Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 2,960 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 2,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 28th December 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was fast, my watch arrived much earlier than expected. Sent from NY to FL. The product was clean and works great. Well worth the money. I will buy from Jomashop again.”

Jomashop 5 star review on 31st October 2022

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Posted 2 years ago

“I have bought two watches from Jomashop at different point of times so far and I am 100% satisfied with my purchases. - On time shipment - Respectful customer service (I called to ask general questions and also called to get my shipment status) - 100% Legitimate watches (checked with a local watch store) - Unbelievable prices - Shipped watches in their original box which was delivered perfectly fine. - Very accurate product description on their website which matched exactly with the actual watches.”

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Posted 2 years ago

“Excellent communication and extremely quick in responding! We have bought from Jomashop several times and the experience has always been great.”

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Posted 2 years ago

“The Tag Heurer Formula 1 (CAZ101AH.BA0I42) I bought came with a broken crown. I could not set the time. Took to Jared's to repair. It's going to 12 more weeks at least before I can get it back.”

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Posted 2 years ago

“Everything was good, from the order to succesful delivery. Fast shipping from the USA to Hungary, in 13 days.”

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Posted 2 years ago

“Poor customer service. Damaged watch display boxes are “done so in warehouse handling” according to unfriendly offshore customer service and from U.S. office. Descriptions of watch details and missing information and I was sent a Chinese clone watch rather than Japanese original for Seiko.”

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Posted 2 years ago

“Fast shipping.”

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Posted 2 years ago

“Good price and delivery on time.”

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Posted 2 years ago

“I have purchased, two luxury watches, two everyday watches, and Ray Ban's from Jomashop. Every transaction was great, and the packages I received were packaged with the utmost care. Anything that I want as far as a luxury watch, bag, etc. will be purchased from Jomashop. Why pay regular prices????? Tonya Carvajal”

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Posted 2 years ago

“Very smooth sale of my pre owned watch. Thank you!”

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Posted 2 years ago

“Nice price, good communication, quick shipping”

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Posted 2 years ago

“Jomashop merchandise was excellent and the shipping was fast and items were very well packed and the prices are very reasonable.”

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Posted 2 years ago

“To be honest I was skeptical at first,, price was too low, but I figured I’d try it once. So far, great!!! Great prices!!! Good old fashion delivery from USPS”

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Posted 2 years ago

“Ordered sunglasses , came without box and packaging in Bubble wrap”

Jomashop 3 star review on 18th October 2022

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Posted 2 years ago

“Do not buy anything of value that comes with a warranty. Customer service is nonexistent. You would be better off buying a nice watch from the trunk of a car. Bought a Tag Heuer and starting having problems within months of purchase. No damage, scratches, or dings, but Jomashop refuses to support an obvious defect. Stay away, pay a few hundred more, and buy from a reputable dealer. Don’t waste your time or money.”

Jomashop 1 star review on 17th October 2022

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Posted 2 years ago

“Me encanta hasta ahora todo súper bien y súper rápido el envío gracias”

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Posted 2 years ago

“I bought Dulce and Gabbana The One Royal Night the price was $30 cheaper than any other fragrance site and I received it within the time frame they suggested. This is a legitimate place to buy fragrances at great prices.”

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Posted 2 years ago

“My package arrived on time as promised and was exactly as I expected.”

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Posted 2 years ago

“Horrible service. Purchased jewelry and didn't realize that my apt # had not been entered. Instead of them returning the package back to jomashop. It was supposedly delivered. How can something be delivered with missing address information. Now I'm out $200 because jomashop is stating that usps delivered the package even though it did not have the correct information. I guess they played a guessing game with my package. Will never buy from this place again.”

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Posted 2 years ago

“great price, quick delivery, good service”

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Posted 2 years ago

Jomashop is rated 3.7 based on 2,960 reviews