Lidl UK Reviews

Name: Lidl UK
Rating: 2.63

2.6 Rating 628 Reviews

39 %

of reviewers recommend Lidl UK

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2.6

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

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Lidl UK 1 star review on 11th November 2024

Anonymous

Lidl UK 1 star review on 30th October 2024

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Anonymous // 01/01/2019

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“Purchased BBQ pork rib rack! Didn't realize it would need 1 and half hours cooking, then a further 20min !!! And still another 10 minutes before serving. After all that serves 3 people. Your having a laugh hardly enough for two. Come on Lidl bin this product.”

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Posted 3 years ago

“I purchased a quiche Lorraine yesterday, as I always do when doing my shop, they are usually delicious. However, on this occasion they were full of lumps of fat - disgusting. Standards are dropping. The staff & service is good, but it's the food that's letting lidl down.”

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Posted 3 years ago

“Just found seven cans of Eden tonic leaked in my cupboard. Two cans now empty and two part full, Bbe 06 07 22, lot 16:31 21006. Obviously nervous about keeping the three full ones.”

Lidl UK 1 star review on 20th August 2021

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Posted 3 years ago

“I was unhappy with what I saw. Two employees chatting with their feet propped up on the case containing raw pizza.”

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Posted 3 years ago

“I recently purchased a carton of Newgate gravy granules and was so disappointed with this product I ended up throwing it out, not only was there no flavour but the granules themselves only partly dissolved leaving gravy still thin and lumpy.”

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Posted 3 years ago

“Excellent customer service from staff at bentilee lidl stoke on trent couldn't be happier about my shopping experience and I go every week”

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Posted 3 years ago

“eight cans of Eden tonic water leaked ,tonic water all over the cupboard . faulty cans .do not buy them,”

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Posted 3 years ago

“Parked in the car park and got a £90 fine”

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Posted 3 years ago

“Excellent new store with freshly baked goods to draw you in!”

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Posted 3 years ago

“I love Lidl and do nearly 100% of my shopping there. I’m vegan so it would be good to have more selection but the fruit and vegetables are great! I buy the Alpro plant based chocolate but have to buy the Vanilla elsewhere and it’s more expensive so please could you stock it as well? Also vegan Magnum ice cream!!! Keep up the good work, the staff are always friendly and helpful.”

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Posted 3 years ago

“Almost got into a fight with a member of staff, after he started mouthing off to me as I was walking out of the store. This isn't what I would expect, when going for a night out, let alone trying to buy some groceries. This happen at the Loughborough, Leicestershire store on Saturday 26 June 2021 at approx 21:45. Judging by the reviews written here, it would appear that they do employ a lot of aggressive louts.”

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Posted 3 years ago

“Work for Lidl and starve! Lidl deducted the whole of a months salary from a warehouse worker without any notice, leaving them penniless. The employee only found out about the deduction when he went to pay for lunch at the warehouse canteen. When contacting his bank he found that his wages were not paid in. Querying this with management he found that Lidl claimed it had overpaid him 10 months ago and was deducting the monies "owed" (a whole months wages) now. He didn't even have the cash for transport home. Management response "Not our problem file a grievance report" No money for food, rent, energy let alone money to get to work. Is this an example of a good company or one that is not fit to work for?”

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Posted 3 years ago

“Virtually none existstant customer service. Made a warranty claim and Lidl think it's acceptable for me to wait 3 months for a replacement! Only time they will reply in a decent time is if you complain about them and that's only to refute your accusation, not to actually sort your problem out. Lost my custom.”

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Posted 3 years ago

“Very nice store”

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Posted 3 years ago

“Lidle chicken herb skewers ,awfull horrible so much fat on chicken ,yes fat . Twice we tried them never again awfull.”

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Posted 3 years ago

“Lidl used to be my favourite. Yesterday I went to the Swansea Parc Tawe store and manged only a 2 out of 7 fulfilment. That's the worst in any supermarket ever for me. Large areas of empty shelves, many lines out of stock or disappeared, tins of peas spread across 3 shelf sections to disguise other missing items. This the new store and it has been a disappointment from the day it opened, bleak and unfriendly with a poor fulfilment record. I spoke to a staff member "It's due to Covid". Really, well it ain't happening in Tesco, Sainsbury or Aldi so I don't believe that. It feels like a new Financial team insisting on faster stock turn or some similarly unsuitable management policy change. I tried to post a feedback on their website. Their feedback page crashed my browser. No surprise there then.”

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Posted 3 years ago

“If you have plenty of time to waste go to Lidl. Spent 13 mins queueing to the till. Asked twice to open another till. Have been ignore. Shocking and disrespectful staff”

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Posted 3 years ago

“Kings lynn store is very poor in both food production and service. i bought the salmon when i opened,she stinky, though valid for another four days. Often counting more than necessary, instead of two packets of cheese it is written that I buy three. I am very disappointed and I will try not to get there anymore. Alidi much better.”

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Posted 3 years ago

“Lidl stores are too slow in serving customers. Self service tills are desperately needed. Staff never smile or acknowledge you.”

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Posted 3 years ago

“Lidl in Gravesend is a depressing experience in my opinion The Male staff all and I mean all look like they've been to bed in their clothes and just got up and have the most surly scowling faces”

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Posted 3 years ago

Lidl UK is rated 2.6 based on 628 reviews