Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My watch haven’t arrived yet. I am in Colombia and my order was sent to Germany and then to South Africa, it’s obvious that you have a logistic issue and that the order is lost, but no, I have to pay my credit card and wait for 45 days in order to file a claim with you. Awful customer service….almost fraud”

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Posted 3 years ago

“Used Jomashop for the first time and living in the UK I was a little concerned as had never heard of the company before. However the watch I purchased is a fabulous watch and it was at a great price and the service has been excellent. Delivery was excellent too. Everything went smoothly and efficiently and no hiccups or problems. Thank you Jomashop I will recommend and use you again.”

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Posted 3 years ago

“Jomashop offers great watches at reasonable prices. I have purchased several watches from them and have been very pleased with all of them. They offer a very broad selection of brands and styles from standard to luxury watches. I would strongly recommend Jomashop to others.”

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Posted 3 years ago

“My husband surprised me with this watch and I love it! Easy to read, great look, comfortable band and love the 2 extra bands!”

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Posted 3 years ago

“Love new watch!!!! This my second watch to buy & never had any issues Panerai/Sevenfriday. Will buy again”

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Posted 3 years ago

“The delivery, considering that it was between two different continents, went fine and took less than one week.”

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Posted 3 years ago

“Good pricing”

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Posted 3 years ago

“I don't receive the complete order. I still waiting for the rest of my Purchase #M2HD1491.. So Sad.!”

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Posted 3 years ago

“The purchase of my Tudor Black Bay 58 went off smoothly. It was nice to be able to sort out duty and taxes with Jomashop online at time of purchase. Delivery was good. Their customer service was excellent and sorted out my problem quickly. Would not hesitate to buy from Jomashop in the future.”

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Posted 3 years ago

“I like the prices and I am satisfied with the service.”

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Posted 3 years ago

“I purchased a TAG Heuer Pepsi & it was delivered in a timely fashion. The packaging was excellent and the watch speaks for itself. I will definitely use this site to purchase more watches in the future”

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Posted 3 years ago

“Quality stuffs with amazing prices ! I’m from Canada too :)”

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Posted 3 years ago

“Great pricing. Worst shipping & handling it will take weeks for shipping to arrive”

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Posted 3 years ago

“I am still waiting for your refund of the $55 rush shipping charge I paid on my purchase of the Corum watch which was delivered two days late. I have plans to buy another watch but will hold off until I get my overdue refund.”

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Posted 3 years ago

“I haven’t received my item and support team is not very helpful (not even a response).”

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Posted 3 years ago

“I am extremely happy with this website, everything I absolutely love Ray quality with good prices. And CUSTOMER SERVICE was fabulous I keep on purchasing over and over again”

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Posted 3 years ago

““It’s been a month since I made purchase from this scammy website, spending decent amount of money, they provided me not valid tracking number,never answered my calls, i requested refund and never heard back from them. How to get refund, anyone in knows?“ Saw someone write this and it’s literally my experience as well! The customer service guy was giving me major attitude “WHAT ARE YOU TALKING ABOUT HUH?” abs then hung up my call in the middle of me explaining the situation. Disgusting attitude and disgusting way of practicing business.”

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Posted 3 years ago

“Perfect...”

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Posted 3 years ago

“It was very very difficult to reach out to Jomashop customer service. I ordered 2 things from the website but the watch box quality is not good. The material is of cheap quality.”

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Posted 3 years ago

“fast delivery, great price”

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Posted 3 years ago

Jomashop is rated 3.7 based on 2,908 reviews