Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jomashop shipped the wrong necklace. This business does not have a clear process in place to handle returns. Jomashop claims to offer returns yet they played games with multiple emails. After uploading the image of the item shipped -multiple times, Jomashop continued the bait and switch in their emails x6 stating "We have not received the images".I called trying to return the item and have them ship the necklace I actually ordered - what do they do? Jomashop hung up 2x. I waited a full week and without a return label and no info on if my item would be shipped I called my AMEX. Amex has frozen the funds from JOMASHOP and on SEPT. 22 2022 AMEX has disputed this order. RUN AWAY from shady companies who ship wrong merchandise then hang up on customers”

Jomashop 1 star review on 22nd September 2022

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Posted 2 years ago

“This is the second watch we have purchased from Jomashop. I appreciate the large selection of watches at great prices. Both watches were packed well and shipped fast. Will definitely shop again if the need arises. Thanks!”

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Posted 2 years ago

“Jomashop was able to change my order even after part of it had shipped, and everything arrived quicker than expected. I am very happy with my purchase and the whole process!”

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Posted 2 years ago

“My experience with Jomashop was exceptional. My new watch, purchased at an outlet was stolen by a raven while I was swimming. (Seriously) I re-purchased the same watch through Jomashop. The price was less than it was at the outlet shop (less than 50% the online price from the watch maker itself). The online purchase experience was seamless, simple and fast. And I had the watch delivered to Canada within a few days, with tax and customs duties prepaid… faster than the estimated delivery time. Shopping with Jomashop was one of the best online buying experiences I’ve had. I’ve already recommended Jomashop to several of my friends.”

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Posted 2 years ago

“Excellent products and fast shipping”

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Posted 2 years ago

“everything was perfectly packaged and arrived pretty fast as well :)”

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Posted 2 years ago

“I am satisfied with your excellent services.”

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Posted 2 years ago

“Brought Gucci glasses They look so good So happy that I got them for such a great price”

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Posted 2 years ago

“I bought parfum. 16 days after I received email confirmation tracking number shipping after that. 3 days wich 19 days after I order they cancel my order. Very very. Very. Slow shipping. No bad service and they lie they put. Huge price fake discounts”

Jomashop 1 star review on 16th September 2022

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Posted 2 years ago

“Great selection of top notch automatic movement watches!”

Jomashop 5 star review on 15th September 2022

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Posted 2 years ago

“Good price but horrible customer service and slow delivery”

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Posted 2 years ago

“I ordered from Jomashop, and a competitor the same day, I recieved the Jomashop package the same day the competitor sent the package information to a shipper. These guys didn't mess around, they shipped it asap.”

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Posted 2 years ago

“Best price after searching the web, Amazon included. The watch was exactly as shown. Delivery was on time and the notifications were spot on. Couldn't ask for an easier transaction.”

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Posted 2 years ago

“Fantastic deal on my new ORIS Artix GT Day/Date Automatic. Arrived super fast. Had sized and its on my wrist right now. 100% satisfied with the watch, the deal. the shipping and with Jomashop. Couldn't be happier.”

Jomashop 5 star review on 14th September 2022

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Posted 2 years ago

“I have long time ago buying watches and i really love the services and the shipping never fail, the best services ever ❤️”

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Posted 2 years ago

“The worst buying experience has been in this store, the order was lost and in the chat they don't answer and when I call to the call center the treatment is indifferent, as if they don't care. I have almost 2 weeks with this issue and they are unable to refund the money.”

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Posted 2 years ago

“Best place to buy, fast shipping!!”

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Posted 2 years ago

“I ordered 2 items received 1 really fast but the second I am still waiting for unfortunately.”

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Posted 2 years ago

“i purchased a Longines Master Collection Automatic Moon Phase GMT Men's Watch L27394713 from Jomashop. the watch turn out to be defective upon receiving it. had a watchmaker examine it and verify there is an issue with the Automatic movement and to return it. I returned the watch paying $126 for shipping fee, per Jomashop instructions. refund was issued excluding the shipping fee. I shouldn't be paying out of pocket to ship back a defective watch Jomashop sold me.”

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Posted 2 years ago

“Product arrived quickly. The scent doesn’t last as long as other perfumes purchased in regular retail stores unfortunately. I wish they offered free shipping coupons with no minimum.”

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Posted 2 years ago

Jomashop is rated 3.7 based on 2,908 reviews