Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“give 1 star cause im not receive my order yet.. ill be back when I got my package”

Helpful Report

Posted 3 years ago

“I never received my order and when I reach out to you guys it’s a run around as if I never purchased will never shop here again”

Helpful Report

Posted 3 years ago

“Jomashop said Usps “Lost” my package and they need to open a claim . However my emails indicate that a label was created at jomashop while Usps was still waiting for it to arrive on site. It seems Jomashop has lost my package but is trying to get insurance money from Usps . They haven’t refunded my money.”

Helpful Report

Posted 3 years ago

“Tracking to slow and DHL always catch tax bill. I hop DHL like post.if customer don't ask play tax bill then DHL needn't tell customer. If they found then pay”

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Posted 3 years ago

“Easy order and delivery.”

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Posted 3 years ago

“I liked the watch, however had to order 2 links from the manufacturer. They don't answer their phone”

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Posted 3 years ago

“Excellent products and customer service Thanks and Happy New Year!”

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Posted 3 years ago

“Order never arrived. No one called me back. No one answered the phone.”

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Posted 3 years ago

“Ordered watch 18 days ago. Tracking number indicates it still has not left their shop. Called and left on hold for hours with no response. Now it is after xmas and no present. Then I get an email on xmas eve indicating they are happy to know that I am happy with their service, yeah right”

Helpful Report

Posted 3 years ago

“I saw many web pages and Jomashop offered the best price, shipping was free and it arrived on time. The watch is excellent, with the best quality, I am very happy with the purchase, I totally recommend them.”

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Posted 3 years ago

“The products are original and 100% certified, only need to advice when the product is out of stock and would take longer, is imposible to comunícate with the phone number never answered”

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Posted 3 years ago

“Fast and secure delivery. Authentic quality. Highly recommend.”

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Posted 3 years ago

“I actually had a good experience my omega was delivered I liked it so much I tried to trade my panerai bmg for a Sedona gold omega. ( trades are different) My panerai was $17000 Canadian they offered $6800 it was worn one time. So they say they trade but in essence they expect you to give away your trade to them. I wrote this previously they did not list my review.”

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Posted 3 years ago

“received an email on 2 dec that the MB pen I wanted is available and I purchased it immediately. After purchasing, they told me it became a back-order and till now still no ETA.”

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Posted 3 years ago

“Quality product, arrived on time”

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Posted 3 years ago

“I didn’t got my delivery yet??”

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Posted 3 years ago

“C'était un cadeau pour ma nièce et mon premier achat sur le site.. La montre est encore plus sympa en réalité que sur la photo. Le cuir est un peu dur, mais avec le temps ça ira. Satisfaite et par les délais de livraison, et par l'achat lui-même. Merci Jomashop!”

Helpful Report

Posted 3 years ago

“I still not receive my stuff M2BD4977”

Helpful Report

Posted 3 years ago

“Horrible customer service. I purchase a Loewe gate bag from them. The bag that got shipped to me does not seem like a real bag. The overall quality looks bad (poor stitching, glazing, the leather smells like plastic), there is also a long dented line at the back of the bag. I tried to talk to customer service. They just insisted the bag was real and didn’t even listen to why I thought the bag was fake. Then the rep just cut me off. I then tried to email and call but got no response. Be aware, do not buy from them! Very fishy and horrible customer service.”

Helpful Report

Posted 3 years ago

“I have ordered the watch to be delivered for Christmas. Piad extra for 2nd day Fedex to arrive on December 23rd. Well. December 24th here and NO watch or message from Jomashop on the delivery status! Please give your business to someone else! Poor customer service.”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 2,908 reviews