Mainline Menswear Reviews

2.1 Rating 137 Reviews

28 %

of reviewers recommend Mainline Menswear

Company Reviews

Questions

Metrics

2.1

Based on 137 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How does Mainline Menswear deliver?

Helpful Report

(3 weeks ago)

Mainline Menswear delivers items by Courier and Postal Service.

Helpful Report

(3 weeks ago)

0.00%

Industry Average

“ When I wasn’t happy with the decision I asked for the managers name and he admitted it was him that made the decision! 4 days for a ‘next day delivery’ which is the reason I paid extra through there company. ”

- Martin Bevins

“ If I could choose minus 5 on stars then I would!! One of the worst companies i have ever dealt with, the customer service is horrific and there main manager Fleur palms you of every single time and always makes excuses… I bought a £170 Ralph Lauren gilet it got delivered I literally put it on and was too big so I packed it straight up and sent it back the following day. Too my shock a package come back 3 weeks later and low and behold it was the gilet with a hand written letter of (fake management) saying they can’t return it saying it smells of aftershave and was marked. There was no mark at all and smelt brand new, So I rejected it and sent it back, They are still rejecting it and are keeping hold of it until I send them £3.50 for delivery (so they are stealing it technically) but I’m still £170 down… DO NOT USE THESE SCAMMERS ”

- Anonymous

“ I have purchased a shirt from Mainline Menswear a few days before Christmas and paid for next day delivery, 6 days later no shirt and was told there's a disclaimer for the delivery charge so were not refunding you ,customers always right not anymore . ”

- Martin stephens

Mainline Menswear Reviews

Delivery - Slow