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Mcdonalds Reviews

1.9 Rating 781 Reviews
17 %
of reviewers recommend Mcdonalds
1.9
Based on 781 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Anonymous  // 01/01/2019
First,it was early evening and the store had 4 inside customers and 1 car in the drive thru in front of me. After placing my order the drink sizes were incorrect,as were the contents of the beverages. I was shorted a deluxe crispy chicken sandwich,the fries were sad and half empty ( as seems to be with any fast food chain outside of Chick-fil-A) I had to return to the restaurant ( loosely named a restaurant) to get my sandwich and correct the beverage; which was a dangerous task with the rain on their store walk way, dangerously slippery and get the beverage from the in-store dispenser,also very slippery and the waste receptacle is back by the front door, directly across the store from the drink dispenser area. Another slippery adventure just to get the correct beverage. I was offered NO compensation for anything. The staff was not rude however for almost a $30.00 order;that's about 3 hours of their personal work hours ;to pay for the meal I had ordered, I am certain they would have been very displeased with the experience if they had been the ones paying and driving for this sad experience. They required a receipt witch I did have, but on my return to my home the number on the receipt ( 26 digit code) for a satisfaction survey would not take. Almost like they had removed it from the system, therefore I could not leave a negative review. Why do they do things like that, if you don't see the negative review you can not strive to make your store a desirable location to frequent. There is another one across Wilson that I will use from this moment on. I simply can't understand between 2 locations , about 5 miles apart, there is such a difference in management ability and the ability of their staff to create a better experience for the customer.
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Posted 2 months ago
I ordered cheeseburger( no pickles, onions or mustard)(add cheese) for my kid. Surprisingly, he got a burger with pickles, onions and mustard, but without cheese. Unacceptable! He was not happy about this!
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Posted 2 months ago
Wanted a medium hot chocolate..it cost 4.29 ...listen I don't want to buy the container..just a cup!
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Posted 2 months ago
It tastes bad and again this is for the person who And I cursed him
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Posted 2 months ago
Super clean, food is great. Anyone who has to deal with the public deserves a medal.
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Posted 2 months ago
Every time I order from McDonald's anymore we are always missing a item and most the time our sauces for our nuggets. My kids then suffer because it ends of being there stuff. They don't like to keep there frappes going and rip you off on your french fries! So sad how poorly they do and how much they show they don't care. McDonald's is already expensive enough anymore! This time we was missing my 7 year old double cheeseburger. :(
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Posted 2 months ago
Everytime we come to McDonald's they never have frappes smoothies or orange juice. If I could of given them a minus start I certainly would have they don't even deserve the one star in my opinion. I use to be a customer who would come daily for a caramel frappe and the last month or so still no frappes or even orange juice like seriously. Very unhappy with McDonald's I will never ever come back again lost a good customer forever!!!!! I will go get my coffee fix from Dunkin donuts from now on.
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Posted 2 months ago
I live right around the corner from this location the service is always horrible at night time the fries we're not fresh they were hard like little sticks and mostly all of the employees that work at night time they got the nastiest attitudes when you come during the daytime the service is like night and day during the daytime the service is always prompt the food is always good but at night time they got the nastiest attitudes the services horrible at night time half the time the credit card machine ain't working they always talking about we only accepting cash
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Posted 2 months ago
dude at the first window is a goat. don't know his name cuz i threw the receipt away but he deserves a raise or a promotion no cap.
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Posted 2 months ago
NO ONE HERE SPEAKS ENGLISH !! I guess if you want a Boorger Or Noogets it’s good .. sooo irritating hire people WHO SPEAK ENGLISH !!!!!
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Posted 2 months ago
You decided to roll back on DEI programs. I will no longer be a customer or anyone in my family. Sell out!
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Posted 2 months ago
I ordered a number 7 and a frozen coke but they said there was no frozen cokes and then gave me my number 7 “ 2 CHEESE burgers with NO CHEESE!? It’s called a cheese burger NO CHEESE?
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Posted 2 months ago
i got a 10 pc, it came with 9 and one of them was in the shape of an asshole. it made me very uncomfortable. the mayo tasted mad weird to. kinda sus. this is bullsh!t!!!!
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Posted 2 months ago
Customer in front of me was trying to pay for a 5$ meal and was being over taxed so he left with out eating I paid for my meal but was over taxed also not right check your tax rate
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Posted 2 months ago
Why is this mcdonalds prices more than doubles than the other two mcdonalds in goldsboro. Won't come here anymore. 5.00 for 1 biscuit. Foh
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Posted 2 months ago
I absolutely LOVE mcdonalds, its a perfect dinner or a sweet treat. Ive never tasted something so amazing. Good job!!!
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Posted 2 months ago
My food was not fresh or complete, bacon was not added as requested, meat was not freshly cooked to order. This makes twice now , at 11.73 a pop! Ridiculous. There's only been a couple of times I did get fresh food and it was great , by looking at the meat , you can tell if it's fresh or not!
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Posted 2 months ago
They put cheese on my cheese burger
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Posted 2 months ago
Maria was a very rude night drive thru speaker lady (date jan 20,2025)argued with me on the speaker and was very confrontational. Lots of people started leaving the drive thru and having the same experience Mc donalds wasn't the problem the problem was the lady acting a certain way with customers and I highly didn't enjoyed being yelled at and treated that way. Not coming back here due to this unusual ocurrance.. 0 stars
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Posted 2 months ago
Cancelled my delivery order because they ran out of menu item. How the hell do you sell hamburgers and run out of hamburgers?????!
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Posted 2 months ago
Mcdonalds is rated 1.9 based on 781 reviews