Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,909 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love to buy in Jomashop , because prices are really good , and good items as well .”

Helpful Report

Posted 4 years ago

“Was looking to buy a watch to replace my ailing 1980 Omega Seamaster quartz. They had so many at amazing prices it was hard to decide. I would up getting a fine Swiss automatic watch for a huge discounted price. The product arrived quickly, so far so good. Never had to talk to a live person, it didn't matter.”

Helpful Report

Posted 4 years ago

“I love the watch! For an expensive purchase, you worry about it not showing up or delivery getting messed up. Jomashop sent emails with updates and it arrived quickly! I will definitely shop again...”

Helpful Report

Posted 4 years ago

“My experience was great. My perfume arrived in excellent packaging and arrived in great time, even though I would have understood delays due to COVID-19.”

Helpful Report

Posted 4 years ago

“Even with delayed shipping from COVID-19 my Orient Kamasu arrived within a week. The product and product box was clean and undamaged and the watch has been working perfectly fine since I purchased it. I would recommend Jomashop to another if they were looking for a watch, and although not every customer has a good experience with them, I was satisfied with mine.”

Helpful Report

Posted 4 years ago

“I want to share my pitiful experience at Jomashop so you can be better informed next time you purchase something at Jomashop. I bought a Bell & Ross watch from Jomashop in Aug’19 because Jomashop was the cheapest among other online retailers. The watch arrived within a few days and was in good condition. It had 1 yr warranty. After a few weeks, the watch started to lose time. I sent the watch back to Jomashop in Dec’19 for repair. The repair took 4 (yes, 4) months and I received the watch back in Mar’20. Despite repair, the watch continued to lose time. So, I sent the watch back in Mar’20 and received it back in Apr’20. Again, the watch kept losing time. Jomashop refused to acknowledge that the watch was defective. Instead, they insulted me and insinuated that I was lying, I was scamster, I was deceptive. After pushback, they asked me to physically take the watch to an authorized dealer for inspection. Leaving me with no options, I took the watch to a Bell and Ross authorized dealer in town and the dealer confirmed the watch was defective and required repair. I provided the details to Jomashop. After 7 requests for response, they have still not taken care of the watch. I sent a LinkedIn message to their CEO (Osher Karnowsky) but he could care less. I was insulted by their customer service rep (Ryan P) for my requests for help. WOW! Before you purchase something from Jomashop, just ask yourself if savings a few pennies is worth the misery that you might go through down the road!”

Helpful Report

Posted 4 years ago

“Low prices, product availability and fast delivery”

Helpful Report

Posted 4 years ago

“We ordered a TAG watch for our son's birthday. It arrived the next day. The ordering, delivery and quality was excellent. I would give it six stars if I could.”

Helpful Report

Posted 4 years ago

“Didn’t deliver as promised. Poor experience with customer service. Won’t use your company again”

Helpful Report

Posted 4 years ago

“Excellent service,”

Helpful Report

Posted 4 years ago

“I love my purse! It came very fast also”

Helpful Report

Posted 4 years ago

“Beautiful gift, good price, send quickly. What is not to love?”

Helpful Report

Posted 4 years ago

“Excellent service on the order & delivery but I was missing the operation manual and had to go to Longines website to get instructions.”

Helpful Report

Posted 4 years ago

“Quality product, quick delivery. Thanks!”

Helpful Report

Posted 4 years ago

“Excellent service definitely buy again”

Helpful Report

Posted 4 years ago

“My husband loved his ASICS sneakers and the delivery was quick!”

Helpful Report

Posted 4 years ago

“High quality product, quick delivery. Thanks!”

Helpful Report

Posted 4 years ago

“Easy purchase, and a quick delivery. The price was the best I could find, and I enjoyed using Jomashop for my last watch purchase (a special edition Baume & Mercier) from start to finish!”

Helpful Report

Posted 4 years ago

“A month and a half ago I was waiting for a package from Jomashop, in the delivery history it says it has already been delivered. I agree that the package was sent back to the sender. I'm curious what happened because I lost my money because Jomashop doesn't want to return my money. I sent a lot of emails but it was answered very dryly, as if I was to blame ... I didn't have the package and I lost $ 363. the first order on jomashop and I think that's the problem, it's still a scam.”

Helpful Report

Posted 4 years ago

“Very satisfied. Watch was a good price and came quickly.”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 2,909 reviews