Lidl UK Reviews

Name: Lidl UK
Rating: 2.63

2.6 Rating 628 Reviews

39 %

of reviewers recommend Lidl UK

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2.6

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

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Lidl UK 1 star review on 11th November 2024

Anonymous

Lidl UK 1 star review on 30th October 2024

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry guys used lidl for years asked staff regularly why there is no stock and to be honest they didn't look interested. The last straw was last Saturday morning no milk, no bread, no butter ......household staples This has been going on for weeks we have had to move over to Aldi so far no problemswe have got everything we needed.”

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Posted 2 years ago

“i find that this company do their very best to keep all their customers happy by making sure that their prices or as low as they can be and the quality is kept at one hundred per cent, unbeatable.”

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Posted 2 years ago

“This review is just for one product The leek and potatoe fresh soup A tasteless gloopy soup yuk”

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Posted 2 years ago

“Been shopping at Lidl in oswestry for long time now. Brilliant service and staff any problems soon sorted out.brill”

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Posted 2 years ago

“Great value for money, amazing products, lovely shop floor staff but you still have that horrible person still there Beth Grundy, come on Lidl, I shall be shopping with your competition soon!”

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Posted 2 years ago

“Great value for money, always has everything I need and more”

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Posted 2 years ago

“Very competitive prices. Bakery is outstanding. Lots of branded items at very low prices. Staff always friendly.”

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Posted 2 years ago

“Nice customer services, always well organised and well stocked”

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Posted 2 years ago

“Great selection of stock”

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Posted 2 years ago

“I would like to say that Shay who works at Lidl, Morris Place, Finsbury Park, what an excellent, brilliant worker you have, on the self checkout tills, even though it was busy and he was assisting customers and had a couple red lights ( me in particular 🙈) he was amazing and chatty and laughing with customers who seem to like his presence and assisted every customer without huffing and puffing like some staff in other competitors stores, he was excellent and assisted customers when needed and you know what every single customer I saw went away with a smile, Lidl he is an asset to your company, reading your reviews below, it's obvious customers and staff don't like a certain member of staff or want her there, Lidl, Morris Place Finsbury Park is very lucky to have Shay and your other shop floor staff.”

Helpful Report

Posted 2 years ago

“To whom it may concern, Head Office, CEO, please can you listen to customers and (staff) and get rid of the manager Beth Grundy please, she doesn't speak nice to people at all, never lifts a finger to assist customers or staff, always has some food in her mouth when standing around chatting about her holidays and how she doesn't have to pay for anything, while your hard working shop floor workers work and scrimp and save, also she is very scarey looking, one child nearly burst into tears because he thought she was Mrs Trunchball from Matilda and had wonky eyes 😂 you need to do something now Lidl she is getting to many complaints, get rid of her, if she doesn't need the money, then employ someone who does!!”

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Posted 2 years ago

“Cheaper price good vigitable easy to parking”

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Posted 2 years ago

“To whom at me concern I wish to complain the way I was treated by your security company at my local riverford road store in Glasgow The facts are as followed On 1 nov I was shopping in the store above When was approached by a man in a black jacket who told me he was a security guard I asked him to show me his badge he told me did not need to show me his badge He told me He wanted to search my bag I told him to get the manager of the store The manager of the store also told him to show his badge he replied he did not need to show anybody has badge I let the manager of the store See the contents in my bag which was a pair of Training shoes that I purchase that day I told the manager I was going to phone their head office and complain about this security guard Meanwhile he followed me round the store he was rude and very aggressive towards me Your office in Scotland took the details of my complaint but where no help at all ie not returning calls especially from belinda mackinnon who i spoke to i was send a £5 gift voucher Which doesn't even cover the taxi journey that gets me to your store Terrible way to treat a 60 disabled OAP At the end of the day why is lidl hiring thugs to patrol their stores Look forward to your reply ASAP I contacted the security company but was given the run a round by them ps only wish i could leave no stars --”

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Posted 2 years ago

“Well done Lidl with Aldi and M&S on your bumper Christmas sales 👏Lidl you know how people are counting the pennies and you deliver for the customers, brilliant low prices and products, you have lovely shop floor staff, your management are a bit hit and miss, a smile wouldn't go a miss. My only aggro is that miss wonky eyes ( like other customers I have heard her talking to staff rudely and seen her eating christmas chocolates, her name is below B**H G****Y) I am just fathomed is to why she is still there, she is not a good look for your stores, according to staff she brags too much about her wealth and places she has holidayed and oh yeah, I overheard the checkout staff saying to customers " That for an aged mutt of a woman, she eats everything and doesn't do no work, just pretends to look busy and doesn't need the money." staff words not mine. Come on Lidl look after your proper staff and get rid of idle staff. But still I give you 5 stars because of excellent prices, products and shop floor staff and once again well done on your Christmas Sales, I can see one of the top floor going bust soon ( Morrisons) 👏👏”

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Posted 2 years ago

“Breaks covid rules ,rude staff , food isn’t great ,shelves empty, never again would I enter this place ,Lidl carry on the way you are ,and you won’t have any customers,this is the UK we expect good customer service ,and a welcome face on staff faces ,Remember it’s not only about the food ,it’s about feeling safe ,hygiene,friendly helpful staff,new Lidl HOUGHTON Regis Bedfordshire,was the complete opposite.AVIOD THIS PLACE ,NO MASKS WORN BY STAFF ,OR CUSTOMERS,,FELT UNEASY,,THE GUY ON THE TILL TALKING LOUDLY INTO HIS HEADSET LAUGHING JOKING TAKING NO NOTICE OF US THROWING THE SHOPPING ,THEN ASKED DO WE HAVE A POINTS APP ? WE HAD NO IDEA WE SAID HOW CAN WE GET ONE HE ABRUPTLY SAID ONLINE ,THEN GAVE OUR POINTS TO THE NEXT CUSTOMER? BLOODY CHEEK ,,WILL NEVER EVER GO HERE AGAIN ,,😡😡😡😡😡😡”

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Posted 2 years ago

“I am just crazy for your snacks, cheese looking wotsits, bacon streaks, onion rings and your keylimepie 🤤🤤 just amazing nom nom, and also cheap in price and affordable, thank you Lidl, you charge 59p for these big bag of crisp snacks, other supermarkets charge 95p, thanks Lidl for saving me money.”

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Posted 2 years ago

“Though I generally don't have a problem with Lidl it just annoys me that everytime I try to use their app at the cash out it asks me to login. This is annoying when there is a queue but now it is saying that I am entering the wrong password. For quiet some time now I just don't even try to use it at all as it is completely useless.”

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Posted 2 years ago

“Seriously did Miss Trunchball / Wonky Eyes ( Miss. B. Grundy) eat all the mince pies and sausage rolls...jeez the state of it 🤢🤢”

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Posted 2 years ago

“For Christmas I bought a frozen prepared goose parcel with stuffing of orange and berrries. I followed the cooking instructions but it was tough! I also bought a quiche of chorizo and red pepper and that tasted vile. I thought that both looked good on the packs and sounded tasty but the reality wasn’t. I won’t buy from Lidl again.”

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Posted 2 years ago

“🤨 ( Beth Grundy, wonky eyes, one big and one small 😂)”

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Posted 2 years ago

Lidl UK is rated 2.6 based on 628 reviews