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Mcdonalds Reviews

1.9 Rating 781 Reviews
17 %
of reviewers recommend Mcdonalds
1.9
Based on 781 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Anonymous  // 01/01/2019
We went through the drive through at McDonald’s in West View and when I opened my food I found an orbit chewing gum wrapper in my food. Last visit to the McDonald’s on Perry Highway Pittsburgh 🤢
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Posted 5 days ago
Just ordered a big Mac from McDonalds in Hopewell off of Oakland Blvd. Terrible display of food.
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Posted 1 month ago
They didn't punch in half my order and completely explained the items wrong like when i asked if the brownie ha nuts or ice cream with it they said it doesn't but while picking the order there was
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Posted 1 month ago
7 times out of 10 they always get the orders wrong on even some of the simplest things. the works also have attitudes sometimes which is weird. but the food is pretty good when they do it RIGHT.
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Posted 1 month ago
I asked for a cheese burger and only cheese and only cheese ana the patty they gave me a ham burger!!!!!!!!!!!!!!
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Posted 1 month ago
Who can make a good buger now days lol does not say extra
Mcdonalds 2 star review on 4th February 2025 Mcdonalds 2 star review on 4th February 2025
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Posted 2 months ago
No clean tables, litter and fries on floor, took a bit for cashier to take our order, has a sewer smell.
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Posted 2 months ago
First,it was early evening and the store had 4 inside customers and 1 car in the drive thru in front of me. After placing my order the drink sizes were incorrect,as were the contents of the beverages. I was shorted a deluxe crispy chicken sandwich,the fries were sad and half empty ( as seems to be with any fast food chain outside of Chick-fil-A) I had to return to the restaurant ( loosely named a restaurant) to get my sandwich and correct the beverage; which was a dangerous task with the rain on their store walk way, dangerously slippery and get the beverage from the in-store dispenser,also very slippery and the waste receptacle is back by the front door, directly across the store from the drink dispenser area. Another slippery adventure just to get the correct beverage. I was offered NO compensation for anything. The staff was not rude however for almost a $30.00 order;that's about 3 hours of their personal work hours ;to pay for the meal I had ordered, I am certain they would have been very displeased with the experience if they had been the ones paying and driving for this sad experience. They required a receipt witch I did have, but on my return to my home the number on the receipt ( 26 digit code) for a satisfaction survey would not take. Almost like they had removed it from the system, therefore I could not leave a negative review. Why do they do things like that, if you don't see the negative review you can not strive to make your store a desirable location to frequent. There is another one across Wilson that I will use from this moment on. I simply can't understand between 2 locations , about 5 miles apart, there is such a difference in management ability and the ability of their staff to create a better experience for the customer.
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Posted 2 months ago
Every time I order from McDonald's anymore we are always missing a item and most the time our sauces for our nuggets. My kids then suffer because it ends of being there stuff. They don't like to keep there frappes going and rip you off on your french fries! So sad how poorly they do and how much they show they don't care. McDonald's is already expensive enough anymore! This time we was missing my 7 year old double cheeseburger. :(
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Posted 2 months ago
Customer in front of me was trying to pay for a 5$ meal and was being over taxed so he left with out eating I paid for my meal but was over taxed also not right check your tax rate
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Posted 2 months ago
It's every time I give this McDonald's another shot of my business. They have never had ice cream can't get a cone can't get a shake they will allow you to order it then tell me oh we have no ice cream. I'm not sure why they have remodeled more then once maybe some reminding all the way around I'll go out of my way to go to another place that will have ice cream 107th and Olive avenue. Is not a well oiled restaurant. Sorry
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Posted 3 months ago
Fast food? No, slow and cold. Scruffy restaurant, burger tasteless.
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Posted 3 months ago
McDonald’s hamburgers are the worse quality/tasting of all the the big well known fast food chains in my opinion
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Posted 4 months ago
Went to McDonalds this morning in Belleview Florida and purchased 2 egg mcmuffins and 2 hashbrowns. The egg mcmuffins were cold and no meat was added. I have been trying to call the store since this morning and busy signal. Obviously, the phone is off the hook and I am unable to contact manager. Very disappointed.
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Posted 5 months ago
Sorry to say but a chicken Big Mac it doesn't even sound good and that's too much damn chicken stick to the single chicken sandwich it's better
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Posted 5 months ago
McDonald’s is not the same like it used to be big Mac’s as you know a very small quality of the food is not good now they have the kiosk to order which makes the place A ghost town not a happy place no more that’ll be my last time you’ll see me at McDonald’s ever😞
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Posted 6 months ago
I have been going to the Macdonalds at 7th st and Townsley (Sunnyslope,) off and on for approximately 14 years. I lived in Glendale for past year and recently visited Sunnyslope to see friends and so 9/3/24 decided to go to this MacDonalds. I do not go to MacDs for the food quality but for the ease and ability to quickly get something to eat while away from the house and not spend a lot of time waiting for a meal at a more nutritious restaurant and so am basically forsaking my health temporarily due to time concerns. Anyway, I purchashed something to eat, (I brought a drink with me as MacDs charges approx $1.40 for a fountain drink and pay $1.50 for double large fountain drink -same brands-. I have gone to this particular MacDs 7TH ST AND TOWNSLEY 100's of times over the above 14 years and if I bought my drinks there I would have wasted maybe $5-600.00 just in fountain drinks alone. Less than a mile away is the ORANGE MART at Cave Creek Road and Hatcher) and ate it over 1/2 an hour due to the muffin being over toasted or more likely just dry since I ordered it and had it delivered 30 seconds after receiving my change, meaning that they had a stack of these muffin meals already cooked and NOT FRESH. I am not writing this over food concerns as I already stated above, I do not have positive expectations of high quality food from Mac Ds, but for the strange occurance right before I was leaving. I ask to use the bathroom because for some reason the bathrooms are on security lockdown and to use one use have to request that counter personnel unlock the door for you after you wait for them to handle the customers in from of them. I have noticed this at a few other fast food places and due to know why, maybe to curb toilet paper theft. I go in the bathroom and as I had a backpack with a laptop and tablet within, I normally go to the stall always and utilize the changing table to put backpack on as I have not mastered holding something large and unzipping/zipping up with only one hand, (as I definitely am not go to place it on the urine covered ground by the urinal) and immediately some guy comes in a queries me as to what I was smoking in his bathroom. I exit the stall saying what!? and he points to some lingering smoke at ceiling level. I told him this is a public bathroom and waited to get into the stall after someone else who exited right before this guy came in. He had to of noticed him but said he did not. He was wearing a real green collered shirt which looks real tacky and no badge signifying him as Bathroom Security or whatever. He was not dressed like any of the other workers there and certainly was not a manager there as all of the many managers I have seen there in past couple years looked and dressed like a manager and a few very professional. He would not tell me his job as that was beneath him and just told me to go EVENTHOUGH I ALREADY WAS. Somebody please post who these clown looking green shirt wantabees are. There is a MUCH BETTER MAC Ds right up 7th st and Thunderbird, higher quality, more professional, never accosted for money or drugs that is routine for the MacDs at 7th and Townsley. Well, I have now spent 45 minutes adding my review to the rest of the MacDs reviews at this MacD review site that has at the top in the title "18 percent of reviewers recommend McDonalds." I learned percentages meaning almost 60 years ago and know that even now 18 percent out of a possible 100 is deplorable.
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Posted 7 months ago
I just left McDonald’s. I looked at my fish sandwich because it was so messy. 1/2 piece of cheese that was hard. My daughter pulled her Big Mac out and it was half w My Out of the box. I don’t understand why the workers don’t try. There wasn’t a line or people inside waiting.
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Posted 7 months ago
We just received our macdonald from barton dock road which is in asda the packaging of the food was shocking it was all squashed just look like scrunched all the packaging together and on triple cheese burger, also we ordered a chicken sandwich there was far too much mayo on it he was seeping out the chicken burger dripping everywhere . And then the chicken select should have come with dips but didn't come with any whatsoever even though we did other them really not impressed with the packaging whatsoever.
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Posted 7 months ago
I very disappointed that macdonald caffe Cup 🥤 leaking every time I had caffe from macdonald my shirt get staines from it now drink my caffe without lid they should get quality cafe cups
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Posted 7 months ago
Mcdonalds is rated 1.9 based on 781 reviews