Jomashop Reviews

Name: Jomashop
Rating: 3.68

3.7 Rating 3,013 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy that i found Jomashop😍😍😍”

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Posted 7 months ago

“Got my stuff on time, full bottle of perfume exactly as described!”

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Posted 7 months ago

“I ordered a bottle of Burberry Goddess and it's been almost a month and I still have not received it. Jomashop I wish you would communicate better with your customers because this is unprofessional. If you had told me that it would take a month before getting my order then I wouldn't have placed an order.”

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Posted 7 months ago

“I love jomashop an will to continue to buy from them”

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Posted 7 months ago

“Ordered a perfume there, 5 working days and counting, my order has not been shipped.”

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Posted 7 months ago

“Price was the lowest I could find, genuine product, and free fast shipping!”

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Posted 7 months ago

“Good service and nice experience! Recommended 💯👍”

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Posted 8 months ago

“Ecxelente servicio. Hice la compra desde Argentina. Lo envíe a una dirección en florida. Todo impecable. Les escribí por unas dudas. Me respondieron de inmediato. Los mejores precios. Muy buenos productos. Y excelente atención al cliente.”

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Posted 8 months ago

“I have already made various purchases on jomashop many times and have never been dissatisfied.Excellent service, excellent customer support.”

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Posted 8 months ago

“Great place for watches and scents. Only complaint I have is the discount codes never work, even the ones that come with purchases I have made. Great way to brighten your glow-up without having ro lighten your fold-up($)”

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Posted 8 months ago

“I ordered a Tissot watch and a pair of sunglasses, they arrived in a timely fashion and I was happy with the purchase. I will definitely order from this company again.”

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Posted 8 months ago

“It is the WORST online store I've ever bought a product. I bought a watch on November 2023, it was required an adult signature on the delivery. I didn’t receive my package, and there was no information about who was the person that signed the alleged delivery. After a long time talking with Jomashop employees they told me that they would make a refund. But, after a while they told me that was not possible, so they offered the reshipment of the product. Trying to finish this situation I accepted, they even sent me the shipping confirmation with all the details, but the package was never delivered to the carrier, and I’m still waiting with no answer from Jomashop, without the watch and the refund. They make their customers as fools.”

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Posted 8 months ago

“I like Jomashop😊”

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Posted 8 months ago

“Siempre he comprado en Jomashop principalmente relojes pero en esta ocasión compré perfumes y todo perfectamente bien, recomendado!!”

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Posted 8 months ago

“Last time i had a problem with a 1 year old Mido watch. They were very reluctant with a solution. At the end i brought it to a jeweller for repair. It did cost me 50 euros. I did buy 7 watches but never again. Bad customer experience because the warranty they claim to provide is practical worthless because it is no original factory warranty. If there is a problem with the watch they only make problems. Better pay a few dollars more and get a full factory warranty.”

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Posted 8 months ago

“I’ve ordered four watches. One was out of stock and they had zero issue refunding my money the next business day. Good site”

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Posted 8 months ago

“Since they keep pestering me I'll reply: found a really great deal on a watch only to find that it's tiny so the band doesn't reach. I still liked the design, didn't want to pay to get rid of it, and don't particularly like a large watch (they bang into everything) I decided to try and replace the band. I've tried 3 different brands of bands that all didn't work because Jomashop listed the band with the incorrect size. This is at least the 5th time of been contacted about this specific order plus the marketing emails they send.”

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Posted 8 months ago

“Great prices and shipping is quick!”

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Posted 8 months ago

“Counterfeit or factory second sunglasses at best. Zero customer service, completely non responsive. At least I know this for just sunglasses and can avoid for future watch purchases.”

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Posted 8 months ago

“Easy addictive browsing/shopping experience. One stop shop for most branded watches at reasonable prices / discounts.”

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Posted 8 months ago

Jomashop is rated 3.7 based on 3,013 reviews