Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,909 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Really fast!!”

Helpful Report

Posted 4 years ago

“Had the watch I was looking for at a much lower price than anybody else watch came just as described shipping was fast would highly recommend purchasing from Jomashop”

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Posted 4 years ago

“Advertise good prices then can deliver total waste of time. They suck don’t use them”

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Posted 4 years ago

“Good price, delivered in time, well described product.”

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Posted 4 years ago

“The product came just as described!”

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Posted 4 years ago

“Pristine quality authentic merchandise, and a remarkable price point!”

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Posted 4 years ago

“Terrible customer service. Spoke to Ryan today. Would not honor how I was told my watch would ship. Have been waiting for my order to process for over 2 weeks. I fear this is a fraudulent operation. DO NOT BUY FROM THIS COMPANY.”

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Posted 4 years ago

“I love my watch the price was the lowest of any place I could find. The watch actually arrived a day early.”

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Posted 4 years ago

“I love my watch, the sale price was great, warranty good, and shipping was fast. I have no complaints so far and shopping on their website was hassle-free!”

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Posted 4 years ago

“Jomas is great to deal with fair pricing, easy process, great website and delivered on time 5 stars for sure!!”

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Posted 4 years ago

“To begin, the shipment of my watch was delayed for multiple weeks; it took 10 weeks for it to ship when the website said 4 weeks. Once I finally received my watch, they in fact sent me the wrong one. When I called them to tell them, they claimed they sent me the right watch even though the serial number was completely different than the one I ordered. I asked to speak to a supervisor multiple times and never succeeded. It took Jomashop two days to realize they did in fact send me the wrong watch and told me if I sent it back they will ship me the right watch. Once I sent it back, they informed me they will in fact not be receiving the watch I originally ordered. They did reimburse me for the watch although now I have to call my border customs to get a refund for my duties and taxes. I am very disappointed with their service and lack of help in this situation. Won't be buying from them again! Order Id is M1DQ1507 Upon returning this watch I have just gained knowledge that they stole $121.00 canadian dollars from me. I returned the wrong watch that they had sent to me and upon trying to collect my refund from UPS which I paid $360.00 in duties through Jomashop, UPS informed me that Jomashop has stolen $121.00 from me due to the fact that it only costed UPS $239.00. Furthermore, when contacting Jomashop they told me there is nothing they can do. Jomashop is a fraudulent company and I recommend avoiding purchasing from them at all costs!!!!!!!”

Helpful Report

Posted 4 years ago

“**FRAUD ALERT** To begin, the shipment of my watch was delayed for multiple weeks; it took 10 weeks for it to ship when the website said 4 weeks. Once I finally received my watch, they in fact sent me the wrong one. When I called them to tell them, they claimed they sent me the right watch even though the serial number was completely different than the one I ordered. I asked to speak to a supervisor multiple times and never succeeded. It took Jomashop two days to realize they did in fact send me the wrong watch and told me if I sent it back they will ship me the right watch. Once I sent it back, they informed me they will in fact not be receiving the watch I originally ordered. They did reimburse me for the watch although now I have to call my border customs to get a refund for my duties and taxes. I am very disappointed with their service and lack of help in this situation. Won't be buying from them again! Order Id is M1DQ1507 **Update, on top of the horrible service I received t I have just gained knowledge that they stole $121.00 canadian dollars from me. I returned the wrong watch that they had sent to me and upon trying to collect my refund from UPS which I paid $360.00 in duties through Jomashop, UPS informed me that Jomashop has stolen $121.00 from me due to the fact that it only costed UPS $239.00. Furthermore, when contacting Jomashop they told me there is nothing they can do. Jomashop is a fraudulent company and I recommend avoiding purchasing from them at all costs!!!!!!!”

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Posted 4 years ago

“The Gucci watch I purchased for my husband is gorgeous. I’m excited about making future purchases from Jomashop.”

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Posted 4 years ago

“this is the third time I've purchased from Joma shop. I can't say enough of how satisfied I am with them . They are hard to beat on price and fast shipping with quality products. I bought two watches from them Movado and Gucci and I just purchased a pair of Costa Del Mar sunglasses. . Watches are running perfect after several years and saved hundreds on them Sunglasses got them for $135 Retail $260. and they are Perfect! will always come back to Joma”

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Posted 4 years ago

“Product was exactly as described this is my 5th Movado watch that my partner bought for me for me for the holidays and it is perfect. I love the forest green band and the contrast of the dial. I highly recommend this watch.”

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Posted 4 years ago

“Awesome, accurate and fast service. Only thing that could be improved is the info on shipping.....I was wondering if I was going to get me product when it was sitting in a PO box for a couple days that I made little effort to check because I got no confirmation of shipping.”

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Posted 4 years ago

“Product not arrive”

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Posted 4 years ago

“I ordered the Hamilton automatic 38 mm. I received it in a timely manner. I am very satisfied with this watch. I would do business with Jomashop again.”

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Posted 4 years ago

“I bought a Gucci wildcat watch for my son (he goes to Davidson College and the wildcat is the team mascot). He loves it!”

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Posted 4 years ago

“It was a gift and he appreciated it. He's a collector of Invicta watches and Dallas is his favorite team. I'm a great mate(woman).”

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Posted 4 years ago

Jomashop is rated 3.7 based on 2,909 reviews