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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
the one item being sent separately has arrived on time and is in perfect condition. the rest of my order (all the clothes) was due to be shipped air mail on 3/12 but now won't be sent until 27/12 . I may cancel but have no problem with getting refund in the past from Newchic
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Posted 4 years ago
Perfect partner
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Posted 4 years ago
Super items , customer service was fast and polite , price was great, delivery a little slow with COVID but hey , was worth it when it arrived today 7th dec , will buy again after Christmas 🎄
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Posted 4 years ago
very mutch
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Posted 4 years ago
Five star item but delivery slow when paid for fast air , but to be fair not so many flights during COVID , I will not order again until flights improve to U.K after Christmas , they sell nice goods , open a branch in U.K. please 😀🙏🏻
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Posted 4 years ago
Took longer than expected to arrive but goods were as described and value for money.
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Posted 4 years ago
Jacket returned because to small; don't fit with my regular size.
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Posted 4 years ago
Más rápido de lo esperado un par de fallos bolsillos cosidos y a mitad de la cremallera cosido pero con tijeras se abre bien. Y la M de la talla fuera a la vista
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Posted 4 years ago
Good quality
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Posted 4 years ago
Super!! Thanks.
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Posted 4 years ago
A comparer avec d'autres sites: Très long temps pour l'envoi + le colis mal emballé (un tapis plié en 8 !) malgré l'assurance payée pour une réception impeccable + proposition d'un retour de l'article ce qui dépassait le prix total du produit avec le transport + proposition d'un remboursement de 40% du prix de l'article mais qui ne change pas la dangerosité du produit ( risque de chute à cause des plis marqués dans le tapis)... Pas sérieux ce site :-(
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Posted 4 years ago
NO PROBLEM WITH ANY PART OF THE ORDER, VERY PLEASED AND I WOULD BUY FROM NEWCHIC AGAIN, A VERY TRUSTED COMPANY.
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Posted 4 years ago
super many thanks
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Posted 4 years ago
Delivery was on time, nice products but had a terrible smell.
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Posted 4 years ago
Giaccone molto più corto e di colore diverso rispetto alle foto pubblicate sul sito. Arrivato in sacchetti di plastica piegato in sei raggrinsito e con false pieghe che non vanno più via Consegna nella media del periodo. Dovrò restituirlo e vi farò sapere come andrà a finire con la restituzione di quanto ho speso..
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Posted 4 years ago
Heel mooi, past perfect. Alleen een beetje lang onderweg.
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Posted 4 years ago
En comparaison avec d'autres site: très longue attente de livraison, les frais de livraison "standard" sont très élevés, (même si c'est annoncé) donc l'article qui est présenté "intéressant" ne l'est plus vraiment. De plus, j'ai payé une assurance via leur site qui prône que l'article arrive dans des conditions parfaites.... Le tapis que j'ai commandé est arrivé plié en 8, bien serré dans l'emballage. Résultat: les plis sont marqués, sont dangereux au passage (risque d'accrochages donc de chutes). J'avais le "choix" entre être remboursé de 40% du prix de l'article ou le renvoyer (naturellement à mes frais ce qui revenait alors à un prix supérieur du départ!!!) In comparison with other sites: very long wait for delivery, the "standard" delivery costs are very high, (even if it is announced) therefore the article which is presented "interesting" is not really any more. In addition, I paid for insurance through their site which advocates that the item arrives in perfect conditions .... The carpet I ordered arrived folded in 8, tightly packed in the packaging. Result: the folds are marked, are dangerous in passing (risk of snags and therefore falls). I had the "choice" between being refunded 40% of the price of the item or returning it (naturally at my expense which then amounted to a higher starting price !!!)
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Posted 4 years ago
livraison trop longue
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Posted 4 years ago
good product, no tracking info so unable to check. Delivered today 7th Dec, shipped Nov 23rd
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Posted 4 years ago
J'ai reçu ce jour 7/12/2020 ma commande effectuée le 12/11/20 donc moins d'un mois d'attente. La paire de chaussure taille exacte et très joli modèle. Merci
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Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews