Jomashop Reviews

Name: Jomashop
Rating: 3.66

3.7 Rating 2,910 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,910 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 1 star review on 6th November 2024

Haingoc

Jomashop 5 star review on 21st October 2024

149

Anonymous

Anonymous // 01/01/2019

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“Mail delivery is fast, The packaging is very delicate.”

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Posted 5 years ago

“Picked out a watch, received it in a timely manner. Totally satisfied.”

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Posted 5 years ago

“He comprado en Jomashop en varias oportunidades y mi experiencia muy buena muy serios y responsables las entregas oportunas”

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Posted 5 years ago

“I found the exact product I was looking for a deeply discounted price. Next day delivery took an extra day, although I think that was because it didn’t ship from the warehouse in time. Either way, this is the second purchase from Joma in 2019, first was an Omega watch, and I’m again satisfied with the experience. I will be back!”

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Posted 5 years ago

“Fueron muy informativos en cuanto a la entrega, rapidez y muy buen producto.”

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Posted 5 years ago

“has been spamming me daily with an email to review for last 3 weeks. Despite reaching out and telling them to stop, nothing has changed.”

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Posted 5 years ago

“Genuine product, fast delivery”

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Posted 5 years ago

“Excellent Choice, Superb Service, Extremely competitive prices and Mr Alter Friedman is a pleasure to deal with. A special thank you to him !!!”

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Posted 5 years ago

“I love it!”

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Posted 5 years ago

“I have used Jomashop several times to add to my collection. They are prompt, prices are amazing and I have yet to have any negative issues with them. I will continue to use them for years to come.”

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Posted 5 years ago

“I love this place! I never heard of it before prior to buying my $180 Michael Kors backpack purse that retails for $300. After scouring the entire internet for a week I found that Jomashop had the best price for this particular purse and it had free shipping and no sales tax which saved me even MORE money. After I purchased it though, I found this site with a ton of negative reviews about Jomashop which REALLY had me concerned. However my purse was shipped within 24 hours ( I ordered on a Sunday morning) and I received it the day after on Tuesday! It came in absolute pristine condition. It was still in its original packaging from the factory and very well protected. I LOVE MY NEW PURSE and furthermore I LOVE JOMASHOP! Thank you for a painless, easy and lightning fast transaction. Will gladly do business again :)”

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Posted 5 years ago

“Customer Service was terrible. Lied about my credit, expedited shipping arrived late, falsely told it was because it was a Jewish holiday. When I let them know I was never made aware that that was the reason for the delay, nor did my confirmation show a delay in shipping.My religion and belief system was put into question. I was hung up on 3 times and cursed out by another customer service agent when he said “I know what really happened and I am not putting up with your bullshit” I requested to be transferred to a manager and they refused. I will never shop here again and I am so offended by their comments. Apparently if you are not Jewish or are not aware of their high holidays your religious beliefs are called into question! This experience was outraging, offensive, and grounds to be sued for your business practices! I am sending a letter to Marvin Sternberg and Faith Horowitz in addition I have notified the BBB.”

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Posted 5 years ago

“Good price great product fast delivery”

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Posted 5 years ago

“Customer service is non-existent, I bought a watch, paid for expedited shipping at checkout with a specific delivery date as it was supposed to be a gift. They were late shipping it so I didn’t receive it on the day I chose for deliver and paid extra for. Customer service told me basically to pound salt and I’d have to PAY again to ship it back for a refund. Emailed customer service voicing my displeasure, didn’t get a reply until 6 days later again telling me to pound salt. Horrible experience would never buy anything from them again.”

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Posted 5 years ago

“good good good”

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Posted 5 years ago

“I bought a $700 watch from this company and have tried to return it multiple times but they wont take it in. It is an automatic watch and they keep saying its been magnetized and to not have it around cell phones, computers, or even fly on an airplane with it. I have had multiple automatic watches and this one seems to eithe rbe a lemon or not work entirely. I am going to bring it to a proper watch smith to see what the actual deal is. I wouldn't be surprised if it's fake. Don't even try to work with their customer service, its a black hole waste of time.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Great price, great product”

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Posted 5 years ago

“I received a Victorinox watch as a gift. It worked for approximately 6 months. I had to send it back for repair 5 times in the next 2 1/2 years. I would get it back and would only work for a short time. After the warranty expired in three years Jomashop didn't even care they had sold me a lemon, couldn't fix the lemon and refused to compensate me for a watch that never really worked. Stay away from this company unless you like disappointment!”

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Posted 5 years ago

“Easiest costumer service, fast delivery and very satisfied with the ladies watch I ordered.”

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Posted 5 years ago

Jomashop is rated 3.7 based on 2,910 reviews