Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good website for purchase at a great price have been a fan but the experience deteriorated over time and company did not care about customers Orders were placed and never delivered as promised Item should be in stock to sell and customers should be correctly informed and should it be left in Limbo It happened several times Last two orders were perfect Hoping I have no problems with my third ordered placed today keeping my fingers crossed”

Helpful Report

Posted 2 years ago

“Delivery was very quick and watch came in oerfect condition no complaints.”

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Posted 2 years ago

“Do not order from jomashop. I never received my package and I have called jomashop several times and keep getting the brush off. I'm out over 100 bucks and they have done nothing. Terrible company with no ethics.”

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Posted 2 years ago

“I initially wanted to get a TAG Heuer elsewhere but when I realized I wasn’t pleased with the customer service, I expanded my options. I’ve previously purchased a TAG with Jomashop many moons ago and went on their website to check out their offerings. I came across something similar to what I really wanted and the ordering process was efficient as always. To be frank, I was hesitant with their delivery because as I followed the delivery l didn’t think it would arrive in Honolulu as stated but it came in on time. My family and friends have commented on my newest toy and very pleased with my purchase. Next time I want another watch, I’ll consider ordering with Jomashop again. Aloha Paul”

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Posted 2 years ago

“Not a bad experience overall. Delivery was quick and the watch itself appears to be in good working order. Thank goodness! I'm giving three stars out of five because the Jomashop listing misrepresented various features on the watch. For example, the listing stated that the watch has a screw-down crown. It does not. My advice: double-check the specs against the manufacturer's website before purchasing from Jomashop. It's a shame that we can't trust them to get the details right.”

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Posted 2 years ago

“Site easy to navigate. I bought a great men's watch at an incredible price. Fast and professional shipping. Recommended.”

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Posted 2 years ago

“Buena Apple para comprar”

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Posted 2 years ago

“My first purchase on this site. Fast delivery, service and purchase are satisfactory. I recommend Jomashop”

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Posted 2 years ago

“So far so good. Haven't had any issues yet.”

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Posted 2 years ago

“Joma will not stop emailing / spamming me. I've unsubscribed to every email, but they keep coming. Now they're asking me to write them reviews? Well, here it is: don't order from Jomashop”

Helpful Report

Posted 2 years ago

“Horrible customer service. Called twice to let them know I do not receive USPS. Both times representative assured me it will be shipped via UPS or Fedex. Of course , it never happened. Item shipped USPS. Called them again to ask for reshipment, apparently manager said to ship, never heard back from them. Called 5 time and was told to reorder, charged me again and now waiting....”

Helpful Report

Posted 2 years ago

“I just want to buy Lancome Miracle perfume. However, I tried to add 2 more items so I can get $20 off of total $250 amount. My ordered was ok. I received 2 other items not Lancome one. They charge full amount (not deduct $20 off). Then I received email said that my Lancome order got cancled. So it is worthless if I can not get what I want (Lancome), and I can not have $20 off. It is your fault that Lancome item still aivailble on the website when I made the order. I aslo email and ask about my $20 off. They reply my email and confirm that I still received it but noooooooooo…..”

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Posted 2 years ago

“I recieved an $111.48 pair of fake ray bans”

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Posted 2 years ago

“BEWARE!!! AVOID THIS WEBSITE!!!! I paid for a perfume and never received it, shipment notification was received three days after purchase (priority 3 day shipping). 15 days passed and nothing was delivered, the shipping tracking info showed nothing was shipped and was invalid. No support from their customer service chat, phone or even email!!! nobody could help me, they just tried to push me away, some asked me to wait another 10 days for the order to "move", when I already waited 15 days and had a shipment notification for priority 3 day shipping (which was FAKE). There were just buying time. AVOID THIS PLACE AT ALL COSTS!!!!!”

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Posted 2 years ago

“Jomashop has very nice items when I occasionally have some extra money I like splurging with them”

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Posted 2 years ago

“All has been correct.Thanks.”

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Posted 2 years ago

“You can trust them”

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Posted 2 years ago

“Jomashop is excellent!! My order was fast and easy. I received my item within 2 business days shipping was immediate. I was informed about everything. Items made it to my home speedily and wonderfully. I will always be a Jomashop customer for life.”

Helpful Report

Posted 2 years ago

“I ALWAYS shop at Jomashop for my Invicta Automatic watches...wouldn't even consider going anywhere else! I highly recommend them. Excellent pricing, quick delivery. Very happy customer here!”

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Posted 2 years ago

“Purchased a $5000 graham watch and received one that looked to be used. When I returned the watch I was charged a 8% restocking fee for holding the watch for 2 minutes.”

Helpful Report

Posted 2 years ago

Jomashop is rated 3.7 based on 2,908 reviews