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NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Great items as always - just a little long in the sleeves - hope to fix shortly.
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Posted 3 years ago
Nice products amazing prices
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Posted 3 years ago
NICE product, good fit, nice addition to my wardrobe. Very happy...
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Posted 3 years ago
Absolutly yes)
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Posted 3 years ago
It was the wrong item
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Posted 3 years ago
thank you if you speak here in English ! Pour les livraisons, tout a été "à peu près" respecté , et je crois bien avoir à chaque fois remercié (ou félicité) New Chic ! Juste un "couac" lorsque j'ai reçu 3 (trois) casquettes , alors que je n'en porte qu'une à la fois sur ma tête (qui est unique) . ... Mais ...... J'attends maintenant quelques bricoles pour les sièges de mon auto , et j'ai lu qu'un blouson jaune marqué "pick me" était en rupture . Mais rien de grave ici . Pour les articles "de femme" , les tailles étaient bien respectées, c'est le principal . VERA a été enchanté de ses articles-femmes et je ferai encore d'autres commandes chez NEW CHIC . Que je remercierai à chaque fois dès leur arrivée.
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Posted 3 years ago
Tallas demasiado pequeñas. La talla XXL que me mandaron es equivalente a la talla L que yo conozco. El envío, muy rápido. No volveré a comprar.
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Posted 3 years ago
Thank you. I love the airiness of the fabric, the soft blue colour, and the texture of the fabric. Very feminine and artsy looking style. 👍🏼‘S up. I truly like this shirt. Sincerely, Penny Miller
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Posted 3 years ago
Size was way too small. The product was not as it looked in photo. Not good quality.
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Posted 3 years ago
all is OK ...
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Posted 3 years ago
Livraison rapide . Tout est ok !
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Posted 3 years ago
La finition est amateur mais le prix est résonable
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Posted 3 years ago
Do not buy from this company. I placed my first, and only order, in Oct 2020. The first items arrived within a couple months but the rest took forever. I ordered two pairs of pants, size 14, the first pair ended fitting like a size 16 and the second pair fit like a size 12 so I wasn't wearing that one. The first pair shrank in the wash, i only use cold water and it did not go in the dryer. The waist did not shrink but the length did and now I might as well throw them away since i don't wear knickers. Trying to return and refund items is a nightmare. If you email them for information they send a pre-typed email back, they don't answer your questions, and every time you email them back they send the exact same email to you. I filled out a survey and in one of the boxes, i ticked "if you want to contact me email only" and yet they called me three times. Then there was an item that one of the tops i ordered was no longer available, even though for the next three months it was still advertised on their site. They gave me the option of waiting until it was back so i did. Now almost 3 months later they are telling me to exchange or refund, but with no details on how to. Of course I emailed them back and got the same pre-typed reply three times. Basically in my email I had to yell at them with capital letters to get an individual response and still the customer service rep did not answer my question. I am done with this company and will tell everyone I know to never buy from them. The last item, a pair of boots that I ordered in size 11 ladies, measure as a size 8, i can't even squeeze my big toe in. DO NOT BUY FROM THIS COMPANY, the products are misrepresented, the quality and sizing is all off, their customer service is horrible. If I could give them no "stars" I would.
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Posted 3 years ago
Fast shipping, perfect fit!
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Posted 3 years ago
I am satisfied. :-)
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Posted 3 years ago
Die Schuhe sind in Ordnung, das T-shirt ist in der falschen Farbe und es ist keine Baumwolle, sondern 100% POLYESTER. Nein Danke!
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Posted 3 years ago
delivered right at my adress wothout hassles
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Posted 3 years ago
Very good, the Product is nice
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Posted 3 years ago
Excelente producto, muy cómoda y muy buen diseño...
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Posted 3 years ago
Très bien, reçu rapidement et correspond au descriptif et à la photo du site. Cordialement
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews