Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 634 Reviews

17 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 634 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th September 2024

Nelson De Sousa

Mcdonalds 1 star review on 8th August 2024

Kat

Mcdonalds 1 star review on 26th July 2024

Anonymous

Anonymous // 01/01/2019

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“Crisfield McDonald's one employee always seems happy,always smiles,gets her orders to her customers ON TIME. JUST AN EXCEPTIONALLY GREAT WORKER. AND HER NAME IS NIKKI. KEEP DOING WHAT YOUR DOING!!!”

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Posted 4 months ago

“Waited 40 minutes for food in an almost empty MC donalds , staff not helpful at all did not seem interested just stood around talking and laughing.”

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Posted 4 months ago

“I Hate the new not so big, Big Mc. The size has shrunk considerably. The buns are not to my liking.The burgers are different. Why change something thats not broken!!”

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Posted 4 months ago

“Always cold food and 1/2 full fries! Bethalto IL”

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Posted 4 months ago

“McDonald’s at Cortez & Mariner ,about 6pm. We got our food at the driverthru,had to repeat the order at least 4 times before he got it . we got it,& brought it home to eat ,(3 minute ride.) Firsr we both ordered Quarter pounders with no pickles . Both had pickles Second the burgers were dried out seemed like had been under the warmer all day& tasted old - even buns tasted stale. Third,the fries were cold. Fourth, the nuggets were hard &old looking & tasting, also like they had been under warmer all day. Wr would think dinner time food would be fresh!”

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Posted 4 months ago

“Appalling service take your 💰 then tell you wait in the car park for half an hour at Witney”

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Posted 4 months ago

“Went to McDonald's on FM 1382 in Cedar Hill TX at 2:00 pm order two fish filets and a number 1 with a Large soda. They were not busy!!!!! Told me to pull around to the window and they would have my total there. NEVER asked if my order was right got to the window again NEVER asked if my order was two fish sandwiches and a number 1 with a large soda the two employees at the window was too busy talking to each other pulled forward again NEVER asked about my order!! Driving home and realized they only gave a big mac no fries and the two fish sandwiches. I called the restaurant 13 times and never got an answer. I had to wait until Monday to call the store to get someone to pick up. I did advise the person who answered (she stated she is the manager at this location) that I need to speak to the manager told her the same thing of what had happened she offered me to come get my fries and a drink. I told her NO I would not be coming back and that matter of fact the Big Mac wasn't even that good. I was thinking lady why would I want just my fries and a drink no burger. I was from out of town and was not coming back. Needless to say that was the worst experience I ever had at a McDonald's and I could understand if they had been busy, but they were not matter of fact there was no cars in the drive thru so there is no excuse for the poor service and the awful big mac.”

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Posted 4 months ago

“Ordered iced coffee and chicken nuggets with dipping sauce on mobile app. I did not get a straw or the dipping sauce. And I had to wait about 5 minutes, long line. WTH”

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Posted 4 months ago

“Is dosnt there slow and the food is gross”

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Posted 4 months ago

“I have decided I am done with McDonald's as their quality of food has diminished over the years and prices have raised so and I can't see myself throwing my money away ... Tried your nuggets today,they were cold,tasteless and not the nuggs of yesteryear. Your fries could use a change as they aren't that great anymore. Honestly it won't surprise me none if some McDonald's go out of business,been around too long and it is starting on its downhill slide.”

Helpful Report

Posted 4 months ago

“Really bad service!! McDonald’s store #18178. 1463 W Pleasant Run Rd, Lancaster, TX 75146. I waited 26 minutes for 1 large order of fries!! I purchased my order through the drive-thru. I was told to pull up because the fries will take 3 minutes to cook. After 10 minutes I walked to the door and one of the managers asked me what was I waiting on, I politely, (not angry as I should have been), told her just a large order of fries. I walked back to my SUV and waited another 16 minutes. They waited until EVERY VEHICLE in the drive-thru was gone before bringing out my large fries. I went home and called to the store to speak to the manager named Jackie. To my surprise she didn’t care about my dissatisfaction of service. She didn’t offer any type of compensation for the bad service I received. She said and I quote “ you got your fries didn’t you”. I politely told her I will be contacting corporate in the morning. She said ok and hung up the phone. What type of people do you have working at McDonald’s? McDonald’s used to be one of my favorite places as a kid. Now the service has really gone down.”

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Posted 4 months ago

“I ordered a deluxe crispy McChicken and large fries w/no salt (the only reason I 'my giving them a 2) the chicken patty was slightly warm, I had no tomatoes or pickles, just a big glob of mayo and some shredded lettuce. If I wasn't already home when I opened my sandwich, I would have taken it back, very sorry quality or a total lack of customer service.”

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Posted 4 months ago

“Ordered gravy biscuit for there they asked twice told them for there got it was in a bag reminded them acted like o well person running cash register threw my change at me and dropped it didn't offer to pick it up some really slack workers o yea I am one of them old white guys that can be pleased really makes you want to spend your money there. Very sad that young people have no pride in way they do their job”

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Posted 4 months ago

“I was cheated today by mac Donalds mall of India Noida. I ordered take away of 2 spicy paneer burger, one maharaja burger and one macpuff. They did not put the macpuff in the bag. While taking delivery I enquired 2 times on the quantity and was assured all was in the back. I even said do I need to check but the guy behind the counter said no need all reconfirmed. This is cheating.”

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Posted 4 months ago

“We went to the McDonald's in Kearns, Utah yesterday. I ordered the fish combo upgraded it. I was happy to see the price went down. I think it was $8.77. can't remember for sure but when I got it I opened the fish sandwich tiniest sandwich ever. I thought this is getting worse and worse. I filled up on fries. Thank God. When are you guys going to do something about this and start making a sandwich and sandwich?”

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Posted 4 months ago

“Not a good toy in the happy meal for a toddler.. Panini family toy needs scanning on phone or computer which I cannot do while driving. Bad choice”

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Posted 4 months ago

“McDonald in Wilmington nc. 4301 Market street. The employees are wonderful, fast, attentive and accommodating. Emanuel as beyond amazing and he should be praised for his excellence as an employee.”

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Posted 4 months ago

“When you order something with cheese, make sure the cheese is melted. I ordered a bacon and cheese breakfast sandwich and the cheese was cold, causing the biscuit to be cold”

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Posted 4 months ago

“Your Big mack is a joke, I would nor call that a big mack.”

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Posted 4 months ago

“French fries are joke,could they be any thinner and cold?”

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Posted 4 months ago

Mcdonalds is rated 1.9 based on 634 reviews