Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,907 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jomashop has many products at great prices. They offer great sales often. Delivery is pretty quick and the products are authentic and always very well packaged.”

Helpful Report

Posted 1 year ago

“Jomasho sells genuine items, but they are dishonest at the time of returning, they abuse by withholding part of the Taxes, which is illegal. I returned a pair of sunglasses and decided to pay the return shipping on my own and they additionally discounted me $18.00 for the return label. I returned two rings because one it was too small and the other too big in a very small box. They refunded each ring separately and they discounted shipping for each ring separately more than $20.00. This is dishonest, get demoralized, who can trust a business like this? In less than a month I have ordered merchandise for over $1,000.00 and clearly this place does not appreciate a good customer.”

Helpful Report

Posted 1 year ago

“Worked smoothly saved over £1000 on a 2.5k watch”

Helpful Report

Posted 1 year ago

“I bought a rado on June 27 and used it 2 times and the time changed by itself, when I sent the watch within the 30-day warranty, they told me in a bad way that there is no warranty, I sent the watch and they said I had to pay, the service is horrible, they treat the customer rudely, be careful, I did not recommend them”

Helpful Report

Posted 1 year ago

“My most recent experience was disappointing. I received a faulty product and jomashop did not take responsibility. I experienced the malfunction several times yet they said nothing was wrong with it. I had to call customer service several times because my initial email went unanswered. I was told I'd get a call from a manager & that didnt happen. They ended up refunding me but I still had to pay expensive shipping to return the product and they also kept the original shipping cost even though I received a defective watch. I will not be using joma again.”

Helpful Report

Posted 1 year ago

“everything I bought from Jomashop was shipped fast, arrived in perfect condition and was priced very competitively! I will be back!”

Helpful Report

Posted 1 year ago

“Great price and fast delivery”

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Posted 1 year ago

“Very happy with the Invicta. Luv the style and quality. Speedy servixe from Joma. Great price. I am planning on ordering another Invicta.”

Helpful Report

Posted 1 year ago

“The prices a great, you get valuve for your money. Fragrances are authentic. Fast delivery . Trusted seller. You wpnt regret purchasing at jomashop”

Helpful Report

Posted 1 year ago

“Very quick and reliable. Always a good buying experience.”

Helpful Report

Posted 1 year ago

“Item was delivered quickly. Vendor was reliable. Tq.”

Helpful Report

Posted 1 year ago

“Every thing was perfect”

Helpful Report

Posted 1 year ago

“Great service always”

Helpful Report

Posted 1 year ago

“I purchased a bottle of Creed Aventus for Her because I had a bottle that was almost finished, and Jomashop had a "tester" on this site for a fraction of the price which totaled $211.32. When the fragrance arrived, I put it away because I was waiting for my original bottle to be completely finished. I was going on a trip and thought I'd bring my new bottle of Creed with me. However, when I sprayed it, it didn't really smell like anything, AND IT DEFINITELY DIDN'T SMELL LIKE CREED! I still had my original bottle from the House of Creed. They smelled nothing alike. I sprayed it on other friends and family members, and we all concluded that the fragrance was fake. When I notified Jomashop about this issue (which included the pictures and the receipt that they requested), they replied that I needed to have The House of Creed provide them with a written notification that the fragrance is not authentic. THE NERVE! Like The House of Creed has time for Jomashop's foolishness & BS! I'm truly disgusted! I wish there was an option to give ZERO STARS!”

Helpful Report

Posted 1 year ago

“good experience and great deals.”

Helpful Report

Posted 1 year ago

“The online purchase was a breeze. Jomas had the best price at the time for my Ray-Ban sunglasses. Love the sunglasses. I would order from Jomas again.”

Helpful Report

Posted 1 year ago

“Good price and quick delivery, I would order from them again.”

Helpful Report

Posted 1 year ago

“I have purchased multiple niche house fragrances from jomashop recently from Tiziana Terenzi (Tabit and Delox) to 6 Bond no9 fragrances. The prices are incredible, they are geniune products and shipping is quick and products are packaged very well. I plan to purchase other items from Jomashop as I slow down on fragrance buys for a while. But I'm glad to know about this business. So far all has been an excellent experience.”

Helpful Report

Posted 1 year ago

“My order arrived sooner than the date is was expected to. My gift arrived with out a box so i called Customer service and they took care of the issue, they were great and easy to work with.”

Helpful Report

Posted 1 year ago

“I purchased a pair of sunglasses at an excellent price and the delivery was quick. I came across a gentleman shopping for this same brand of sunglasses at a store. They are much more expensive at retail stores. I pulled him to the side and gave him the website to Jomashop. He opened the page right there and couldn’t believe how much less they were at Jomashop. I’m certain he ordered his from this company. I even had the sunglasses on and showed him that they are authentic. This is a great place to save a lot of money on purchases. Thank you Jomashop!”

Helpful Report

Posted 1 year ago

Jomashop is rated 3.7 based on 2,907 reviews