Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,908 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,908 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Good shop with wide range of sunglasses for affordable prices! Recommend for everyone who looks for quality products for a reasonable price. Thank you!”

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Posted 3 years ago

“Jomashop had great products with a wide variety to select from. Shipping is fast too! Website is easy to navigate. Overall, very pleased.”

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Posted 3 years ago

“Muy contento por el servicio y los costos de los relojes, saludos”

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Posted 3 years ago

“Although Jomashop professes to have an easy return/refund policy, my experience was not that at all. Within the 30 day guideline, I attempted to contact Jomashop first by initiating an online return (the site refused my invoice number), then a number of times by phone (no reply after lengthy waiting) and finally by chat (only robot replies). By the time I located an email to use, I was told that I had gone past the 30 day deadline and that there was nothing I could do. On top of that, they claimed to have no records of my having tried to contact them. That may well be because they were never available to answer the calls or chats. I am now going to have to sell the watch on eBay. Let me add that they were weeks later than their promised delivery in getting the watch to me in the first place but, I guess, they are ok with that double standard. Never again. Buyer beware.”

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Posted 3 years ago

“Jomashop is so so so good!”

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Posted 3 years ago

“Got the watch at a very good price. Very satisfied with the purchase.”

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Posted 3 years ago

“La mejor tienda que encontrado , en precios y la entrega muy rapida recomendado al 100%”

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Posted 3 years ago

“I ordered two fragrances one came half emptied and one never came. I have to call after almost a month later after I order to find out my order can’t be fulfilled due to out of stock….”

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Posted 3 years ago

“Very happy with the options and services provided by Jomashop. Will recommend to all who ask.”

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Posted 3 years ago

“I was charged $100s of dollars of import tax because jomashop sent my items together instead of seperate ( I ordered seperate to avoid this) then I was charged in USD after I was led to believe it was AUD as I stated I was in Australia. Overall I paid an extra $700 (Aud) I complained obviously as I was furious and was offered a partial refund and never got anything? Iv emailed them about the refund and have been constantly ignored. The items I ordered were too small too and I emailed to exchange and also was ignored so I spent 1000s of dollars for nothing ? I’m still trying and still being ignored? This is the absolute worst online shopping experience iv ever had it makes me feel sick that they do this to people .”

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Posted 3 years ago

“It beats my mind l have to pay $14 to return an item which needed up being too small. When I paid shipping for the initial order.”

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Posted 3 years ago

“I am still waiting for my watch to arrive. I ordered abot 8 days ago and have not received a tracking number or any form of confirmation that the item has shipped. I have a feeling that it is back ordered. It would be nice to get an update or explanation.”

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Posted 3 years ago

“I bought 2 watches and the service is great, prices very competitive for quality products. I’m always looking for that next watch in my collection. I do recommend this place.”

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Posted 3 years ago

“Authentic Brandnew Watches as always amd affordable..”

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Posted 3 years ago

“Great products, great service. I have not been disappointed yet. I have ordered a few pair of sunglasses and a gorgeous Dior watch.”

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Posted 3 years ago

“Great service great goods great prices very professional, peter”

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Posted 3 years ago

“I am a return customer. Had a good experience. Shipping is prompt. The watches are of good quality.”

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Posted 3 years ago

“Perfect fit jacket! Great value.”

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Posted 3 years ago

“Item was on sale and arrived fairly quickly.”

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Posted 3 years ago

“Sent me a defective watch, when I reached out to customer service i had to wait on the line 40 min just to be put on hold again for another 20 min when finally got to talk to a representative they didn't introduce them self, and didn't bother to ask for my info or order # just told me that I will receive an email with instructions for the return which I have never received. I did try to create a return file and again no e-mail, i ended up calling again customer service and received the same treatment as before . No return label no e-mail nothing. i strongly advise not to shop on this site i will certainly never will.”

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Posted 3 years ago

Jomashop is rated 3.7 based on 2,908 reviews