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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
je suis satisfaite de ma commande
Helpful Report
Posted 4 years ago
sizing is not consistent at all.....huge problem. No one to communicate with...whataspp don't bother to respond nor Sitejabber??
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Posted 4 years ago
Good prices and reasonable delivery time and cost.
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Posted 4 years ago
I order 3 shirts and one pair of shoes. I received the shirts but know shoes. Much to my disappointment every shirt is too small for me to wear. The shirts were ordered based on the size chart supplied by NEWCHIC every shirt is at least 2 sizes too small.
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Posted 4 years ago
Good I like it
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Posted 4 years ago
Nice selection, reasonable pricing. Very slow delivery.
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Posted 4 years ago
No star would be more like it. This company is the worst. Twice this year I have placed orders, they have taken my money, they have confirmed the order will be shipped right away and then two weeks into the waiting period, they email me saying: "The items you order are still out of stock, so it will take another 2-3 weeks for the order to ship." And when you call they tell you they don't know if they will ever get the item again. Who orders an item that is out of stock? Nobody so they don't say that on the website. They show that the items are available so you go ahead and order them. Both times I have contacted them to complain after receiving the email and both times they have offered a different color or style. Well, no, I want what I ordered. Then when I ask for a refund, they give all kinds of excuses, offer me store credit and when you decline, they take days to return the money even though they took it from you in a matter of seconds. Don't buy from this company, it is not worth it.
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Posted 4 years ago
Muy contenta. La espera ha sido màs corta de lo esperado. Gracias :)
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Posted 4 years ago
very quick delivery. thank you.
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Posted 4 years ago
Yeh, not bad, but to be honest it was only 14 quid. Arrived early. Happy customer.
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Posted 4 years ago
it all went good
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Posted 4 years ago
I’m new to the app but is making sense 😁
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Posted 4 years ago
Hoody was a bit shorter then usaly
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Posted 4 years ago
I received order in a timely manner. The quality on the pants selected is great.
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Posted 4 years ago
Item I ordered arrived fine.
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Posted 4 years ago
It is very nice and liked !!!!
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Posted 4 years ago
My item arrived quickly and it was exactly as I thought it would be. So cute and handy. I was sceptical because of reviews but I will order from newchic again
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Posted 4 years ago
Boots were lovely, little problem with the stitching around the zip, fortunately I'm handy with a needle so repaired them but I'm guessing others would have returned them.
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Posted 4 years ago
Received my order ( 20days), everything OK! Thanks.
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Posted 4 years ago
Les produits sont de bonne qualité pour le prix. Un peu d'attente pour les recevoir.
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Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews