Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 2,960 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 28th December 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company”

Helpful Report

Posted 2 years ago

“Vẫn đánh giá tốt, mặc dù oder (hàng đã về VN cả 4 ngày rồi nhưng vẫn chưa thấy DHL liên hệ vẫn đang chờ).”

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Posted 2 years ago

“Vẫn đánh giá tốt, mặc dù oder (hàng đã về VN cả 4 ngày rồi nhưng vẫn chưa thấy DHL liên hệ vẫn đang chờ).”

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Posted 2 years ago

“The customer center's reply is so fast. And Jecelle is kind.”

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Posted 2 years ago

“New to the shop but love my mancera Paris 🥰. I will continue to shop with this store. Sadly, they don't give out samples like sephora.”

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Posted 2 years ago

“Always enjoy purchases from jomashop. The guys are extremely Accurate and super quick with delivery and have never faulted. The prices and products are very competitive and perfectly packaged. I purchase all my Invicta’s from jomashop. This is a great company to deal with.”

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Posted 2 years ago

“Exactly what I ordered at a great price.”

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Posted 2 years ago

“Genuine item as described. Watch came Brand New Sealed from Hamilton. I’m quite impressed. Have purchased from Jomashop a few times now, every time very satisfied with the product exactly as advertised. Shipping options are excellent worldwide including Australia. Their sales are legit. Highly recommended.”

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Posted 2 years ago

“I'm so happy. Fast delivery, excellent customer service,”

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Posted 2 years ago

“This is my third purchase and second time I traded in a few watches. Always very fair and great communication. I love my new Omega Seamaster and working with Zalman is always a pleasure.”

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Posted 2 years ago

“Very good quality with satisfying delivery”

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Posted 2 years ago

“Fast delivery, excellent customer service, I’ve been shopping with Jomashop since 2020, their descriptions are always accurate.”

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Posted 2 years ago

“Shipping was fast, service/ shipping updates and confirmations were very transparent. Would recommend.”

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Posted 2 years ago

“Simple transaction, reasonably fast shipping/delivery and fair price. I'll definitely shop at Jomashop again :)”

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Posted 2 years ago

“Account constantly locked, customer service is awful”

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Posted 2 years ago

“Easy to make business with and very satisfied with purchase”

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Posted 2 years ago

“All services are one of the best . Thank you Jomashop😊”

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Posted 2 years ago

“Found the exact glasses I was looking for at 20% less than at the site I saw them in. They shipped quickly, and are great. I will shop again here”

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Posted 2 years ago

“I love the product (5 stars there) but when I tried to chose your free standard shipping for the item that was $1k+, it wouldn't let me do so. Since it was after hours, I decided to call in few days. I spoke to customer service explaining that at the time of purchase the site was malfunctioning for standard shipping and automatically took me to 2-day shipping. I asked customer service to wave the shipping fee but the person was useless, telling me that someone will call me back because she doesn't know how to handle this issue. It's been few weeks, still waiting for someone to call me or refund my 2-day shipping for not site malfunction. Just disappointed how things got handled for the amount of money I spent.”

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Posted 2 years ago

“Great watch very good price fast delivery i love this watch”

Helpful Report

Posted 2 years ago

Jomashop is rated 3.7 based on 2,960 reviews