”

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Posted 4 years ago

“Got a cotton t-shirt size L instead of a 250USD wool sweater size S. Perfect deal! Chat doesn't work, nobody answers by phone.”

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Posted 4 years ago

“Always the best price and fast delivery. Good customer service as well. By far 3rd or 4th purchase and those guys never disappoint.”

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Posted 4 years ago

“Amazing Movado watch at a great price! Shipping was literally overnight, but free! Will be coming back to this shop!”

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Posted 4 years ago

“The product was of good quality but the customer service was rude and less than helpful. I had to spend an inordinate amount of time trying to rectify a billing error. The hassle was not worth the few dollars saved at the time of purchase. I will definitely buy elsewhere in the future.”

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Posted 4 years ago

“Wrong item received. Email to customer service has not been replied for a week. Chat with CSA is a joke.”

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Posted 4 years ago

“Did not send instructions will not answer emails but still send me scores of annoying ads. I have paid for six watches in the last three weeks. Only got three delivered”

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Posted 4 years ago

“Great selection, great prices, easy shopping, excellent customer service. Couldn't have asked for better.”

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Posted 4 years ago

“I have bought watch it has scratches like it was used, I returned it and asked for new they sent me same again. I have must to pay 2 times customs fee in my country.”

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Posted 4 years ago

“Awesome shopping experience. Delivery was quick, and when i encountered a concern with my purchase, the customer service team provided excellent service and responded with urgency.”

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Posted 4 years ago

“I'm disappointed in you”

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Posted 4 years ago

“This is my first time buying a watch at Jomashop. The transaction was smooth and got my watch on time. The only thing I was disappointed about was the color of watch that was displayed on the pictures vs. reality. In reality the colors aren't as strong as on the pictures. Just be mindful when buying a watch. Thanks Jomashop!”

Helpful Report

Posted 4 years ago

“Scam.....becarefull, I bought a 100% authentic Burberry coat, but the only thing that was 100% authentic it was the 0.25 plastic bag that cover the coat, and the brown paper on top of that plastic bag. It’s very disappointing to deal With This scam company. Runnnn a way don’t buy nothing with them.”

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Posted 4 years ago

“I have been shopping for watches in Jomashop and have had no issues. I bought 2 expensive watches recently and everything went well. I was skeptical about buying luxury watches here but the products look great compared to pics on the website. I’m 100% satisfied. Thanks Jomashop!”

Helpful Report

Posted 4 years ago

“The customer service department had failed to contact me three times when I made a email for help and advice.”

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Posted 4 years ago

“Gorgeous watches , amazing price, exceptional service.”

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Posted 4 years ago

“Was very sastified with my purchase, sunglasses came on time , and was exactly as shown on the website, price very fair and was very new. Will for sure buy again from Jomashop.”

Helpful Report

Posted 4 years ago

“Watch came in with time not set. Not keeping time. Took to jeweler to change links and set time...still did not work called jomashop to get fixed. I was told can’t refund because of modification. Ok sent in for repairs. Took six weeks just to tell me I modified it and found scratch on crown. Won’t fix.whats wrong with my new watch? How do you set time on watch without voiding returns and warranties? Don’t buy from them unless you are watch expert! Make sure you have x-ray vision to see the inside working.because if you touch it or scuff it voids return and warranty. Make sure you use credit card for purchase.(better protection on refund.) I used Paypal. I purchased from jomashop in the past but all products worked.but when product has issue or need return customer service has an attitude! I will pay more with another vender to get better service if that is the case. Purchased raymond Weil diamond shine.”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 2,963 reviews