Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Excellent service, great prices, fast service and beautiful merchandise is what you get from jomashop. I highly recommend!”

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Posted 3 years ago

“Everything was fine with my order which even arrived faster than I thought”

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Posted 3 years ago

“It’s been a month since I made purchase from this scammy website, spending decent amount of money, they provided me not valid tracking number,never answered my calls, i requested refund and never heard back from them. How to get refund, anyone in knows?”

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Posted 3 years ago

“It's been 3 weeks and still don't have my watch. Sent an email and received no response.”

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Posted 3 years ago

“Good communication and fast deliver, would buy from again.”

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Posted 3 years ago

“Very poor response times.”

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Posted 3 years ago

“Very fast delivery”

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Posted 3 years ago

“Absolutely beautiful shades. I got a lot of complements while wearing them at a football game. I can't wait to purchase more eyewear from Jomashop.”

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Posted 3 years ago

“Great prices amazing products !!👌”

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Posted 3 years ago

“Schnelle Lieferung. Originale Ware. Versteuern sollte man gleich wählen, dann gibt es keine nachträglichen Kosten mehr.”

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Posted 3 years ago

“Easy transaction”

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Posted 3 years ago

“Prices are reasonable and the quality is excellent for the watches all are genuine items”

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Posted 3 years ago

“customer service is awful! there is never a live person answering a phone as I am trying to return a damaged watch. the online return:exchange message I get is to call customer service, but so far after 10 days of trying I got absolutely no response!”

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Posted 3 years ago

“Купил новые часы BX1010-53E в Jomashop, быстрая доставка в Р.Ф. Отличный магазин!!! Хороший ассортимент, цены нормальные. Можно брать!!! все ок!!! Рекомендую! СПАСИБО...”

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Posted 3 years ago

“I love my Breitling SuperOcean”

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Posted 3 years ago

“Great price on a top quality item. Great selection. Fast shipping. Would definitely recommend.”

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Posted 3 years ago

“I would like to leave a better review, but it has been two weeks and I have still not received the products I ordered. So as of right now Jomashop seems like kind of a rip-off. That could change when I actually receive my order, but until then my experience with Jomashop is that they take your money and do not deliver your products.”

Helpful Report

Posted 3 years ago

“I bought a new watch from Jomashop and they sent me a USED model with damaged packaging, a manual from a completely different watch and THREE LINKS MISSING from the bracelet! They refused to pay for return shipping and didn't even apologize for sending out a dud watch. I'd heard horror stories about how bad Jomashop customer service is, but thought they were overblown. Not so, the stories are true - Jomashop is AWFUL. You save $$ but buyer beware, they don't give a fig about you as a customer. Worst customer service I’ve ever experienced. I’m amazed they are still in business.”

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Posted 3 years ago

“Timely delivery & great quality with value!”

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Posted 3 years ago

“Genuine quality product, fast shipping and delivery!”

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Posted 3 years ago

Jomashop is rated 3.7 based on 2,908 reviews