Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jomashop delivered excellent value on a great watch. I find their prices to be very competitive and I have found their delivery to be exactly as promised. Easy to track shipping and the watch is exactly as described.”

Helpful Report

Posted 2 years ago

“Watch review. A-15. If you want me to change it to 9015 movement... 10-30 seconds difference. I wish the two-tier bezel rotating head had a fixed lock. I wish the waterproof function would be 100 meters, not 30 meters. Additional suggestions. It's a Korean micro brand Ticell Marine Watch's SPAC. Please release a no-brand watch that focused on the details. I hope there's a watch from JomaShop that costs about 180 dollars. Miyota 9015 Movement. sapphire glass. Screw type dragon head. Waterproof 100 meters. Leather band. Long and clear glow-in-the-dark paint. Delete the brand name on the clock. Enamel watch board. Grilled hands. In Korea, if you purchase a U.S. watch, you will be exempted from tax for less than $200, but tariffs will be added if you exceed $200, including shipping. The $290 watch costs $15 for delivery and $60 for the tariff tax, which is a little over $365. If the JomaShop releases a $180 spec high watch and a good cost-effectiveness watch, the purchase rate will increase a lot. Invicta watches account for 80-90% of low-cost watches. When I actually buy it, I'm a little reluctant to look at the brand image or other things.”

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Posted 2 years ago

“When I ordered the items i has a doubt but when I received the products i am really exited it’s a “genuine brand” ready appreciate your services 🤝”

Helpful Report

Posted 2 years ago

“I paid $15 for shipping. the package was not delivered, where the package is - no one knows. the company - the carrier writes that I should contact the company - the sender, and the company from which I bought the watch does nothing and does not look for my parcel. For almost 2 weeks my parcel is unknown where. what did i pay $15 for and where is my $125 order???”

Helpful Report

Posted 2 years ago

“The good product had delivered to my house in nice packing.”

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Posted 2 years ago

“The price was fantastic, shipping and packing was great, and the product was superb!”

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Posted 2 years ago

“I have requested 2 times to unsubscribe to your emails. This will be my third. I called your 800 number with no answer.”

Helpful Report

Posted 2 years ago

“Jomashop has an extensive collection of watches to choose from and they are represented and imaged well on the website. My wife was very pleased with the watch I surprised her with. Shipping from Jomashop was lightning fast. Overall experience was very positive.”

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Posted 2 years ago

“Very pleased with the watch my fiancé received! Shipping was also lightning fast and packaged very well. I highly recommend Jomashop if you’re looking for top notch services!”

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Posted 2 years ago

“Thank you, everything is VIP”

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Posted 2 years ago

“Always a great deal and quick service.”

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Posted 2 years ago

“Jomashop always has some of the best prices for watches! Their sales and coupons make them the first place I check when I’m looking to make a purchase. Shipping is fast and I’ve only ever had good interactions with their customer service.”

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Posted 2 years ago

“Only got part of my order, watch is here and I love it but it has been a month and still no pen , no email , nothing. Help me please”

Helpful Report

Posted 2 years ago

“The date to receive the package was wrong and the company dosent have any idea where the package is.Maybe they should restrict to local market and avoid the online business.I will not advise to buy from them.And also you have to incur the shipping cost.Come on.”

Helpful Report

Posted 2 years ago

“I Bought new Watch, they send me used. SO i decide to return. I need to pay to ship it back. I received return much less them I pay !!!”

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Posted 2 years ago

“Purchased a great watch at an amazing price! Shipping was fast! Thank you!”

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Posted 2 years ago

“Hello! It was my dream to buy one more sunglasses by Tom Ford, only this model, which were previous collection. I was so happy to find out it in this web side. I think that you are best shop ever. thank you so much!unfortunately, is so long to wait, but i understand the transport delivery is not so fast!”

Helpful Report

Posted 2 years ago

“Quality Products, Affordable Prices, Friendly website, Easy checkout, On-time delivery, Order Accurate and arrived safely, No damages. Great Job, exceeded all my expectations Will shop again and will recommend”

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Posted 2 years ago

“Excellent service No complaints what so ever. Check out was fast. Will buy again”

Helpful Report

Posted 2 years ago

“I purchased two Blancpain Fifty Fathoms watches from Jomashop in July. I would highly recommend spending the extra money to buy from an Authorised Dealer and very much regret buying from Jomashop to save money. Last week the rotor separated from the movement on one that had been worn maybe 20 times. Nothing occurred to make this happen. I surf in the other and its running just fine. When I called Jomashop I found customer service to be horrid and cold. They are not an AD so I cannot appeal to Blancpain for warranty issues but instead have to pay to send it to Jomashops in-house watch repair shop for a determination of whether Jomashop will cover the problem. Along the way I was blatantly lied to by a Manager who said it would go to an AD and only told the truth after speaking with his supervisor. If you know anything about watches you understand that the pin that holds the rotor in place is now loose in the movement and will forever change the accuracy and smooth function of the watch. An authorized dealer would send the watch to Blancpain and they would replace it- I know this because I've collected watches for more than 30 years. I'll now have a watch that will never be worth anything close to what I paid for it so whatever I saved on purchase price is not at all worth the experience. BTW, the average hold time for Jomashop customer service is 20 minutes...”

Helpful Report

Posted 2 years ago

Jomashop is rated 3.7 based on 2,908 reviews