Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,909 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“excellent!!!”

Helpful Report

Posted 4 years ago

“Great selection, Great brands, great prices! The checkout process was easy and the shipping and delivery were fast. Would highly recommend Jomashop to others.”

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Posted 4 years ago

“Great selection and pricing. Found what I was looking at the best price.”

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Posted 4 years ago

“Jomashop was on target regarding advertised merchandise, delivery timeline and service security. I was happily surprised that Jomashop customer service was so well organized. I will not hesitate to tell potential customers about Jomashop!”

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Posted 4 years ago

“Got exactly what I wanted at a great price an delivery was quick”

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Posted 4 years ago

“I just received a gorgeous pair of Gucci sunglasses from this company!!!! I admit that I was terrified and struggled with the decision to order from here because of some of the reviews I read. I am happy to say that I am extremely glad I placed my order!! The package tracking system was very useful and showed that my package was shipped almost immediately. The package arrived within just a few days of ordering. The box was secured and the product was protected inside better than any order I’d received in a really long time! To add to all of this, I paid a fraction of what the sunglasses would have cost me elsewhere. I am extremely satisfied and will be ordering from this company again soon!!”

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Posted 4 years ago

“i made a purchase on jomashop a few days ago and to my horror and unwanted transaction of $541 has been made i got no code prior to transaction and just got the notification when the transaction has been made. extremely disaopointed it was on my first time purchase and got big hit from the site. NOT SAFE. DONT BUY!”

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Posted 4 years ago

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Posted 4 years ago

“I purchased a watch, and received very slow shipping. When it arrived the watch didn't work properly, and customer service took over a week to respond, and was rude in their reply. They repeatedly sent the same unhelpful information and refused to work to solve the problem. Absolute trash customer service.”

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Posted 4 years ago

“I have now bought three high end watches from Jomashop and have had absolutely no problems. All three were delivered within three days to Florida. Love Jomashop!”

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Posted 4 years ago

“Jomashop sells inventory they don't have. Then they make you wait weeks or months to get your order. I've had a range of experiences with their customer service dept., including rude and unprofessional, misinformed, and one person who actually tried to be helpful. You are rolling the dice if you buy here. The chances are high you'll be as frustrated as I am. I'm still not confident I'll ever get my watch.”

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Posted 4 years ago

“I cancelled my order because I wait for it 3 months and now they don't returned my money back!!! Don't buy here ever”

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Posted 4 years ago

“Bueno muy bueno,sobretodo en seriedad y calida,por eso le doy 5 estrellas.”

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Posted 4 years ago

“Hi all, I am from New York, Queens. Unfortunately, I bought the Hamilton watch from the Jomashop. I have never recieved the watch because the USPS could not figure out where 11375 zip code is in NY so the watch was not delivered to me.My credit card was charged for the sum of $600. I called the Jomashop costumer service and asked them for the refund.The rep said that they have to get the watch back and then the refund will be issued.I have never had experienced anything like that. I did not recieve the watch and was charged $600 for it and now have to wait until the watch gets divered back to the seller.What will happen if the USPS won't deliver the watch back to Jomashop or the watch will get lost?It means that I will not get my money back....:( Terrible experience with Jomashop.The costumer service reps are rude robots and are not professionals. I am really sorry that I bought the watch from the Jomashop. It is better to overpay to the some reputable watch seller than deal with the Jomashop.Please go and buy from someone else.”

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Posted 4 years ago

“Hi all, Unfortunately I bought the Hamilton watch from the Jomashop.Have never recieved the watch because nobody could figure out where 11375 zip code is.My credit card was charged for the sum of $600. I called the Jomashop costumer service and asked for the refund.The rep said that they have to get the watch back and then I will get my refund.I have never had experienced anything like that.What will happen if the usps won't deliver the watch back to Jomashop or the watch will get lost?It means that I will not get my money back. Terrible experience with Jomashop.The costumer service personal rude and illmanered.I am so sorry that I bought the watch from the Jomashop. It is better to overpay to some reputable watch seller than deal with Jomashop.Please go and buy from someone else.”

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Posted 4 years ago

“Great service, excellent experience, authentic items overall excellent service and shipping.”

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Posted 4 years ago

“Have never recieved the watch that I bought. I Had to fight to get my money back. Terrible costumer service. They said that I had to wait until they recieve the watch back.What happens if usps loses the watch?... Will I get my money back? It was my first and last time purchase from the Jomashop. If anybody wants to buy a watch or etc.. please buy it from somebody else do not buy it from the Jomashop.”

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Posted 4 years ago

“Amazing company! I saved $675 compared to two large department stores, and it shipped and was received in three days! Great company”

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Posted 4 years ago

“Awesome to buy from. Fast delivery, great prices, will definitely buy from again.”

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Posted 4 years ago

“Jomashop is fast and efficient.Their services for delivery is fast.”

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Posted 4 years ago

Jomashop is rated 3.7 based on 2,909 reviews