Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.86

1.9 Rating 782 Reviews

17 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 782 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so angry because they refused to give me a crown and a thrown and give me free food I would like to rate my experience a 0 but I can’t so you get one star Mr McDonald😤😡”

Helpful Report

Posted 11 months ago

“So I enjoyed big macs when I was a kid ,but as a adult the big mac was made horribl and it was raw so 1 star.”

Helpful Report

Posted 11 months ago

“Bad service I am going at sargasan gandhinagar macd Store. There Jonsan name employee give bad service.”

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Posted 11 months ago

“My entire family loved McD fries, so order 2 regular fries to share with my father. They gave Me really tiny fries even little than my pinky finger, I req them to change it but lady was rude to me may be because I claim those fries through application buy 1 get 1 free. Later, after tasting that I realized it is leftover fries and too hard to eat. I went back on counter then Arabic manager and other Arabic crew starts to offend me. I leave my food on the counter and l left. In addition to this, the lady also took feedback from me to assure that I will get pastries free on the spot, after taking all 5 starts from me she plays smart and said obviously ma'am how will get free pastries if you don't purchase anything, there I got fooled again and felt offended. Truly, McDonald breaks my heart. Now, I will think twice to visit my childhood favorite fast food brand. This incident happen to me at mega mall, Sharjah UAE. On 5 of may 2024. Around 1.40pm local time. I'm literally crying because of that treatment. If you don't want us to claim rewards please remove it from application.”

Helpful Report

Posted 11 months ago

“The McDonald's on locust Street Davenport Iowa is hands down the WORST store. Never get the right order, or missing items, or burnt food. And EVERY SINGLE TIME we go for a coffee or frappe, we wait ten minutes. Doesn't matter what time of day.”

Helpful Report

Posted 11 months ago

“I ordered a bacon double quarter pounder meal in the mobile app when I got to the restaurant I only waited about two minutes. I was thinking they gave it to me too fast for it to be done anyways. I don’t want to be eating raw food”

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Posted 11 months ago

“I went to two McDonald’s today for coffee, one in Lee NH and one in West Lebanon NH. The employees were exceptional at both locations. They were very friendly and had big smiles!!”

Helpful Report

Posted 11 months ago

“I'm supposed to place my order at a kiosk? Nope, they have fecal matter on them. I won't eat there anymore.”

Helpful Report

Posted 11 months ago

“The staff 4-24-2024 morning at store 6714 is doing an awesome job to keep the customers happy.”

Helpful Report

Posted 11 months ago

“Keep that daily double on the menu please and thank you”

Helpful Report

Posted 11 months ago

“As a frequent patron of various fast food chains, I recently had an exceedingly disappointing visit to McDonald's that compelled me to share my negative experience. From the food quality to the overall service, my encounter left a lot to be desired. First and foremost, the food quality at McDonald's was subpar. The burgers lacked freshness, as if they had been sitting under heat lamps for an extended period. The meat was dry and lacked flavor, while the vegetables appeared wilted and unappetizing. The fries were disappointingly soggy and lacked the crispy texture that is typically associated with McDonald's. Even the iconic Big Mac failed to live up to its reputation, with a lackluster taste that was far from satisfying. Moreover, the service at McDonald's left a lot to be desired. The staff seemed disinterested and unmotivated, resulting in slow and inefficient service. The order accuracy was consistently poor, with missing items and mistakes in customization. The employees seemed untrained and unprepared to handle the high volume of customers, leading to long wait times and a general sense of chaos within the restaurant. The cleanliness of the establishment was also a major concern. The dining area was littered with trash, and the tables were left uncleaned for extended periods. The floors appeared sticky and neglected, giving the impression of a poorly maintained facility. Additionally, the restrooms were in a deplorable state, with an unpleasant odor and lack of basic hygiene supplies. It is disheartening to witness such a lack of cleanliness in a well-known fast food chain like McDonald's. Furthermore, the pricing at McDonald's is increasingly becoming unreasonable. The cost of a meal continues to rise while the quality and portion sizes shrink. It feels like the company is prioritizing profit over providing value to its customers. Considering the decline in food quality and service, the higher prices are simply not justified. In conclusion, my recent experience at McDonald's was incredibly disappointing. The lackluster food quality, poor service, cleanliness concerns, and inflated pricing have left a lasting negative impression. As a result, I cannot recommend McDonald's as a reliable option for a satisfying fast food experience. There are numerous other alternatives available that offer superior quality, better service, and a more enjoyable dining experience.”

Helpful Report

Posted 11 months ago

“Bad customer service! Tried to explain to Mc Donald's employees that I was overcharged for what I ordered. I was ignored. I heard that they may raise their pay to $20 an hour? They all need to go to customer service training as a requirement.”

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Posted 11 months ago

“McDonald's has a highly inflated ego for Frozen assembly line steam table slop. They want to charge you $7 for a Big Mac here which is a glorified double cheeseburger with extra bread, $5 for a medium fry. It's not that their food is unaffordable, it's that it's not even remotely worth the price!!!”

Helpful Report

Posted 11 months ago

“Mcdonald's delivery is such a scam. They're actually charging you more to deliver small orders. I mean, technically with less to pickup, transport, and carry, shouldn't it be less of a charge? Or should I be ordering enough to need two people to carry, just to avoid the small order fee? I am definitely not going to be ordering delivery ever again!!!”

Helpful Report

Posted 11 months ago

“Not enough staff to handle customer's ice cream machine is not working most of the time it's benn down for at least 3 weeks in a row”

Helpful Report

Posted 11 months ago

“McCain Arkansas service and food was not fresh it was over cooked fries and a nasty drink and a dried out McDouble. The lady couldn’t hear the order way too much for everything bad.”

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Posted 11 months ago

“Macdonalds Western Road Brighton, I am a regular customer here and normally order by table service on the MacDonalds App, unlike all the other MacDonalds in the area (Brighton and Newhaven) you are never supplied or offered serviette's or tomato ketchup, if you ask after your food is delivered you have to wait ages for them to be supplied too. Why can’t this branch be like all the others in the area as regards this basic service?”

Helpful Report

Posted 11 months ago

“Overpriced, drinks overfilled, only two quarter sized tomato slices, lettuce in the box, not on the sandwich, no sales receipt, not ready at pick up window, wrong order brought to our car, not sure if I paid for the fries sent out with order, very disappointed and feel ripped off. Never eat there again.”

Helpful Report

Posted 11 months ago

“Dried breaded chicken on stale bun chicken was overcooked and drop of white sauce and cple strings of lettuce.I've only eaten these from there but that's it .If I was inside I would have returned it for refund. Store# 40117”

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Posted 11 months ago

“my name is cierra this place is verry fast and friendly”

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Posted 1 year ago

Mcdonalds is rated 1.9 based on 782 reviews