Lidl UK Reviews

Name: Lidl UK
Rating: 2.62

2.6 Rating 638 Reviews

39 %

of reviewers recommend Lidl UK

Company Reviews

Questions

Metrics

2.6

Based on 638 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

Visit Website

Write Your review

Tell us how Lidl UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lidl UK 1 star review on 11th November 2024

Anonymous

Lidl UK 1 star review on 30th October 2024

Alan

Pol

George

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The branch in Tottenham Court Rd. was shameful: on every category, the low cost items for which one comes to the store was not stocked, so there was no point coming into the store at all.”

Helpful Report

Posted 2 years ago

“Like the customer below i noticed that a member of management looks their nose down on people and staff because from what ise customers overheard her saying to a colleague " She doesn't have to work because her so called manfriend ( if that's what you call it these days) is apparently loaded and pays for everything and blah blah blah". Well Miss I don't have to work leave Lidl you really lower the tone with your wonky eyes and wrinkly skin and fake eyebrows and eyelashes, then LEAVE and by the way Lidl us customers got her name as Beth Grundy and you need to get rid of her.”

Helpful Report

Posted 2 years ago

“I give a one star because of the racism of a young tall lady with black hair who works in the Lidl in Huddersfield HD1 3HJ. This young lady with black hair treats customers with different skin colours differently. I noticed this everytime I queen and checked out with other customers. She only says "Thank you" or "Hi" to customers who may be local, or with white skin, but once it's the turn for an Asian customer to check out, she never says these polite words to these customers with yellow skin. On the contrary, another lady who seems elder with golden hair are very nice, and treat every customer very politely. It's such a shame that the employee has so dramatic racism in this big supermarket. This may have a very bad influence of the Lidl on the reputation, as Asian customers may be a large group of potential customers in Huddersfield. Hope the manager in the Lidl seriously look at this racism problem of this lady with black hair.”

Helpful Report

Posted 2 years ago

“I purchase chicken thighs from Lidl to cook for my dog on a regular basis. Today for the 2nd time in recent weeks, the chicken thighs have gone rotten, dated 13th April as use by date. Its only the 11th April today. This is not acceptable when people will be buying these and following the use by date as a guideline for consumption. Beware before buying these!!”

Helpful Report

Posted 2 years ago

“Called in at sears retail park Solihull store. Waste of time . Shelves still mainly empty of food items. Went on to Aldi and got what I needed. Not good enough to retain customer loyalty.”

Helpful Report

Posted 2 years ago

“Despite the knocks it's still the go to Supermarket for the best value. Just a pity there isn't more of a wider choice of staple foods and less of the unusal, luxury food brands nobody wants, needs, or can afford. Would be nice too to get rid of all the cheap, random non-food novelty rubbish that fill the aisles and makes the store look like a charity shop! Lidl need to sort their irratic supply chain out too. So many items are frequently out of stock. Perishable foodstuffs (especially fruit and veg) too are often out of date, are of poor quality, and should be removed. Staff look overworked and morale low. The Lidl principle is sound, they just need to pay more attention to detail as there is definitely room for improvement.”

Helpful Report

Posted 2 years ago

“Great experience, best prices and fresh bakery items are amazing. Love going to our local one.”

Helpful Report

Posted 2 years ago

“Unprofessional staff. They were checking my bag on the till they think I was steeling stuff from them. This is happened to me several times. Front of me there was customers. They were with the bags in the trolley but they didn't check. This really Unprofessional. Very sad story 😞”

Helpful Report

Posted 2 years ago

“Miss Trunchball, Wonky Eyes (Beth Grundy) running 😂😂 seriously Lidl she really lowers the tone of your stores. I will be shopping elsewhere. Why do I want to sing " Who let the dogs out" 🐩🐕 when i see her 😂”

Helpful Report

Posted 2 years ago

“Nice stores with plenty of good value items. We particularly lie the "deluxe" range and buy these quite often.”

Helpful Report

Posted 2 years ago

“Not a single staff member on the aisles. I wanted to check the price of an item which showed no price but left without buying it since no one could help me.”

Helpful Report

Posted 2 years ago

“Why do I get emails telling me of offers, when I am in the shop you are unable to get a signal. Surely Nectar and other loyalty cards have a higher success rate. The most frustrating thing is to stand in a queue waiting to be served whilst the customer being served attempts to get a signal. Try to improve something, ignoring it doesn't mean it's gone away.”

Helpful Report

Posted 2 years ago

“Bought Chinese chicken stir fry and fresh chicken breast from Lidl in Whitchurch Cardiff today and to my horror both contained very small chicken bones which was only noticed when my son was eating the stir fry which luckily meant we could check my oldest son's meal who is severely disabled to make sure no bones were present ,then when preparing the fresh chicken breast discovered these also contained a number of small bones nothing on packaging informs that bones may be present in these products and therefore could have had serious consequences very disappointed and shocked by our experience”

Helpful Report

Posted 2 years ago

“Sorry guys used lidl for years asked staff regularly why there is no stock and to be honest they didn't look interested. The last straw was last Saturday morning no milk, no bread, no butter ......household staples This has been going on for weeks we have had to move over to Aldi so far no problemswe have got everything we needed.”

Helpful Report

Posted 2 years ago

“i find that this company do their very best to keep all their customers happy by making sure that their prices or as low as they can be and the quality is kept at one hundred per cent, unbeatable.”

Helpful Report

Posted 2 years ago

“This review is just for one product The leek and potatoe fresh soup A tasteless gloopy soup yuk”

Helpful Report

Posted 2 years ago

“Been shopping at Lidl in oswestry for long time now. Brilliant service and staff any problems soon sorted out.brill”

Helpful Report

Posted 2 years ago

“Great value for money, amazing products, lovely shop floor staff but you still have that horrible person still there Beth Grundy, come on Lidl, I shall be shopping with your competition soon!”

Helpful Report

Posted 2 years ago

“Great value for money, always has everything I need and more”

Helpful Report

Posted 2 years ago

“Very competitive prices. Bakery is outstanding. Lots of branded items at very low prices. Staff always friendly.”

Helpful Report

Posted 2 years ago

Lidl UK is rated 2.6 based on 638 reviews