Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.86

1.9 Rating 781 Reviews

17 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why open at 5 if you never are ready to open at 5? Change your hours if you can’t open then… dimple”

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Posted 7 months ago

“Drink items not available pie not available and could not get a receipt”

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Posted 7 months ago

“It's The sorry ass restaurant I ever ate at never get orders right the employees got attitude problems they never have soda or tea”

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Posted 7 months ago

“I went inside McDonald's located across from Greenspoint Mall area where the bus 85, 102 & 99 arrive & ordered a medium Hi-C beverage. While waiting for my beverage to come from the drive through area I see a young man handling food. I then look @ his appearance. His hat is turned 🔙 backwards, his work pants are hanging off his rump, although he had on clean underwear he was color coordinated Lol 😂. I seen his black drawers I'm country so that's how I talk. He was in his phone showing another coworker something. I took a picture of it to prove excuse my French I am not pissing on you & telling you that it is raining per say! Then I go into the ladies restroom 🚻 & it was nasty 🤢. From the trash bin to the toilet. I also took pics. Then as I was washing my hands that same young man didn't knock on the ladies door he just opened the door 🚪 then apologized & said oops! " He stated that he was trying to check ✅ to see how it looked in there as far as appearance ". I said let me finish washing my hands then you can check. He waited outside in the dinning area 😔 until I had finished.SMH. Something needs to be done about the whole situation.”

Helpful Report

Posted 8 months ago

“I get that McDonald's Barrhead #41198 hasn't been open long... but... I'd think that a PLAIN burger with cheese only shouldn't be hard to make. Two days ago I ordered thru drive thru and got home to find that one of the workers had put onions on my burger, must have realized their error so they scraped most of the onions off and then gave it to the paying customer as a plain burger. My dogs ate well that night. Then today.... again plain McDouble with cheese. I got a loaded burger. Staff were very pleasant when I returned it. Waited another 5 minutes for the correct burger just to get to my car and find I paid for a McDouble and got a single. But at least it was plain. I advise anyone ordering here to check, check and check again that you get what you paid for. Dairy Queen down the road is looking really good right now.”

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Posted 8 months ago

“The special meal deal is only available on their application. Too many apps for seniors. Switched our weekly fast food lunch to Burger King. No app and more food”

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Posted 8 months ago

“I was recently on a road trip and went into several restaurants. The interior design is so horrible (color, design, convenience). The staff cannot see the customers, let alone interact with them. Food quality is mediocre. Is the company trying to fail? Seems like you are.”

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Posted 8 months ago

“I Hate the new not so big, Big Mc. The size has shrunk considerably. The buns are not to my liking.The burgers are different. Why change something thats not broken!!”

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Posted 8 months ago

“Ordered iced coffee and chicken nuggets with dipping sauce on mobile app. I did not get a straw or the dipping sauce. And I had to wait about 5 minutes, long line. WTH”

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Posted 8 months ago

“I ordered a deluxe crispy McChicken and large fries w/no salt (the only reason I 'my giving them a 2) the chicken patty was slightly warm, I had no tomatoes or pickles, just a big glob of mayo and some shredded lettuce. If I wasn't already home when I opened my sandwich, I would have taken it back, very sorry quality or a total lack of customer service.”

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Posted 8 months ago

“French fries are joke,could they be any thinner and cold?”

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Posted 8 months ago

“Ordered a quarter pounder hamburger meal asked for no salt no mustered only gave me ketchup and pickle and small onion not much. Felt cold. Poor customer service. We were using the number tag as a phone holder for my son to watch his show and the guy kept bagging for it instead of leaving it also kept tapping the recite in front of me. Also had to wait along time for our food and it wasn’t busy at the time. Bloomington MN McDonald’s 11 ish am. Guy seem like he didn’t want to be working.”

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Posted 8 months ago

“The one in Cayey town is the the worst McDonald's in the world. They always have problem with that ATM”

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Posted 9 months ago

“Poor service, ordered at drive through, still waiting 15min later, asked where our order was, they hadn't even started it. You pay staff peanuts and you get trained monkey's. Won't be going back.”

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Posted 9 months ago

“You guys seem to think those electronic machines that take our orders are to replace a real human to take our orders. Well we went to two of them in two states not able to complete either order which by the way was not the same. Ended up canceling the order each time and had a human punch in the code to the register and we paid them. Biggest problem was when we got our burgers they were COLD. No excuse for this. These should be warm enough to consume by the time they get to us. The world is understaffed. We need to appreciate those waitresses who actually get out there and our forward their efforts to satisfy customers. Stop turning us into and AI country.”

Helpful Report

Posted 9 months ago

“I am upset because you don't care about healthy foods like salads or plant based burgers or maybe getting some dairy free options. People still like to eat healthy. And also I don't understand why Burger king don't charge extra for the same lemonade you have and I get charged extra .”

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Posted 9 months ago

“So I don't know why u put 2 lanes in drive thru becuz they give u sum 1 else's order !! U have 2 check ur stuff all the time & yet the prices r thru the roof”

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Posted 9 months ago

“They advertised a couple weeks ago $6 meals. No McDonalds honors. Next week $5 meals. I am a bit skeptical”

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Posted 9 months ago

“If only they put as much time into making the food as they do with playing on there phones. It would prolly be half decent”

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Posted 10 months ago

“Went to McDonald's to get a filet of fish,fries, and a large sprite, first they claimed they were closed even though all the staff were in the kitchen and on their phones,then it took almost an hour for them to cook my meal, and to top it off the cheese was burnt,the fillet tasted burnt, and there was way too much tartar sauce and the soda was flat.”

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Posted 10 months ago

Mcdonalds is rated 1.9 based on 781 reviews