Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,909 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 2,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, item exactly as described. My third purchase and I will order again.”

Helpful Report

Posted 4 years ago

“Item exactly as described. Great shipping. 100% satisfied.”

Helpful Report

Posted 4 years ago

“Bought a Seiko diver. Nice watch. Delivered before I expected. Great service.”

Helpful Report

Posted 4 years ago

“Awesome sunglasses for a great price. Will definitely be back to purchase more things”

Helpful Report

Posted 4 years ago

“The glasses arrived and had a factory defect”

Helpful Report

Posted 4 years ago

“PRODUCT WAS GREAT DELIVERY TIME WAS GREAT I BELIEVE THE PRODUCT IS QUALITY AND I WILL BE ORDERING MORE PRODUCTS !! ARE YOU A ROLEX DEALER?? I SEE YOU SELL THEM I JUST NEED TO NO THIS THANKS BE LOOKING TO HERE FROM YOU!!!”

Helpful Report

Posted 4 years ago

“Good Job!!!”

Helpful Report

Posted 4 years ago

“Great watch at a great price. Thank you Jomoshop for shipping it quickly too”

Helpful Report

Posted 4 years ago

“I did not receive the order. No information on the status of the order has existed since January 15, 2020. Order ID: # M1H10544”

Helpful Report

Posted 4 years ago

“Fast delivery! Item as described. Everything was fine.”

Helpful Report

Posted 4 years ago

“Hi, I bought the Akribos XXIV ladies watch AK1107 and it stopped working after less than one month. Have reached out to Joma Shop with no response. Very disappointing.”

Helpful Report

Posted 4 years ago

“Horrible experience. Bought watch 1/6/20 "5 to 7 business days" for delivery. Three weeks later, no watch. They never had the watch and kept stringing me along. As someone who buys 3 to 5 relatively high-end watches as year (personally or as gifts), I will never shop there again and have blocked all email notifications/ads. Not reputable. Not professional. Misled from the very beginning.”

Helpful Report

Posted 4 years ago

“Bought a watch from Jomashop last March and had to return it 4 times. I asked if I can do an upgrade, cause this particular brand arrived defective to me 4 times and they wouldn’t let me do that. They just keep replacing my watches every time with a new one. every time I send it back I have to pay 10$ shipping charges. Overall for the past year I worn my watches for 3 months and jomashop had them for another 8 months at their service center. Horrible experience.”

Helpful Report

Posted 4 years ago

“I tried On the Bulova Precision at a major retailer. I couldn’t get it out of my head and some of us know what that’s like. The retail was double what I found at Jomashop. I bought it and it does not disappoint. It’s not second or a discontinued model.”

Helpful Report

Posted 4 years ago

“Everything was fine !”

Helpful Report

Posted 4 years ago

“Ryan was great! His followup was on point. My item was delivered a day sooner than expected! Thank you!”

Helpful Report

Posted 4 years ago

“Fiquei muito feliz com minha compra, espero ficar mais feliz ainda quando estiver usando meu relógio.”

Helpful Report

Posted 4 years ago

“I've ordered from them 3 times and returned once. Stellar customer service and fast shipping. The watches are brand new and authentic. I trust this seller and will buy from them again.”

Helpful Report

Posted 4 years ago

“I have not received my shipment , i am not sure what happened but i think investigation case is opened on your side”

Helpful Report

Posted 4 years ago

“Shipment in time. Watch looks great and as a gift was Appreciated. Wished you had price matched the same watch with Blue Dial one. Thanks for help. Mansukh Lakhani”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 2,909 reviews